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HISTORY, GROWTH AND
DEVELOPMENT OF
PROCTER AND GAMBLE
FOUNDED BY WILLIAM PROCTER & JAMES GAMBLE
INTERNAL STRENGTH AND WEAKNESSES
STRENGTHS
• Strong focus on research
and development
• Leading market position
• Diversified product
portfolio
• Acquisitions
WEAKNESS
• Increasing
instances of
product recalls.
• Dependant on
Walmart stores for
majority of
revenues.
• Environmental
issues.
OPPORTUNITIES
• Expansion in
developing
markets.
• Future growth
plans.
• Emerging men’s
market.
• Interest in
natural/green
products.
Threats
• Increasing price in
raw materials.
• Regulatory
environment.
• Global economic
conditions.
• Counterfeit goods.
• Intense
competitions.
MARKETING STRATEGIES
• DESIGNING AND INNOVATION.
• CONSUMER CENTRIC MARKETING APPROACH.
• RETURN ON MARKETING INVESTMENTS (ROMI).
MAIN PROBLEM
HOW P&G EXECUTE THEIR
COMPANY’S MARKETING
STRATEGY?
BETTER BRANDS ARE BASED ON
INNOVATIONS AND CONTINUES
IMPROVEMENT THAT DELIVERS
THE CUSTOMER VALUE
BUILDING
CUSTOMER
RELATIONSHIP
MANAGEMENT
The Power of Clean Water | P&G #PowerofClean
COMPANY STRUCTURE
AND
CONTROL SYSTEMS
STRUCTURE AND CONTROL SYSTEMS
• MARKET DEVELOPMENT ORGANIZATIONS (MDO)
• GLOBAL BUSINESS SERVICES (GBS)
• CORPORATE FUNCTIONS (CF)
• GLOBAL BUSINESS UNITS (GBU)
MARKET DEVELOPMENT
ORGANIZATIONS (MDO)
Served as a core functioning observing
consumers and applying that
information to create suitable
marketing strategies.
GLOBAL BUSINESS SERVICES
(GBS)
Focused more deeply on providing
services that would build consumer
loyalty. Connects the business to the rest
of the world allowing partnerships with
other companies.
CORPORATE FUNCTIONS (CF)
Purpose was to balance both its
functional operations and manage
to stay on top of competitions.
GLOBAL BUSINESS UNITS
(GBU)
Focussed on making more of a
global move responsible for
developing business strategies that
worked towards emphasizing their
main global brands.
ADVERTISING
• Customized Ads by region to enter company’s global
market.
• P&G TV Ads focussed on functionality and emotional
connection.
• P&G also pursued sponsorship and celebrity
endorsements.
• In 2010, P&G shifting media spending budget to digital
advertising and other new media.
Roger Federer - Gillette commercial
P&G Thank You, Mom | Tough Love|
Sochi 2014 Paralympic Winter Games
CONCLUSION/SUMMARY
• P&G is a company with strong R&D and consumer research,
high quality performance, powerful innovations, evolving
marketing strategy, strong marketing talent and strong
commitment on media spending budget.
• P&G must be more focussed on digital marketing trends and
developing interactive brand communities because word of
mouth through the social media and brand community
becomes a powerful promotional tool to the consumers
today.
DISCLAIMER
Created by Utkarsh Gupta, IIT Roorkee, during a
marketing internship Under the guidance of Prof.
Sameer Mathur, IIM Lucknow

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Procter & Gamble: Marketing Capabilities

  • 1.
  • 2. HISTORY, GROWTH AND DEVELOPMENT OF PROCTER AND GAMBLE
  • 3. FOUNDED BY WILLIAM PROCTER & JAMES GAMBLE
  • 4.
  • 5.
  • 7.
  • 8.
  • 9. STRENGTHS • Strong focus on research and development • Leading market position • Diversified product portfolio • Acquisitions
  • 10. WEAKNESS • Increasing instances of product recalls. • Dependant on Walmart stores for majority of revenues. • Environmental issues.
  • 11. OPPORTUNITIES • Expansion in developing markets. • Future growth plans. • Emerging men’s market. • Interest in natural/green products.
  • 12. Threats • Increasing price in raw materials. • Regulatory environment. • Global economic conditions. • Counterfeit goods. • Intense competitions.
  • 13. MARKETING STRATEGIES • DESIGNING AND INNOVATION. • CONSUMER CENTRIC MARKETING APPROACH. • RETURN ON MARKETING INVESTMENTS (ROMI).
  • 14. MAIN PROBLEM HOW P&G EXECUTE THEIR COMPANY’S MARKETING STRATEGY?
  • 15. BETTER BRANDS ARE BASED ON INNOVATIONS AND CONTINUES IMPROVEMENT THAT DELIVERS THE CUSTOMER VALUE
  • 17. The Power of Clean Water | P&G #PowerofClean
  • 19. STRUCTURE AND CONTROL SYSTEMS • MARKET DEVELOPMENT ORGANIZATIONS (MDO) • GLOBAL BUSINESS SERVICES (GBS) • CORPORATE FUNCTIONS (CF) • GLOBAL BUSINESS UNITS (GBU)
  • 20. MARKET DEVELOPMENT ORGANIZATIONS (MDO) Served as a core functioning observing consumers and applying that information to create suitable marketing strategies. GLOBAL BUSINESS SERVICES (GBS) Focused more deeply on providing services that would build consumer loyalty. Connects the business to the rest of the world allowing partnerships with other companies. CORPORATE FUNCTIONS (CF) Purpose was to balance both its functional operations and manage to stay on top of competitions. GLOBAL BUSINESS UNITS (GBU) Focussed on making more of a global move responsible for developing business strategies that worked towards emphasizing their main global brands.
  • 21. ADVERTISING • Customized Ads by region to enter company’s global market. • P&G TV Ads focussed on functionality and emotional connection. • P&G also pursued sponsorship and celebrity endorsements. • In 2010, P&G shifting media spending budget to digital advertising and other new media.
  • 22. Roger Federer - Gillette commercial
  • 23. P&G Thank You, Mom | Tough Love| Sochi 2014 Paralympic Winter Games
  • 24. CONCLUSION/SUMMARY • P&G is a company with strong R&D and consumer research, high quality performance, powerful innovations, evolving marketing strategy, strong marketing talent and strong commitment on media spending budget. • P&G must be more focussed on digital marketing trends and developing interactive brand communities because word of mouth through the social media and brand community becomes a powerful promotional tool to the consumers today.
  • 25. DISCLAIMER Created by Utkarsh Gupta, IIT Roorkee, during a marketing internship Under the guidance of Prof. Sameer Mathur, IIM Lucknow