This document provides an overview of key concepts in electronic commerce including definitions, terms, models, and benefits and limitations. It defines business-to-business, business-to-consumer, and business-to-employee electronic commerce. It also discusses electronic commerce terms like pure vs partial electronic commerce and internet vs non-internet commerce. The document outlines various electronic commerce business models and discusses electronic markets and interorganizational information systems. It covers the driving forces behind electronic commerce and benefits to organizations and consumers. The summary concludes with limitations of electronic commerce including technical and non-technical challenges.

1. Overview of Electronic Commerce

6. Figure 1-1 The Dimensions of Electronic Commerce Source : Choi et al. (1997), p. 18.

9. Business Models (cont.) Orbis Corporation

12. Figure 1-2 Transactions in Electronic Markets

15. Figure 1-3 A Framework for Electronic Commerce

22. Organizational Responses Framework for Organizational and Societal Impacts of Information Technology Management and Business Process Organization Structure and the Corporate Culture Individual and Roles Information Technology The Organization’s Strategy External Environment, Social, Economic, Political, etc

40. Figure 1-7 Putting It All Together Prentice Hall, 2002

43. Figure 1-8 Plan of the Book Prentice Hall, 2002