The document outlines a quality management plan for a construction project. It discusses: - The roles and responsibilities for quality management, including a quality control manager who will oversee inspections and testing. - A quality management process involving defining requirements, assurance, control, deliverables acceptance, and final acceptance. - Tools and techniques used for quality planning, assurance, and control such as audits, reviews, and checklists. - Key quality assurance activities like reviewing plans, inspecting materials, and monitoring subcontractor work. The quality control manager will implement the plan, documenting inspections and tests, to help ensure the project meets specifications.

1. FINAL PROJECT
COURSE: PROJECT QUALITY MANAGEMENT
GROUP MEMBERS:
MUHAMMAD MOHSIN (10506)
SYED ZIYAD BIN HASAN (11091)

2. TABLE OF CONTENTS
1. INTRODUCTION..........................................................................................................3
2. QUALITY MANAGEMENT OBJECTIVES .............................................................3
3. QUALITY MANAGEMENT PROCESS ....................................................................3
3.1. Quality Management Roles and Responsibilities .................................................7
4. TOOLS AND TECHNIQUES ......................................................................................8
5. QUALITY ASSURANCE ACTIVITIES.....................................................................8
6. METRICS.......................................................................................................................9
6. QUALITY CONTROL................................................................................................10
6.1. Quality Reviews..................................................................................................12
6.2. Deliverables Reviews .........................................................................................13
6.3. Other Quality Control Activities.........................................................................14
7. QUALITY RECORDS ................................................................................................15
8. CONFIGURATION MANAGEMENT .....................................................................16

3. 1. INTRODUCTION
Vertex engineers are professionals who specialize in the design, analysis, and optimization of
geometric shapes and structures. They use their knowledge of mathematics, physics, and
engineering principles to create designs that are both structurally sound and efficient. They
are also involved in the construction, maintenance and repair of buildings, bridges, and other
structures. They often work closely with architects, designers, and other engineers to ensure
that the final product meets the needs of the client and adheres to relevant safety and building
codes. Vertex Engineers are experts in the field of structural engineering, with a deep
understanding of the behavior of materials and systems under different loads and conditions.
They are essential in ensuring that the structures we use every day are safe and reliable for
the public. They also play a crucial role in the design of new and innovative structures that
push the boundaries of what is possible in engineering.
VERTEX engineers is an ES ISO 9001-2015 ECASE certified since 2015 and
always strive for change and best performance accordingly its quality certificate renewed
continuously to date.
It provides Services Includes:
o Building and Structure Design: Vertex engineers design and analyze buildings,
bridges, and other structures to ensure they are safe and efficient. They use computer-
aided design (CAD) software and other tools to create detailed plans and models of
structures.
o Structural Analysis: Vertex engineers use mathematical and computational methods to
analyze the behavior of structures under different loads and conditions. This can include
simulating wind, earthquakes, and other natural phenomena.
o Materials Science: Vertex engineers work with different materials such as steel,
concrete, wood, and composites, to find the best material to use for a specific project.

4. o Computational Mechanics: Vertex engineers use advanced mathematical and
computational methods to analyze and predict the behavior of structures, materials, and
systems.
o Project Management: Vertex engineers often act as project managers, overseeing the
design, construction, and maintenance of structures and systems.
o Consultancy Services: Vertex Engineers also provide consulting services, offering
expert advice and guidance on various aspects of structural engineering, including code
compliance, construction methods, and material selection.
o Forensic Engineering: Vertex engineers investigate and analyze the cause of structural
failures or defects, and provide recommendations for repair or improvement.
o Sustainability and Green Building: Vertex engineers work on designing and analyzing
buildings, bridges, and other structures to optimize the use of natural resources, reduce
environmental impact and increase energy efficiency.
2. QUALITY MANAGEMENT OBJECTIVES
The Quality Plan to be instituted by VERTEX engineers for the construction of the 1000 sq.
yd. in precinct 36 sports city villa’s bahria town karachi.
The plan is VERTEX engineers project team’s documentation of the organizational structure,
functional responsibility, levels of authority, and lines of communications for the activities
that affect
quality. Quality is everyone’s responsibility. All team members who perform quality
functions
have sufficient authority, access to work areas, and organizational freedom to:
1) Verify that all provisions have been made to provide required control testing.
2) Monitor the design, and contractor’s daily work progress.
3) Check dimensional requirements.
4) Visually inspects materials received on site for proper documentation, completeness,
and
condition.
5) Observe all required tests such as mechanical and electrical to verify that they are in
compliance with the specifications.
6) Ensure the completion of all deficiencies in materials and workmanship in a timely
manner.
7) Maintain a document control file.
8) Work closely with all testing agencies to verify that all required tests are able to be
performed.

