1. Mariana Gradin
VOLUNTEER EXPERIENCE
volunteered for TORONTO 2015 Pan Am/Parapan Am Games
• Customer service
• Collaboration
• Cultural awareness/sensitivity
• Interpersonal communication
• Verbal communication
• Computer skills
• Problem solving
Accreditation Client Services Crew 7/10/2015 - 7/26/2015TITLE
• Check in clients and verify identification quickly while paying close
attention to detail.
• Capture clear images of clients who will be given access to
specific areas within the Games footprint.
• Resolve issues within accreditation centres and at competition
venues.
• Check information and input data into databases and other
software applications.
• Work with members of international delegations, including
athletes and VIPs, in a professional manner.
• Issue accreditation cards as per approved privilege matrix to
ensure appropriate access is granted to all participants.
TASKS / ACTIVITIES COMPETENCIES / SKILLS

2.
VOLUNTEER EXPERIENCE
volunteered for TORONTO 2015 Pan Am/Parapan Am Games
Thank you for volunteering with the
TORONTO 2015 Pan Am/Parapan Am Games
Received the following training as part of their volunteer position
• Games Impact
• Role Impact
• Venue Impact
TRAINING COMMENTS
Person certified by PREB-Ontario
Cody Palmer-Almond
PREB-Ontario Project Manager
519-731-1545
preb@ovcn.ca
Direct supervisor
Saäd Rafi
TO2015
info@toronto2015.org
Mariana Gradin