1. KHUSHNUMA FITTER
362 Flinders Street, Nollamara, Perth, WA 6061 • 0431.819.430 • khushi1986@hotmail.com
Enthusiastic
Dynamic
Highly self motivated professional seeking a position with an organisation in need of a
qualified individual with reputable background and “know-how” in sales and marketing,
communications, events management and human resource
Effective customer service, troubleshooting
Multitasking skills
Focused and results driven individual with demonstrated success in developing and optimising business
efficiency.
Proven track record of consistently combining marketing strategy, management, communications skills with
sound business practices to position employers for long-term growth and profitability.
Reputation as a self-directed professional with excellent persuasive events administration, presentation,
negotiation and sales closing skills.
Proven ability to provide critical support in the development and implementation of HR strategies that achieve
measurable business results.
Strong leadership, customer services and motivational skills; proven ability to quickly build rapport, establish
trust, train and motivate people of all levels to achieve their maximum potential while attaining corporate
objectives.
Possess diversified transferable skills that can be easily applied in various aspects of the business. Articulate
communicator across diverse groups and at all organisational levels.
CORE COMPETENCIES
FOCUS ON RESULT; Effectively identify and resolve problems using creativity and available resources.
Tackle tough problems and follow through to satisfactory conclusion.
TECH SAVVY; Using different forms of technology such as computers, as cash registers, fax/photo
copy machines, using word processing software, operating Microsoft office, sending and receiving e-
mails, creating and modifying spread sheets, Navigating the Internet and operating systems such as
E2(sales) Rest (property management) and Opera (Hospitality).
ADMINISTRATIVE SKILLS; Preparing and recording and proof reading correspondences, invoicing,
presentations, brochures, publications, reports and relevant material, Open and distribute incoming
regular and electronic mail and other material and co-ordinate the flow of information internally and
with others within the organizations, Setting up and uphold manual and automated information filing
systems, Ordering workplace supplies and maintaining records.
COMMUNICATIONS; Motivate team members to achieve goals, resolve interpersonal conflicts, create
positive learning environment. Proven effective written and oral communications including ability to
address large groups. Demonstrated ability to communicate in Hindi, Marathi, English, and French language.
CUSTOMER SERVICE; Extremely sociable and able to put client at ease. Ability to negotiate and
persuade to achieve desired results.
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2. KHUSHNUMA FITTER 0431.819.430 • khushi1986@hotmail.com
PRIORITISE WORKLOAD AND MULTI-TASK; Flexible to changing priorities. Direct in approach to
discovering information. Make objective decisions after analysing data. Consider ramifications of
decisions.
PROFESSIONAL EXPERIENCE
Client Development Manager July 2015 – Current
Chandler Macleod • Perth, Western Australia
― Reporting directly to the GM
― Sector managing current and potential clients of Manufacturing, Aviation, Transport & Logistics, FMCG &
Industrial sectors
― Strategise, develop, launch, manage, and expand marketing plans for multiple clients simultaneously
― Generate clear insights from complex data to inform client decision making
― Cultivate strong relationships with clients
― Manage campaign setup, launch, bids and budgets
― Write reports and present annual reports to the clients
― Propose and implement business growth and process improvements
― Manage and lead projects
― Preparing and submitting Tenders
― Prospect, identify, and develop new client opportunities and expand existing client opportunities
― Create and cultivate a sales pipeline, which includes all solutions areas, equal to ten times established sales
quota
― Build credibility, trust and client perceived value by working with the client in a consultative manner
― Build relationships and identify opportunities at all levels, including the C-level, within the CFO and CIO
organizations. Willing and able to invest time and join and participate in key networking and functional groups
within the market
― Collaborate with Regional/Market leadership to develop and execute winning sales strategies focusing on the
targeted accounts within a territory
― Understand the client’s business strategies and initiatives, and their compelling reasons to act, in order to help our
client understand how our consulting solutions support their business
― Build exceptional relationships with all internal groups (Consulting Leadership, Practice Directors, Fulfillment and
Executive Recruiters) across the organization to ensure seamless selling of our consulting solutions and to
establish clear expectations for resource alignment and support
― Understand, position and sell all of our services and solutions
― Develop and maintain relationships with key centers of influence in the business community
― Maintain a current understanding of competitors’ services and pricing
― Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales,
and follow up activities.