5. 3. QUALITY MANAGEMENT PROCESS
Although design review will be an ongoing activity, VERTEX engineers will perform major
reviews of the Contract Documents. The facilities management (FM) and User Group input are
key elements that are incorporated. Design changes will be tracked as identified in the Project
Agreement.
VERTEX engineers will review drawings at each of the above stages of completion to ensure
constructibility and functionality. These reviews will also be used to ensure that schedule and
budget remain in compliance with the original RFP.
VERTEX engineers will provide contract document timeline requirements to the consultants
to ensure that the overall project schedule is maintained.
Step 1: Define Quality Characteristics
VERTEX engineers Quality Plan will ensure a uniform high quality level of workmanship
through all phases of construction, including planning, construction, and turnover. To meet this
goal, the following principles will be observed:
1) Ensure the highest level of quality by maintaining supervised controls and written
instructions governing Quality Control procedures and practices.
2) Establish clearly defined responsibility and authority for compliance.
3) Meet contractual requirements by conformance to Contract Documents and applicable
standards.
4) Complete and maintain accurate records of inspections and tests.
Identify and advise VERTEX engineers and the Consultant of quality related non-
conformance for timely corrective action. Ensure that corrective action is properly
implemented and documented.
5) Maintain procedures to ensure that quality requirements are communicated to all levels
of the field organization, including trade contractors.
It is the intent of the plan that the function of quality control be one of cooperation. It is not the
responsibility of the quality control staff to “police the job”, but to provide review and
assistance to the operations staff (including trade contractors) to enable those involved to
achieve a quality end product. To be proactive in approach, to anticipate problems and take
corrective action before they occur.
The techniques that will be used for quality planning are the following ones:
 Cost-benefit analysis;
 Cost of Quality (CoQ);
 Benchmarking;
 Statistical sampling;
 Quality Requirements Prioritisation (MoSCoW – Must have, Should have, Could have,
or Won't have).

6. Quality control measures will extend to field sampling procedures; staffing; types of material
and equipment to be used; and methods of performing, documenting, and enforcing quality
control operations of both the Contractor and subcontractors (including inspection and testing).
As previously stated, maintenance of the CQCP will be the responsibility of the (Vertex
Engineering’s Quality Control Manager) QCM Contract Manager, PM and ultimately CEO.
The QCM will be responsible for ensuring that all materials and work comply with the contract
specifications.
The QCM may have a field engineer at his disposal to assist him with the on-site inspections.
Testing firms will be at the disposal of the QCM to ensure contract compliance in all aspects
of work. All reports from testing firms will be forwarded to the QCM for his review and
approval.
Step 2: Perform Quality Assurance
The purpose of this step is to verify the performance and compliance of project (and project
management) activities with the defined quality requirements. The quality assurance activities
are defined based on the overall project management approach and are part of the Project Work
Plan.
Quality assurance will be performed by evaluating:
 the design of the project controls, by confirming that they are implemented, and by
assessing their operational effectiveness. These activities will consider the project
quality objectives along with the project risks.
 compliance with the organisation’s rules and regulations, as well as with relevant
governmental and industry rules, regulations and legislation.
Quality assurance activities are usually not performed by the Project Manager (PM), but will
be carried out:
 Internally: by a Project Quality Assurance (PQA) person, and by the project
organization (PCT, BM, SP); and/or
 Externally: e.g. outsourcing audits to external entities/auditors when necessary.
The results of the quality assurance activities will be documented in the relevant quality and
status reports or/and in relevant project logs. Recommendations for improvements may result
from quality assurance and are processed by quality control in the form of change requests.
Step 3: Perform Quality Control
The purpose of this step is to monitor and consolidate results from the quality assurance
activities in The CQCP will be implemented in order to ensure compliance with the
specifications for building construction as detailed in the contract specifications. The basis of
the CQCP is the Project Specifications, nationally recognized standards published procedures
utilized within the CQCP should reflect the experience gained by VERTEX engineers in
completing real-estate construction projects in bahria town karachi.. Quality control measures
will extend to field sampling procedures; staffing; types of material and equipment to be used;
and methods of performing, documenting, and enforcing quality control operations of both the
Contractor and subcontractors (including inspection and testing). As previously stated,
maintenance of the CQCP will be the responsibility of the QCM Contract Manager, PM and
ultimately CEO. The QCM will be responsible for ensuring that all materials and work comply
with the contract specifications.

