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Maruti Versa
Automobile Sector in India
E > According to the Society of Indian Automobile
Manufacturers, annual vehicle sales are projected to
increase to 4 million by 2015.
> Global Players > resulting in price reduction
S > Price sensitive customers
> Fuel efficient cars
T > NATRIP (National Automotive Testing and R&D Infrastructure Projects)
CONTEXT
Automobile Sector in India
CONSUMER BEHAVIOUR
DECISION MAKING PARAMETERS:
SOCIAL
• Road
infrastructure
• Life style
ECONOMIC
• Income
• Loans
POLITICAL
• Govt budget
• Taxation
Automobile Sector in India
CONSUMER BEHAVIOUR
DECISION MAKING PARAMETERS:
PRODUCT &
TECHNOLOGY
• Road
infrastructure
• Life style
DEMOGRAPHIC
• Gender
• age
GEOGRAPHIC
• Population
density
PSYCHOGRAPHIC
• Interests
• Opinions
SEGMENTATION BY UTILITY
Family car
Premium car
Utility vehicle
In 2001, the segment MPV-Multi Purpose
Vehicle was new to the Indian customers.
Maruti Versa
 Petrol engine
 5 seater to 8 seater
 4 variants std, DX, DX2,
SDX
 1298 cc engine
 Twin AC
PRODUCT
 5.15 Lakhs to 6 lakhs
 Matched the price of
entry level sedans,
Maruti Esteem.
PRICE
 Well established
distribution channels
and show casing
 Direct sales
> exchange offers
> discount for large
families
PLACE
 Advertisements - ‘BIG B’s
in 2001 costing 8 crore INR
 Promoting test drives
 Road shows + Exhibitions
 Print media ads - leading
national newspapers
PROMOTION
PROBLEMS
1. PRICE
Basic model Versa std - 5.15 Lakhs high price !
High end model Versa SDX - 6 Lakhs
• Poor initial sales 808 units/year in 2002
• Average sales of M800 then 95,924 units/year
PROBLEMS
Price reduced
June 2003 - - - 4 Lakhs INR
April 2004 - - - 3.27 Lakhs INR
1950
4291
0
1000
2000
3000
4000
5000
2002-03 2003-04
SALES (UNITS)
2. POSITIONING
Initial Launch 2001:
“Two luxury cars at the price of one”
TV ad endorsed by Amitabh and Abhishek Bachan
PROBLEMS
Re Launch 2004:
" Travelling in company in a car has its own
kind of fun"
RECOMMENDATIONS
1. During Initial Launch
RECOMMENDATIONS
2. During Re-launch:
Only price change and no feature change. So
features could have been improved
3.External appearance: Not Appealing
4. Economic value to customer:
with more mileage, diesel model launch
5. First mover advantage
Product Failure

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Product Failure

  • 2. Automobile Sector in India E > According to the Society of Indian Automobile Manufacturers, annual vehicle sales are projected to increase to 4 million by 2015. > Global Players > resulting in price reduction S > Price sensitive customers > Fuel efficient cars T > NATRIP (National Automotive Testing and R&D Infrastructure Projects) CONTEXT
  • 3. Automobile Sector in India CONSUMER BEHAVIOUR DECISION MAKING PARAMETERS: SOCIAL • Road infrastructure • Life style ECONOMIC • Income • Loans POLITICAL • Govt budget • Taxation
  • 4. Automobile Sector in India CONSUMER BEHAVIOUR DECISION MAKING PARAMETERS: PRODUCT & TECHNOLOGY • Road infrastructure • Life style DEMOGRAPHIC • Gender • age GEOGRAPHIC • Population density PSYCHOGRAPHIC • Interests • Opinions
  • 5. SEGMENTATION BY UTILITY Family car Premium car Utility vehicle In 2001, the segment MPV-Multi Purpose Vehicle was new to the Indian customers.
  • 7.  Petrol engine  5 seater to 8 seater  4 variants std, DX, DX2, SDX  1298 cc engine  Twin AC PRODUCT
  • 8.  5.15 Lakhs to 6 lakhs  Matched the price of entry level sedans, Maruti Esteem. PRICE
  • 9.  Well established distribution channels and show casing  Direct sales > exchange offers > discount for large families PLACE
  • 10.  Advertisements - ‘BIG B’s in 2001 costing 8 crore INR  Promoting test drives  Road shows + Exhibitions  Print media ads - leading national newspapers PROMOTION
  • 11.
  • 12.
  • 14. 1. PRICE Basic model Versa std - 5.15 Lakhs high price ! High end model Versa SDX - 6 Lakhs • Poor initial sales 808 units/year in 2002 • Average sales of M800 then 95,924 units/year PROBLEMS
  • 15. Price reduced June 2003 - - - 4 Lakhs INR April 2004 - - - 3.27 Lakhs INR 1950 4291 0 1000 2000 3000 4000 5000 2002-03 2003-04 SALES (UNITS)
  • 16. 2. POSITIONING Initial Launch 2001: “Two luxury cars at the price of one” TV ad endorsed by Amitabh and Abhishek Bachan PROBLEMS
  • 17.
  • 18. Re Launch 2004: " Travelling in company in a car has its own kind of fun"
  • 19.
  • 21. RECOMMENDATIONS 2. During Re-launch: Only price change and no feature change. So features could have been improved 3.External appearance: Not Appealing 4. Economic value to customer: with more mileage, diesel model launch 5. First mover advantage