a presentation on quality control inspection reports and outcomes with respect to contract management

1. QUALITY CONTROL
INSPECTION REPORTS AND
OUTCOMES
W.R.T. CONTRACT MANAGEMENT
By Edwin jacob y

2. REFERENCE
• Construction site inspection: Why it’s important to your construction project and
business – https://www.letsbuild.com/blog/construction-site-inspection-why-its-
important-to-your-construction-project-and-business
• https://qaqc-construction.com/qaqc-systems/inspection-plan/
• CONSTRUCTION QUALITY CONTROL/QUALITY ASSURANCE PLAN PHASE 1
FACILITY SITE WORK CONSTRUCTION HUDSON RIVER PCBs SUPERFUND SITE
• Texas department of transportation – Construction inspection report
• First time Quality - https://www.firsttimequality.com/Blog/bid/79363/5-Ways-
Construction-Inspection-Checklists-will-Improve-Your-Quality

3. INTRODUCTION
when a construction contract is awarded, a problem which is always present
during the life of the contract ls to assure the owner that the contractor's
product is meeting the minimum levels of quality established in the contract
plans and specifications.
Quality assurance is normally accomplished by construction inspection
performed by the owner, a representative of the owner, or a neutral third party.
Inspection is accomplished by highly trained construction or engineering
materials inspectors who report to supervisory engineers.

5. CONTRACTOR QUALITY CONTROL
Contractor Quality Control has been defined as a contractually required
management and inspection system set up by the contractor and used by
him to assure that his procurement personnel and artisans buy and build in
accordance with the plans and specifications.
The contractor's authorized CQC representative is the head of his quality
control operation. The designated representative must report to no one
lower than the senior project superintendent.
The CQC representative becomes the point of contact with the Government
on all matters relating to quality and he must be authorized by the company
to take what actions are necessary to assure quality.

6. CONT…
The contractor is required to submit a detailed CQC plan prior to the start of
construction.
The contractor must fully explain the methods he intends to use in demonstrating
that his and his subcontractors' work meet the contract requirements, including test
methods, independent testing labs and test report forms.

7. QUALITY CONTROL INSPECTION REPORTS

8. OUTCOMES OF QUALITY INSPECTION REPORTS
Routine inspection is critical in each and every part of your construction project.
Inspections guarantee that works within a project go forward as planned and are
according to requirements, standards and regulations.
Running a construction site requires the coordination of people, materials and
equipment hence, construction inspections are executed for a great number of
purposes in every construction phase and throughout the entire project duration to
ensure that things are progressing smoothly.

9. QUALITY
• Quality control (QC) inspections involve those that ensure that the construction
works comply with requirements. For construction quality, there are technical
specifications that describe what controls must be carried out to guarantee that
construction works are carried out satisfactorily.
• Your goal is to reduce the costs of poor quality and that the deliverable project
complies with all of the client’s requirements whether you’re implementing internal
or external controls, or even both.
• The international standards applied to construction is the ISO 9000 family of
standards which includes technical guides, reports and specifications related to the
efficiency of a construction organisation’s quality management system. Basically,
the principles that determine the quality management in construction standards
are: scope of the construction project, the budget of the project and the schedule
for completion.

10. CONT….
• In the EU, the Directive 89/196/EEC or the CPD (the Construction Products Directive) that is
being primarily followed for the standardisation of construction works, processes and
systems. Specific inspections may be formulated to cater and qualify compliance to
requirements associated with this directive.
• Construction inspections related to quality may include checks for materials, work units,
processes and services designed and planned by the construction company in order to
comply with the contract’s quality requirements.
• For preventative strategies, an inspection scheme is also aligned with the quality plan for the
construction works requiring guarantee in construction quality. Inspections may also be
carried out around documentation, work instructions, action plans, etc. for the execution and
control of construction processes. These quality control inspections may also be replaced
with certifications by third parties.

11. PROJECT SCOPE
• The defined scope of the construction project should be leading the inspection
processes at all times wherein the client’s needs are the main focus of the scope.
All construction inspection checklists and all construction reports must always have
the client’s details with thorough notes of communication history between the
client and your construction staff.
• Every little thing adjusted or installed must be authorized by your client.
Communication with the client is the top priority of any of your construction
project checklists. Use construction inspections to make sure everything is going
according to the project scope.

