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PROCTERANDGAMBLE
CaseStudy
WHAT IS P AND G
??
• Procterandgamble(PandG)isthelargest
manufacturerof consumerproducts.
• Itsisbestknownforitsiconiccategory-defining
products.
• Oneofthetop10largestcompaniesbymarket
capitalization.
ITS PRODUCTS :
THE PLAYERS!
• A.G Lafley (CEO)
• Bob McDonald(CEO)
• Durk Jager (CEO)
• JimStengel (CMO)
• Claudia Kotchka (Vice president for design and strategy)
• Marc Pritchard (Global Brand BuildingOfficer)
THE HISTORY OF P AND G
SWOT Analysis:
COMPETITORS:
ISSUES OF FOCUS:
1. INNOVATIONAND R&D.
2. SERVING UNSERVED CUSTOMERS.
3. GROW AND DEVELOP THE BUSSINESS.
1. INNOVATION AND R&D:
GOALS:
1. Penetrating into new and local markets.
2. Widen the R&D base, so as to encourage
innovation.
STEPS TAKEN:
1.Combining R&D with sales and marketing.
2.To build global product development and
quick-to-market strategies.
3. Connect snd develop with non-P&G scientists
RESULTS:
1. Products like the crest
toothpaste, Head and
Shoulders shampoo and
Pampers diapers were
successful.
2. Wide R&D led to
introduction of products
like Swiffer dusters, Olay
regenerist and the crest
spin brush.
2. SERVING UNSERVED CUSTOMERS.
GOALS:
1.To communicate to new
and existing consumers
that P&G is a pioneer
in innovation.
2. To reach out to
consumers by
conducting one-on-one
marketing.
STEPS TAKEN TO REACH OUT:
1. Very detailed building of brands.
2. Emphasis on designing products to
communicate innovativeness.
3. Customer-centric marketing.
RESULTS:
1. The influx of design had a strong impact on
P&G’s product development.
2. Design informed the process and even
changed the function of some products.
3. GROW AND DEVELOP THE BUSSINESS.
GOALS:
1. Have good brand image and hence ,
positioning the brand well.
2. Making P&G locally and globally relevant.
STEPS TAKEN TO ENSURE GLOBAL PRESENCE:
1. LOCAL ADVERTISING
• Sponsoring soap operas.
• TV-commercials
• Developed relationships with ad agencies.
2. SPONSORSHIPS:
• Sponsoring popular events and causes.
• Celebrity endorsements.
• Media promotions –Digital and social media.
1. What is P&G?
2. The players!
3. History of P&G.
4. Objectives.
5. SWOT analysis
6. Issues of focus
• Innovation and R&D
• Serving Unserved Customers
• Grow And Develop The Business.
DISCLAIMER:
• Created by Pranavi Rao Kaluri, Jawaharlal
Nehru Technological University, Hyderabad
(JNTUHCEH), during a marketing internship by
Prof. Sameer Mathur, IIM Lucknow.

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Procter and gamble: Marketing capabilities

  • 2. WHAT IS P AND G ??
  • 3. • Procterandgamble(PandG)isthelargest manufacturerof consumerproducts. • Itsisbestknownforitsiconiccategory-defining products. • Oneofthetop10largestcompaniesbymarket capitalization.
  • 6. • A.G Lafley (CEO) • Bob McDonald(CEO) • Durk Jager (CEO) • JimStengel (CMO) • Claudia Kotchka (Vice president for design and strategy) • Marc Pritchard (Global Brand BuildingOfficer)
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  • 8. THE HISTORY OF P AND G
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  • 18. ISSUES OF FOCUS: 1. INNOVATIONAND R&D. 2. SERVING UNSERVED CUSTOMERS. 3. GROW AND DEVELOP THE BUSSINESS.
  • 19. 1. INNOVATION AND R&D: GOALS: 1. Penetrating into new and local markets. 2. Widen the R&D base, so as to encourage innovation.
  • 20. STEPS TAKEN: 1.Combining R&D with sales and marketing. 2.To build global product development and quick-to-market strategies. 3. Connect snd develop with non-P&G scientists
  • 21. RESULTS: 1. Products like the crest toothpaste, Head and Shoulders shampoo and Pampers diapers were successful. 2. Wide R&D led to introduction of products like Swiffer dusters, Olay regenerist and the crest spin brush.
  • 22. 2. SERVING UNSERVED CUSTOMERS. GOALS: 1.To communicate to new and existing consumers that P&G is a pioneer in innovation. 2. To reach out to consumers by conducting one-on-one marketing.
  • 23. STEPS TAKEN TO REACH OUT: 1. Very detailed building of brands. 2. Emphasis on designing products to communicate innovativeness. 3. Customer-centric marketing.
  • 24. RESULTS: 1. The influx of design had a strong impact on P&G’s product development. 2. Design informed the process and even changed the function of some products.
  • 25. 3. GROW AND DEVELOP THE BUSSINESS. GOALS: 1. Have good brand image and hence , positioning the brand well. 2. Making P&G locally and globally relevant.
  • 26. STEPS TAKEN TO ENSURE GLOBAL PRESENCE: 1. LOCAL ADVERTISING • Sponsoring soap operas. • TV-commercials • Developed relationships with ad agencies.
  • 27. 2. SPONSORSHIPS: • Sponsoring popular events and causes. • Celebrity endorsements. • Media promotions –Digital and social media.
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  • 29. 1. What is P&G? 2. The players! 3. History of P&G. 4. Objectives. 5. SWOT analysis 6. Issues of focus • Innovation and R&D • Serving Unserved Customers • Grow And Develop The Business.
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  • 31. DISCLAIMER: • Created by Pranavi Rao Kaluri, Jawaharlal Nehru Technological University, Hyderabad (JNTUHCEH), during a marketing internship by Prof. Sameer Mathur, IIM Lucknow.