Brian Pollara has over 10 years of experience in sales, marketing, account management, and customer service. He has worked in fast-paced environments at companies like Verizon Wireless and AFLAC. His experience includes strategic planning, event coordination, database management, public speaking, and social media marketing. He holds a Bachelor's degree in Mass Communications and Public Relations from Towson University.
1. BRIAN POLLARA
brianpollara275@yahoo.com | 443.220.1603
https://www.linkedin.com/pub/brian-pollara/15/671/391
PROFESSIONAL SUMMARY
More than ten years of sales, marketing, and account management experience; dedicated to maximizing user
and customer experience. Accustomed to working in fast-paced environments and making strategic
decisions. Excellent skills in retail sales, marketing, organizational communication, networking, public
speaking, event planning, and advertising. Strong arts and musical performance background. Proficient in
Microsoft Office suite, and PeopleSoft.
PROFESSIONAL EXPERIENCE
Sol Levinson & Bros. Funeral Home, Baltimore, MD November 2014–May 2015
Funeral Director
• Trained in and performed all responsibilities associated with funeral arrangements; met and
counseled families during times of need, filed all necessary paperwork, documents, and permits, in
accordance with Maryland State law
• Coordinated funeral services and assisted with burials at designated cemeteries
• Provided excellent customer service and performed general office responsibilities
Verizon Wireless, Laurel, MD January 2008–November 2014
Consultant: Events, Production, Marketing, & Tradeshows
• Coordinated strategic implementation of various marketing initiatives and extensive market
research for Verizon’s Enterprise Solutions Tradeshow & Marketing Team
• Managed and tracked an annual multimillion dollar tradeshow budget
• Supported operations and sales teams with various projects and tasks including execution of
sponsorships, events, B2B events, national/global enterprise & government tradeshows, and smaller
scale events
• Maintained an internal national marketing customer database, customer invitation lists, and
registration websites
• Managed all logistics planning, set-up, execution, and break-down of each event
• Assisted external ad agency with creative for online invitations, strategy, graphics, and overall
brand messaging
• Worked with third party vendors to contract needed logistics per event and oversaw teams
• Managed and executed social media updates per event
• Coordinated and executed national customer road shows
• Teamed with internal staff for presentations, booked travel
• Booked all vendors/partners for event sponsorship, led all internal event logistics, venue contract
negotiation, managed and booked all audio/visual needs and costs, served as main point of contact
during each event
• Assisted Training department with various online classroom logistics and execution including
attendance tracking and reporting and set up of online activities
Verizon Wireless, Baltimore, MD November 2006–December 2007
Retail Sales Representative
• Sold Verizon Wireless products and services in retail environment
• Provided excellent customer service and performed intricate customer problem resolutions
• Advised customers of proper service plans and hardware based on consumer needs
2. BRIAN POLLARA
brianpollara275@yahoo.com | 443.220.1603
https://www.linkedin.com/pub/brian-pollara/15/671/391
AFLAC, Columbia, MD April 2004–October 2006
Account Executive-Outside Sales
• Coordinated B2B and direct sales of all corporate supplemental insurance products; including
warm and cold call marketing, networking, recruiting, training and managing interns, managing
and
• Serviced over 100 individual accounts simultaneously
• Scheduled and conducted sales pitch presentations to corporate and small business owners and their
employees
• Created strategic marketing plans
• Developed client lists and marketing materials
• Enrolled employees in relevant insurance policies, filed claims on their behalf
Sam Ash Music, New York City, NY October 2002–March 2004
Retail Sales Representative
• Provided customer service for musical instrument/accessory sales
• Performed general retail responsibilities
EDUCATION
B.S., Mass Communications & Public Relations, Towson University. Towson, MD