7. The QCM may have a field engineer at his disposal to assist him with the on-site inspections.
Testing firms will be at the disposal of the QCM to ensure contract compliance in all aspects
of work. All reports from testing firms will be forwarded to the QCM for his review and
approval.
4. IMPLEMENTATION
The QCM will be responsible for implementing the CQC Plan by ensuring that quality
materials and supplies are provided for the proposed project, and that good workmanship is
provided in all aspects of this contract. The QCM will report directly to the CM and/or On-site
Project Manager and will complete daily site inspections to ensure compliance with the quality
control specifications.
Daily reports will be completed listing all field testing and sampling activities. These reports
will be submitted to the client representative on a daily basis. The QCM will be responsible for
ensuring that all materials and work comply with the contract plans and specifications, and that
all performance standards are met. It is anticipated that the NHC representative and the QCM
will meet frequently in order to forecast and/or prevent any potential problems from arising.
An on-site quality control meeting will be conducted on a weekly basis as part of the weekly
progress meeting in order to review performance during the previous oneweek period, and
prepare for the upcoming two-week period. It is anticipated that the vertex On-site staffs
indicated above who have direct contribution to implementation of CQCP, Health and Safety
Officer, and clients representatives will attend this meeting.
5. DOCUMENTING
The QCM will record project activities in a daily quality control report maintained on site at
all times. All site activities, site inspections, and field testing of materials will be recorded on
a daily basis, along with any unacceptable site occurrences or deficiencies and their associated
corrective actions. Each daily entry into the report will be signed by the QCM. Quality control
reports will be submitted on a daily basis during all field construction activities.
Step 4: Perform Deliverables Acceptance
The purpose of this step is to obtain formal approval from the Project Owner (PO) for each
project deliverable. It comprises the verification if deliverables meet the predefined objectives
and set of criteria defined in the Deliverables Acceptance Plan, so that the Project Owner (PO)
can formally accept them, in the Deliverables Acceptance Note.
The Deliverables Acceptance Checklist supports the monitoring of the status of all activities
that are pre-condition to the delivery of project outputs to the Project Owner (PO) and the
formal acceptance from him/her. Project deliverables are accepted if the acceptance activities
(as described in the Deliverables Acceptance Plan) are successfully performed and within the
pre-specified tolerances. The Project deliverables may be conditionally accepted even with a
set of known issues, provided that these are documented and that there is a plan for addressing
them.
Step 5: Perform Final Acceptance

8. The purpose of this step is to manage the final acceptance of the project, including the accepted
deliverables and to perform the administrative closure of the project. The final acceptance is
obtained from the Project Owner (PO), through a formal Project Acceptance Note.
Before the formal project sign-off, the Project Manager (PM) should report on project
performance in the Project-End Review Meeting, discuss lessons learned and develop the
Project-End Report. This report should summarize project performance throughout project
lifecycle and describe the main risks, issues, constraints, opportunities and lessons learned
identified along the project. It can also identify stakeholders' satisfaction level based on
questionnaires or other type of feedback. The pitfalls, best practices and solutions implemented
should be maintained in a project repository, accessible for future projects.
The administrative closure of the project includes updating, reviewing, organising and
archiving all project documentation and records, with the help of the Project Support Office
(PSO). It also comprises the release of project resources, the final project acceptance and the
communication of project end to the relevant stakeholders. The Phase-exit Review Checklist
will be used to validate the completion of project activities.
6. Quality Management Roles and Responsibilities
The following RASCI table defines the responsibilities of those involved in quality
management:
RAM (RASCI) AGB* PSC PO BM UR SP PM PCT

