This document discusses phishing, which is a form of online identity theft that aims to steal users' sensitive information such as credit card numbers, usernames, and passwords. It does this through fraudulent emails or websites that appear legitimate but are designed to trick users into entering private details. The document provides examples of common phishing techniques and scams targeting financial institutions. It advises users not to click links or open attachments in suspicious emails and to be wary of unsolicited requests for personal information online.