12. BUDGET
• All of your construction inspection checklists that deal with money must always
reference the project budget. Completing a project within budget is another
priority as a contractor or project manager, which greatly reflects the quality of
your work.
• Make sure to have inspections that would ensure the coordination of your
suppliers, the purchasing of materials, labor activities and payouts, etc. Make use
of your construction inspections wisely to monitor that every spending falls within
the budget as you progress from one phase to the next even until completion.

13. SCHEDULE
• Your construction project schedule directly affects your client’s budget and needs,
which can turn a satisfied client into a dissatisfied one bringing some costly
litigation to the table. Utilize construction inspections to monitor your project
schedule on a daily, weekly and monthly basis.
• Always update all relevant stakeholders of any kind of delay including their details.
Delays in construction can cost a lot; always keep to the clearly defined project
schedule at the start of all construction activities.

14. BUILD CONSENSUS
• Inspection forms list critical quality concerns from a variety of stakeholders. Used
to build consensus among all parties for the most important items to be done
right and your inspection checklists will improve the success of the project.
• For example, let’s say you are building a regional shopping mall, with hundreds of
millions of dollars at stake. As the general manager, owner, or general contractor
you manage work being done by dozens of general contractors and perhaps
hundreds of sub contractors. All have a serious interest in the quality of work
being done. And, each has a unique expertise in his or her field.
• By building consensus on the top checkpoints for your inspection forms and using
them throughout your project, you'll communicate information that's critical to the
project's success.

15. REMINDERS
As contractors begin their phases of work,
they can review their checklists for
important items to remember. At the end,
contractors should close out their tasks by
verifying that they have completed each
checkpoint.

16. RECORD OF
COMPLIANCE
VERIFICATION
• In addition to heightened awareness
checkpoints, checklists should verify
compliance to quality control policies and
procedures. Sign-off of a checklist should
occur only when the work complies with all of
the relevant specifications. Other interested
parties and stakeholders that inspect the
completed work should use a similar
approach for their purposes.
• Once completed, checklists can be a
permanent record that critical details have
been followed and the overall work conforms
to specifications. Archived, they have legal
(forensic) applications and can serve as
exhibits in courts of law that demonstrate
diligent quality controls were in place, even it
there was a failure.

17. IDENTIFY ISSUES FOR IMPROVEMENT
• Any stakeholder can use the same inspection form to inspect the work. In essence,
the completed inspection form is the voice of each inspector — each stakeholder
that performs an inspection. It identifies gaps between their expectations and what
they have found during their inspection.
• Superintendents and other QC personnel can use the same checklists that
contractors and works crews used. Except this time, they’re using the checklist to
record the 2nd time quality items they have found. And later, verify that those items
have been fixed.

18. MONITOR PERFORMANCE
• General managers, owners, and general contractors can use checklist data for
deciding which subcontractors provided the best ROI. An example might be: “This
company was cheaper and did acceptable work, but quality issues held up other
job phases for 8 days. We should have taken another bid.”
• The construction manager who made this decision may never have met the
subcontractor or seen the subcontractor's work. Your inspection report tells the
story and the manager can make the decision at his desk, looking at a computer
screen.
• Subcontractor company owners can use the inspection report data to monitor
work crew performance and make improvements before poor performance
impacts future work opportunities.

19. CONCLUSION
A contractor must have a robust quality management program as it is critical to the overall
success of a construction project.
 An effective program creates a process for clarifying standards and requirements,
established means and methods for managing the process, defines responsibilities and
accountabilities, and adds another avenue to more effectively manage the supply chain,
while it reduces misunderstanding and potential conflict.
 It effectively facilitates and manages the collection of data, identifies performance
discrepancies and nonconforming work, and substantially increases efficiency by reducing
defects and punch list work, which aids in. improving the working relationship with the
design team and the project owner.
It systematically manages quality and enhances the contractor’s project delivery, increases
productivity, eliminates or reduces waste, and ultimately improves profitability.