9. Quality Management Plan I A C C C C R C
Deliverables Acceptance Plan I A C S I C R C
Perform Quality Assurance I I I S C I A R
Perform Quality Control I I I C C A R C
Perform Deliverables
Acceptance
I I A S C I R C
Perform Final Acceptance I A C C I C R I
*AGB: Appropriate Governance Body.
The contact details of each of the above stakeholders are documented in the Project
Stakeholder Matrix.
Project quality approach and criteria are agreed by the Project Steering Committee (PSC).
The Project Manager (PM) is ultimately accountable for the correct and full completion of the
quality assurance activities. Responsible is the person in the role of project auditor or reviewer
that maybe internal to the team, to the organisation but outside the team, or external to the
organisation.
The Project Manager (PM), supported by the Business Manager (BM), is accountable for
scheduling the acceptance activities and ensuring that they are performed according to the plan.
The Project Manager (PM) is also responsible for performing quality control throughout the
project under the supervision of the Solution Provider (SP).
The Project Owner (PO) is accountable for deliverables and project acceptance and for ensuring
the availability of resources (including people) and guidelines for acceptance testing.
7. TOOLS AND TECHNIQUES
The following techniques will be used for project quality management:
 Audits;
 Walkthroughs;
 Benchmarking;
 Questionnaires;
 Peer reviews;
 Acceptance testing;
 Project Review Meetings;
The following tools will be used for project quality management:
 PM Quality Management Plan;
 PM Deliverables Acceptance Plan;
 PM Quality Review Checklist;
 PM Deliverables Acceptance Checklist;

10.  PM Phase-exit Review Checklist;
 PM Quality Review Report;
 PM Project-End Report;
 Deliverables Acceptance Note;
 Project Acceptance Note;
8. QUALITY ASSURANCE ACTIVITIES
The Project Manager (PM) is the overall accountable of the quality assurance activities within
the project. The Project Manager (PM) is also responsible for scheduling and initiating all
formal project audits or reviews.
The quality assurance activities will be performed by the Project Core Team (PCT), Achieving
quality in construction is a time-consuming and intensive process, which everyone is
responsible for. It’s about constantly checking that decisions and work meet the quality
assurance standards set.
Here are five golden rules for quality assurance on your projects:
I. Clear definitions of ‘quality’
Everyone working on a project needs to clearly understand what you mean by ‘quality’ and
what your expectations are for the project. Document the details and explain them to all
subcontractors, suppliers and project managers.
II. Planning, design, and development of plans
Designers and project managers must conduct thorough assessments of plans, check for clashes
and avoid cutting corners. If you can identify and fix issues now, there is less chance of delays
occurring during the build itself. Recently, BIM technology has been shown to help with
quality in construction by automatically checking for clashes.
III. Material purchasing
It’s vital to ensure that all materials and equipment purchased meet your standards. Buying
cheaper, lower-quality materials may save money in the short term but could result in problems
later. Quality assurance when buying also involves verifying whether your suppliers are truly
capable of meeting your demand.
IV. Continuous interaction during the build
All project participants must be able to communicate, discuss issues and verify progress.
Quality in construction relies on the site manager constantly monitoring the works, ensuring it
meets your pre-agreed definitions of quality.

11. V. Handover and snagging
Once the structure itself is up, quality assurance also comes into play at the snagging and
handover stage. This is about conducting checks to ensure the as-built structure meets your
expected quality standards
Some Other Activities are:
1. Reviewing and approving plans and specifications to ensure compliance with building
codes and standards
2. Inspecting the site to verify that it is ready for construction
3. Monitoring the work of subcontractors to ensure that they are following the plans and
specifications
4. Conducting regular inspections during construction to identify and address any issues
or non-conformances
5. Testing and commissioning of building systems such as electrical, plumbing, and
HVAC
6. Conducting a final inspection of the completed house to ensure that it meets all
applicable codes and standards.
7. Maintaining records and documentation of all inspections, tests, and approvals.
8. Reviewing and approving the final as-built drawings to make sure it matches with the
original design.
9. Conducting a punch list walk-through with the owner and builder to identify and
resolve any final issues or deficiencies.
The project quality assurance activities are detailed and scheduled in the Project Work Plan.
9. METRICS
This section includes the quality criteria to be collected and reported during the project, for
project artefacts (i.e. project management outputs). Note that the criteria related to testing of
the project deliverables and their formal customer acceptance are detailed in project domain
specific documents as e.g. test plans and the Deliverables Acceptance Plan.
Criterion Name Frequency Tolerance
Artefacts review (per project
phase)
Once No tolerance.
Monthly timesheets
reviewed and approved
Monthly No tolerance.
Status reports distributed Monthly One moth (i.e. every two months).
Project Review Meetings
performed
Weekly One week. Holiday's period, each three weeks.
Project Steering Committee
meetings performed
Monthly One moth (i.e. every two months).

