The document is a resume for Brandon D. Knight that summarizes his professional experience and qualifications. It highlights his experience in leadership, event planning, project management, and technical skills. It also lists his roles as a teller at Regions Bank, auditor at Charter Communications, youth pastor at Eastside Baptist Church, jewelry consultant and guest services assistant at Zales, and sales associate roles. His education includes a BA in History from Samford University and current studies at Dallas Theological Seminary.

1. BRANDON D. KNIGHT
1800 Mara Dr. Birmingham, AL 35215 | 205-532-2872 | bknight2@samford.edu
Results-driven professional with experience in leadership and event planning. Fiscally responsible
for developing and maintaining department budget, costs and spending. Strong technical acumen
that goes beyond simple word processing. Dedicated to strong and genuine professional
partnerships. Proven record of impeccable interpersonal skills that provide a healthy professional
environment. Effective and eloquent communicator and public speaker. Highlights include:
• Technical Software and Hardware Repair
• Project Management and Coordination
• Program and Non-Profit Development
• Professional Level Guest Services and Solutions Analyst
• Coordinated Non-Profit L.I.N.K. Group at Samford University
• Headed Diversity Group in the City of Center Point
Specializing in… Professional Services, Public Speaking, Customer/Client Services, Department
Coordination and Leadership, Technical Services and Website Advertising and Development,
Research and Analysis, Data Entry and Processing
PROFESSIONAL EXPERIENCE
November 2015-present Teller, Regions Bank
Answer basic customer inquiries regarding products while complying with disclosure requirements,
regulations and consumer privacy policies Identifies customer’s potential product and services
needs and support delivery of appropriate bank services by referring clients to the platform team for
further consultation Balance cash items, teller over/short report, traveler's checks, savings bonds,
etc and adhere to all branch procedural controls Answer incoming telephone calls in a friendly and
professional manner

2. August 2015- November 2015 Auditor, Charter Communications
Conduct field audits of connections; identify and disconnect any unauthorized connections according
to company guidelines/requirements. Maintain system security by auditing locking mechanisms on
associated enclosures and reporting damaged equipment in accordance with local guidelines.
Maintain accurate records including time worked, daily logs, gas sheets, as required; properly record
all required information on data devices and/or work orders, surveys, referrals, etc.
2014- Present Youth Pastor, Eastside Baptist Church
•Hired to coordinate and develop programs to help students in moral and academic growth.
Budgeted entire youth and college age department, which included managing and projecting
expenses for the fiscal year. Created youth program for students, which included biblical
development and academic tutoring. Responsible for interpersonal counseling, which included
spiritual, academic and professional. Brought diversity to church membership and staff. Maintained
and developed church website. Created upward sports program for students in the general
community.
2012-2015 Jewelry Consultant; Guest Services Assistant, Zales
•Worked as Guest Services representative and Jewelry Consultant. Responsible for developing
strong interpersonal relationships with guests that was low pressure but highly informative. Relied
upon to make sales decisions that often involved large sums of money. Served a credit analyst for
those guests seeking financing through company. Acted as intermediary between guests and
vendors. Established long history of clientele. Coordinated shipping out and receiving of products
throughout the country.
2011-2014 Sales Associate, The Shoe Dept.
•Specialized in creating a superior customer service experience for customers. Trained and
oversaw work of new employees. Required minimal problem solving skills. Received most positive
customer service feedback of any sales associate.
2007-2009 Team Trainer, Five Guys Burgers and Fries
•Trained new employees in accordance with company policies. Ensured that current employees
were implementing company and health regulatory standards. Delegated responsibilities for
employees. Provided exceptional customer service to guests and moved hastily in problem solving
maneuvers.

3. EDUCATION & TRAINING
2010-2014 BA in History (Research, Cultural History and Social Relations Focus); Samford
University
2016-Present Dallas Theological Seminary
Skills and Licenses: A+ Technical Training with Technical Endorsement Diploma, Trained in basic
conversational Spanish, Skilled in Website Development, Licensed Minister, Accomplished Public
Speaker.