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3. KHUSHNUMA FITTER 0431.819.430 • khushi1986@hotmail.com
Recruitment Lead/Account Manager Sept 2014 – June 2015
Chandler Macleod • Perth, Western Australia
― Account Managing of key accounts
― Managing staff and their rosters
― Leading a team
― Providing Training
― Interview people looking for work, and record relevant personal and work details to match them with appropriate
jobs in Work+
― Receive and record job vacancy information from CMG clients
― Client Liaising, visiting client sites to assess working conditions and discuss consultancy services.
― Organise advertising, phone screen, interviewing and selection processes for recruitment campaigns
― Phone screen & Interview job seekers and prepare shortlists of candidates for floating to prospective employers
― Check references and suitability of applicants before referring to employers
― Prepare resumes and correspondence for suitable applicants to forward to employers
― Observe jobs to obtain information about job requirements
― Conducting safety observations on site
― Prepare job descriptions and COA
― Setting job orders & placements on Work+
― Conducting check starts & candidate care call
― Recording incidents & accident in SIMS
― Providing exceptional customer service to internal & external employees & clients.
Recruitment Consultant Jan 2014 – Aug 2014
Chandler Macleod • Perth, Western Australia
― Interview people looking for work, and record relevant personal and work details to match them with appropriate
jobs in Work+
― Receive and record job vacancy information from CMG clients
― Client Liaising, visiting client sites to assess working conditions and discuss consultancy services.
― Organise advertising, phone screen, interviewing and selection processes for recruitment campaigns
― Phone screen & Interview job seekers and prepare shortlists of candidates for floating to prospective employers
― Check references and suitability of applicants before referring to employers
― Prepare resumes and correspondence for suitable applicants to forward to employers
― Observe jobs to obtain information about job requirements
― Prepare job descriptions and COA
― Setting job orders & placements on Work+
― Conducting check starts & candidate care call
― Recording incidents & accident in SIMS
Sales & Marketing Executive, Property Manager & Business Systems Operator Jan 2011 – Jan 2014
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4. KHUSHNUMA FITTER 0431.819.430 • khushi1986@hotmail.com
LJ Hooker Scarborough • Perth, Western Australia
― Regulate tasks in managing and coordinating marketing, advertising and promotional activities
― Adept in promoting sales of properties through advertisements, open houses, and participation in multiple
listing services
― Determine competitive market price of the property through comparing with similar properties
― Effectively establish and manage marketing budget, including monitoring, reviewing and reporting the entire
marketing activity
― Work directly as a liaison with media and advertising
― Handle tasks in interviewing clients to determine their desired properties, as well as presenting purchase offers to
sellers for consideration
― Knowledgeable in document preparation duties such as representation contracts, purchase agreements, closing
statements, deeds and leases
― Coordinate property closings through overseeing signing of documents and disbursement of funds
― Act as a liaison between buyers and sellers in various negotiations
― Able to manage a portfolio of 100 properties while handling staff training with the system and procedures
― Acting as a personal assistant and business systems operator
― Managing the sales and property management system.
Director
May 2013 – Dec 2014
Absolute Bollywood Events & Wedding Planners • Perth, Western Australia
― Researching markets to identify opportunities for events
― liaising with clients to ascertain their precise event requirements
― producing detailed proposals for events (e.g. timelines, venues, suppliers, legal obligations, staffing and budgets)
― agreeing to and managing a budget
― securing and booking a suitable venue or location
― ensuring insurance, legal, health and safety obligations are adhered to
― coordinating venue management, caterers, stand designers, contractors and equipment hire
― organising facilities for car parking, traffic control, security, first aid, hospitality and the media
― planning room layouts and the entertainment programme
― coordinating staffing requirements and staff briefings
― liaising with marketing and PR colleagues to promote the event;
― liaising with clients and designers to create a brand for the event and organising the production of tickets, posters,
catalogues and sales brochures
― coordinating suppliers, handling client queries and troubleshooting on the day of the event to ensure that all runs
smoothly
― overseeing the dismantling and removal of the event and clearing the venue efficiently
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5. KHUSHNUMA FITTER 0431.819.430 • khushi1986@hotmail.com
― To source funding and sponsorship to support the provision of events
― post-event evaluation.