12. Milestone reviews executed Per
milestone
No tolerance.
Phase-exit reviews executed Per phase-
exit
No tolerance.
Project and process audits
performed
Yearly or
once
during the
project
No tolerance.
Audits to contractors' project
quality activities performed
Yearly or
once
during the
project
No tolerance.
Stakeholders' satisfaction
questionnaires sent, received
and analysed
Yearly or
once
during the
project
No tolerance.
10.
QUALITY CONTROL
a. Quality Reviews
Achieving quality in construction is a time-consuming and intensive process, which everyone
is responsible for. It’s about constantly checking that decisions and work meet the quality
assurance standards set.
VERTEX ENGINEERS ’s Inspection and Testing Plan for the construction of 1000 sq. yd.
Villa in sport city precinct 36 bahria town karachi has been developed drawing on information
available in the Project Agreement, as well as the experience of VERTEX ENGINEERS Staff
and input from the Consultants.
Inspection of materials and work in progress will be the responsibility of VERTEX
ENGINEERS Supervisors and Special Inspectors to ensure that the work conforms to the
contract documents and is ready for testing or inspection by an independent testing agency.
b. Field Inspection
VERTEX ENGINEERS will utilize a three point inspection plan for field inspections.
 Pre-Work Coordination Meetings
Prior to any trade contractor starting work, a pre-work coordination meeting will be held.
Attendees will include Supervisory, Quality Control and Safety personnel from both VERTEX
ENGINEERS and trade contractors. VERTEX ENGINEERS ’s Project Manager will chair the
meeting and prepare an agenda. At a minimum, the meeting agenda will cover contract,
submittal, quality control, training, safety and environmental requirements of the contract
documents, as work and coordination procedures.
 b) Follow-Up Inspection
VERTEX ENGINEERS Supervisors will monitor the work on a daily basis to assure the
continuing conformance of the work to the workmanship standards. Consultant Inspectors and
Architect will provide site review as required by BC Building Code. Follow-up inspections

13. will be monitored by VERTEX ENGINEERS Quality Control Coordinator to ensure all
deficiencies are corrected.
 Completion Inspection
When an area of work is complete, VERTEX ENGINEERS Quality Control Coordinator, in
cooperation with VERTEX ENGINEERS field staff and Design Consultants will conduct
completion inspections.Deficiencies will be noted on a deficiency list. The appropriate
Consultant or testing agency will perform testing for those sections of work as noted on
Responsibility Matrix
c. Approved Material Inspections
All materials, equipment, etc. to be incorporated into the work will be subject to periodic
inspection by the Quality Control staff.
VERTEX ENGINEERS will utilize a five point field inspection:
• proper identification
• damage
• evidence of prior acceptance
• completeness
• proper documentation
A visual inspection will be made for:
• Verification of conformance with the contract documents, the procurement document and
approved submittals.
• Storage of materials, products and supplies for compliance with the contract documents and
manufacturers instructions, as well as specific requirements of applicable technical
specifications.
• Periodic inspections during installation or incorporation into the work to ensure continued
compliance with the contract documents. Items which are observed to be in non-conformance
with specifications will be identified, recorded on a Notice of Non-Compliance and segregated
from accepted materials, products and supplies. These materials will not be used until
corrective action has been taken.
d. Material Test Procedures
A. Testing

