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Quality Circles
1
Arunnima B S
Topic
2
How do you implement quality circles in
your organization?
What are the benefits of implementing
quality circles?
Quality Circles
3
What ?
What ?
4
Informal gathering
Common objective
Similar interests
Within the organization
Informal Gathering ?
5
 Not assigned by top management unlike task force
 No formal leader assigned by managers
 May be from within team or outside team, but within one organization
Objectives?
6
 Changes in existing process
 Changes in methodology
 Changes in documentation procedure
 Training procedures
 Assembly process
 Code review process
.
.
.
.
Improves productivity
Improves efficiency
Improves profitability
Adds value
7
Part I
How do you implement QC in
your organization?
8
Steering
Committee
Co-
ordinator
QC
Facilitator
Circle
Leader
Circle
Members
QC
Facilitator
Circle
Leader
Circle
Members
9
Part II
What are the benefits of QC?
10
Execution
Presentation and Selection
Initial Problem Analysis/Solution
Forming QC Team
Identifying the need or problem to be solved
Getting Started with training
11
Problem
Identification
Problem
Selection
Problem
Analysis
Solution
Selection
Solution
Presentation
Solution
Review
Solution
Implementati
on
12
Benefits
 Employee morale
 Promote job involvement
 Creating problem solving capability
 Promote self development
 Promote leadership development
 Encourage team spirit and belongingness
 Improved organization culture
13
References
 Localization: The Revolution in Consumer Markets
http://hbr.org/2006/04/localization-the-revolution-in-consumer-markets/ar/1
 Made for India: Succeeding in a Market Where One Size Won't Fit All
http://knowledge.wharton.upenn.edu/india/article.cfm?articleid=4358
 Three Crucial Aspects of Web Localization for Businesses
http://www.searchenginejournal.com/three-crucial-aspects-of-web-localization-for-
businesses/43879/
14

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Quality Circles

Editor's Notes

  1. 23rd August 2013