procter and gamble Procter & Gamble is a US based FMCG company. Offering diverse portfolio of products, company recorded US $77 billion in revenue. Highly known for building successful brands, innovation, introducing new products and maintaining popularity. Six levels of hierarchy Need family – The basic need that defines the existence of a product. Very fundamental benefit for which the customer buys the product. E.g. – Cleaning and hygiene. Product family – All product classes that can satisfy the core need. Similarly, products that are considered as cleaning agent will come under this category. For e.g. – Personal Cleaning Product class – Group of products within product family having similar functionalities. E.g. –Soaps, Shampoos and Detergents is one of the product class having similar characteristics. Product Line – Products/Brands within a product class which are closely related because they perform similar functions and mostly are sold to same customer group. E.g. – Shampoo Product types – Group of items within a product line that share at least one possible forms of product – E.g. – Anti Hair fall shampoo. Item (SKU/product variant) – Distinct unit within a product line Distinguished by size, price or appearance. E.g. – Head and Shoulders – Anti hair fall shampoo. Points of Parity and Points of Differentiation POPs – PODs - Soft and smooth Relieve Dry Scalp Black Shine Formulated with Fresh Scent Technology Hair- fall solution Leaves with 10x Stronger Hair Thick and long