14. The appropriate Consultant will take random samples and test them for conformance with the
contract documents. These results will be distributed to all parties. The Quality Control
Coordinator will review all test results and follow up as appropriate.
B. Samples
Approved samples of materials to be incorporated into the job will be maintained in the site
office for use in comparing to installed material. Site mock-ups, as required, will be maintained
during construction at a designated location on site.
Testing samples will be individually identified by The appropriate Consultant.
e. Re-Work Procedures
All deficiencies or deviations from specified requirements, with respect to quality,
workmanship, materials, equipment or supplies will be dealt with in the following manner.
1. Deficiencies to be noted on Inspection Report.
2. Deficiencies will be immediately corrected and Quality Control Coordinator to ensure re-
inspection is performed and all deficiencies corrected.
3. Track deficiencies using the central inspection record log.
The VERTEX ENGINEERS Project Manager, Superintendent, and Quality Control
Coordinator and/or Special Inspector will meet with all parties involved in any deficiency to
determine a solution to the problem. The solution will then be recorded and implemented in
accordance with contract documents. Once the deficiency has been rectified, the Quality
Control Inspector will re-inspect the original deficiency in regard to the agreed solution.
If warranted, deficient work which cannot be satisfactorily corrected in place will be removed
and replaced at the written direction of the Inspector. All such re-work shall be performed
usingprocedures written and approved by the Inspector.
f. Deliverables Reviews
Deliverables reviews play a crucial role in any project's success, especially in the construction
industry. They help define the scope of work and specifically identify the tasks to be completed
at each stage of the project, based on client expectations and requirements. Here are some tips
on how to conduct successful deliverables reviews for a construction project:
g. Clarify What Is Expected
Before setting up a deliverables review, it is important to ensure that everyone involved has a
clear understanding of what is expected from the project. This includes establishing milestones
and assigning tasks to team members, as well as clearly communicating deadlines and
establishing contingencies in case milestones are not met.
Create a Comprehensive Review Process

15. To ensure quality deliveries, it is important to have an effective review process in place. A
deliverables review should include verification of design plans and construction drawings, as
well as detailed testing procedures that can uncover any errors or discrepancies before they
become costly problems. Having an approved quality assurance process will allow all
stakeholders to agree on deliverable acceptance criteria.
Monitor Progress Regularly
Once established expectations and timelines have been clarified, progress should be monitored
regularly throughout the project’s duration to make sure everything is running according to
plan. Deliverables reviews should be conducted frequently – at least once every couple of
months – to check updates on task completion and assess overall progress towards completion
of the entire project.
Focus On Value-Added Results
When conducting a deliverables review for a construction project, all efforts should focus on
finding value-added results that contribute positively towards meeting objectives within the
given timeline without compromising standards or cutting corners. Effectively managing all
aspects of this comprehensive process requires collaboration between all members involved .
Document Conclusions
The goal of any deliverables review is primarily to ensure compliance with expectations but
also document conclusions for further reference during future projects or research purposes.
All findings should be documented thoroughly for easy access whenever needed. Additionally,
this same documentation can later be used for reporting back to stakeholders regarding
performance based on key metrics such as time saved, cost savings and value added through
innovative approaches or cutting-edge solutions implemented during previous projects similar
in nature or scale.
Testing & Inspection Matrix
The following matrix is prepared to show responsibility of testing and inspection for each
section of the work. Blank fields will be filled in as work/design plans are finalized.
DESCRIPTION STANDARD TESTING INSPECTION
Excavation & Backfill Trow Trow
Landscaping PWL
Concrete Formwork RJC
Concrete Reinforcement RJC
Concrete Placement RJC
Precast Concrete MCM
Structural Steel RJC
Metal Deck RJC

16. Sprayed Fireproofing MCM
Miscellaneous Metals MCM
Windows/Entrances MCM/Envelope
Dampproofing/Waterproofing MCM/Envelope
Roofing MCM/Envelope
Masonry MCM
Hollow Metal MCM
Wood Doors MCM
Overhead Doors MCM
Drywall MCM
Tile MCM
Terrazzo MCM
Acoustic Consultant Brown Strachan
Resilient Flooring MCM
Carpet MCM
Special Coatings MCM
Painting MCM
Toilet Partitions MCM
Flag Poles MCM
Signage MCM
Lockers MCM
Operable Walls MCM
Toilet Accessories MCM
Parking Control Equipment MCM
Loading Dock Equipment MCM
Elevators MCM
Mechanical TBA MCM
Electrical RADA MCM
11. Other Quality Control Activities
3. Verifying that materials and equipment meet the required specifications and standards