International Sales and Marketing Executive 2010 – 2012
Airaawat Art Gallery • Perth, Western Australia
― Successfully administered marketing, advertising and promotional activities while determining the demand for Art
in the existing and future market
― Oversaw analysis of customer research, current market conditions and competitor information while establishing
brand building within local and international market
― Performed various duties in monitoring, reviewing and reporting marketing activity and results
― Established productivity in determining and managing budget, as well as working as a liaison with media and
advertising partners
EARLY CAREER:
Professional career includes additional experience as Receptionist trained to be a Duty Manager in 5 star hotel, Office
Staff and Attendant. Gained valuable experiences and enhanced expertise in: customer service, handling calls, filing,
data entry, typing, sales, banking, money handling, and auditing.
OTHER EXPERIENCES
MARF & ASSOCIATES • Perth, Western Australia
Data Entry Personnel 2011
DUXTON HOTEL • Perth, Western Australia
Hotel Receptionist
2009 – 2010
F&B Staff 2008
– 2009
PERNICKETY RECRUITMENT • Perth, Western Australia
Food & Beverage Attendant 2006
– 2008
NOVOTEL LANGLEY • Perth, Western Australia
Banquet Attendant 2006 – 2008
PENICKRITY RECRUITMENT AGENCY • Perth, Western Australia
F&B Casual 2007
TAJ MAHAL PALACE AND TOWERS • India
Industrial Trainee 2005
EDUCATION AND TRAINING
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6. KHUSHNUMA FITTER 0431.819.430 • khushi1986@hotmail.com
Real Estate Sales Representatives Registration Course • REIWA
2011
M.B.A., Marketing and Hospitality • Edith Cowan University, Perth
2009
B.A., Hospitality and Marketing Management • Edith Cowan University, Perth
2008
Diploma in Hospitality Management • Kohinoor IMI, India
2005
Year 11 and Year 12 • Ramnivas Ruia College, India
2004
High School Diploma • J.B. Vachha High School, India
2002
AFFILIATIONS AND MEMBERSHIPS
Alliance Francois Hospitality French 2004
Member of the Golden Key Honor Society 2008
Ex Vice President of Indian Students Association at ECU 2008
Committee Member of Zoroastrian Association of WA 2011 – 2014
REIWA Member 2011 – 2014
HOBBIES & INTEREST
Dancing
Reading
Listening to Music
Socialising & Networking
Travelling
Working with under privileged
Learning new things
Meditating
REFEREES
Maree Morrison
Former Team Leader
Chandler Macleod
Phone: 08.9228.5700
Jeff Stephenson
Former Business Owner
LJ Hooker Scarborough
Phone: 0418.955.831
Donna Stephenson
Former Manager
LJ Hooker Scarborough
Phone: 0417.958.812
Kylee Brockwell
Former Manager
LJ Hooker Scarborough
Phone: 0412.729.518
Page 6 of 6
7. KHUSHNUMA FITTER 0431.819.430 • khushi1986@hotmail.com
Real Estate Sales Representatives Registration Course • REIWA
2011
M.B.A., Marketing and Hospitality • Edith Cowan University, Perth
2009
B.A., Hospitality and Marketing Management • Edith Cowan University, Perth
2008
Diploma in Hospitality Management • Kohinoor IMI, India
2005
Year 11 and Year 12 • Ramnivas Ruia College, India
2004
High School Diploma • J.B. Vachha High School, India
2002
AFFILIATIONS AND MEMBERSHIPS
Alliance Francois Hospitality French 2004
Member of the Golden Key Honor Society 2008
Ex Vice President of Indian Students Association at ECU 2008
Committee Member of Zoroastrian Association of WA 2011 – 2014
REIWA Member 2011 – 2014
HOBBIES & INTEREST
Dancing
Reading
Listening to Music
Socialising & Networking
Travelling
Working with under privileged
Learning new things
Meditating
REFEREES
Maree Morrison
Former Team Leader
Chandler Macleod
Phone: 08.9228.5700
Jeff Stephenson
Former Business Owner
LJ Hooker Scarborough
Phone: 0418.955.831
Donna Stephenson
Former Manager
LJ Hooker Scarborough
Phone: 0417.958.812
Kylee Brockwell
Former Manager
LJ Hooker Scarborough
Phone: 0412.729.518
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