17. 4. Checking that the work is being performed in accordance with the approved plans and
specifications
5. Performing regular checks on the work of the subcontractors to ensure that they are
following the approved plans and specifications
6. Conducting tests on materials and equipment to ensure that they meet the required
standards
7. Evaluating and addressing any issues or non-conformances that are identified during
construction
8. Ensuring that the work is being performed in a safe and efficient manner
9. Documenting and tracking any issues or non-conformances that are identified during
construction
10. Conducting regular safety inspections to ensure that the work is being performed
safely and that all workers are following the appropriate safety protocols
11. Reviewing and approving any changes or modifications to the original plans and
specifications before they are implemented
12. Reviewing and approving any submittals such as shop drawings, material samples,
and test reports prior to construction.
13. QUALITY RECORDS
The quality records (evidence that quality management activities have been performed) are
archived in the project repository, under the "Monitor & Control" folder. The different versions
of the project artefacts (created at each artefact update) will provide evidence of the
performance of these activities.
1. Inspection reports: Inspection reports should be kept for all quality control activities,
including material inspections, workmanship inspections, and final inspections. These
reports should include details on the items inspected, any issues or non-compliances
found, and the actions taken to address them.
2. Test and commissioning reports: Reports detailing the results of all tests and
commissioning activities should be kept on file. This includes information on the
systems and equipment tested, the test results, and any issues that were identified and
addressed.
3. Maintenance records: Records of all maintenance activities should be kept, including
the date of the maintenance, the equipment or systems that were maintained, and any
issues that were identified and addressed.
4. Safety records: Safety records should be kept for all safety inspections, including
details on any hazards identified and the actions taken to address them.
5. Quality training records: Records of all quality training provided to workers should be
kept, including the date of the training, the workers who were trained, and the topics
covered.

18. 6. Quality improvement records: Records of any quality improvement activities should
be kept, including the date of the activity, the issues that were identified, and the actions
taken to address them.
7. Compliance records: Records of any compliance activities should be kept, including
any certifications or approvals that were obtained and any audits that were conducted.
8. Change order records: Records of any change orders should be kept, including the date
of the change order, the scope of the change, and any impacts on the schedule or budget.
9. Drawings and specifications: Drawings and specifications should be kept on file for
reference and to ensure that the hotel is built in accordance with the original plans.
10. Warranty and guarantee records: Records of any warranties and guarantees provided
by suppliers or contractors should be kept for reference and to ensure that any issues
are addressed in a timely manner.
14. CONFIGURATION MANAGEMENT
Configuration management is a process that involves the identification, control, and tracking
of changes made to a product or system throughout its entire lifecycle. In the construction of a
villa, configuration management plays a crucial role in ensuring that the final product meets
the required specifications and standards.
1. Configuration identification: Identify all the configuration items that are required for
the construction of the hotel, including drawings, specifications, and bills of materials.
2. Change control: Establish a process for controlling and approving changes made to the
configuration items. This includes changes to the design, materials, and equipment.
3. Version control: Implement a system for tracking the different versions of the
configuration items, including the date of the change, the person who made the change,
and the reason for the change.
4. Configuration verification: Verify that the configuration items meet the required
specifications and standards, and that they are compatible with the other components
of the hotel.
5. Configuration audits: Conduct regular audits of the configuration management process
to ensure that it is being followed correctly and that all changes are being properly
controlled and tracked.
6. Configuration documentation: Create and maintain detailed documentation for all
configuration items, including drawings, specifications, and bills of materials.
7. Configuration training: Train all workers involved in the construction of the hotel on
the importance of configuration management and the specific procedures and activities
that should be followed.

19. 8. Continuous improvement: Continuously evaluate and improve the configuration
management process to ensure that it is effective and efficient.
9. Configuration reporting: Report on the configuration management process and its
effectiveness to the management team and stakeholders.
10. Configuration management tools: Utilize software tools to support configuration
management process such as CMDB, version control system, and change management
tools..