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Organisations in the age of algorithms

Towards a new Operating System for Organisations
State of the Net, Milan, October 2015
POST*SHIFTLee Bryant
This is an exciting time for
organisational development,
especially at the intersection
between new ways of working

and emerging technologies
the world is changing faster than our organisations
can we build long-lived institutions for the C21st ?
management is based on some very old assumptions
conventional org structures are no longer fit for purpose
conventional org structures are no longer fit for purpose
conventional org structures are no longer fit for purpose
conventional org structures are no longer fit for purpose
Current structures are not

sentient, nor capable of change
most firms lack the imagination to organise in new ways
most firms lack the imagination to organise in new ways
social tools help, but cannot change the org on their own
Morning Star: efficient peer-to-peer self-management
Valve: employees flock towards work that matters
Valve: employees flock towards work that matters
Valve: employees flock towards work that matters
Now, however, the game is
changing in dramatic ways
What are products?
Products as Platforms
Data+Services+Experience > Hardware
Internet culture inside and outside
FrameworkGrafting new data skills onto old systems is not enough
command & control versus software and algorithms
Towards the

post-human organisation?
extreme vision: entirely algorithmic DAOs
nice vision: the help-bots are coming !
in manufacturing, we have lived with robots for years
but we are seeing humans returning to robot factories
but we are seeing humans returning to robot factories
“We cannot simply depend on the
machines that only repeat the same
task over and over again,” Kawai said.
“To be the master of the machine, you
have to have the knowledge and the
skills to teach the machine.”
augmented human intelligence vs. artificial intelligence
"the best chess player on the planet
today is not a computer. Nor is it a
human. The best chess player is a
team of humans using computers."
augmented human intelligence vs. artificial intelligence
but what to do with a generation of middle managers?
shared activity streams for smart machines & humans
we need to socialise and collectively interpret data flows
We need a new
operating system for the
modern organisation
Frameworksoftware went from vertical integration to layers, services
we need the organisation to evolve in a similar way
we need the organisation to evolve in a similar way
org systems need to be evolutionary… alive… sentient…
Frameworkshared data platforms are a key capability for the OS
Structure
•	Decentralised
	•	Resilient
	•	Adaptive & Emergent
	•	Networked
	•	Service-oriented
Culture
	•	Open
	•	Customer-centric
	•	Innovative
	•	Experience-led
	•	Passion & purpose
Practice
	•	Agile & Iterative
	•	Data-driven
	•	Collaborative
	•	Task-focused
	•	Podular
we need self-aware, adaptive, learning organisations
Where to begin for an
existing organisation?
start by defining key capabilities and health measures
use internal social data to track ‘real-time’ change
ask your ‘human sensor networks’ to determine success
FrameworkThe Quantified Org: always be changing
always be capturing employee ideas, problems, needs
we need a new form of leadership, not management
My Point of View:


Connectivity is our
new superpower.


A modern, algorithmic
organisational OS can
help us use it better.
thank you for listening :)
{ }Please continue the
conversation with us:
• @leebryant / @postshift
• lee@postshift.com
• www.postshift.com
POST*SHIFT
Image credits and references
https://flic.kr/p/foH23g
https://flic.kr/p/6ukbKf
https://flic.kr/p/oxdMeZ
http://www.socialenterprise.it/en/
https://www.flickr.com/photos/davegray/6865783407/
https://www.flickr.com/photos/davegray/8614115016/
https://www.flickr.com/photos/28042570@N08/7096957269
https://www.flickr.com/photos/60576698@N00/159422716
http://www.morningstarco.com/
http://www.nytimes.com/2014/02/21/business/satya-nadella-chief-of-microsoft-on-his-new-role.html?_r=0
http://www.vanityfair.com/news/business/2012/08/microsoft-lost-mojo-steve-ballmer
https://www.flickr.com/photos/mattpaish/8110496706/
https://www.flickr.com/photos/pestoverde/8763130149/
https://developmentofwindows.files.wordpress.com/2014/09/windows3.jpg
http://www.irishexaminer.com/media/images/m/MartinWinterkornVolkswagenCEO_large.jpg
http://www.innosight.com/innovation-resources/strategy-innovation/upload/creative-destruction-whips-through-
corporate-america_final2015.pdf
http://startupmanagement.org/wp-content/uploads/2015/02/Screen-Shot-2015-02-04-at-2.33.16-PM.png
http://www.cio.com.au/article/584857/big-data-projects-gaining-steam-due-cio/
http://www.decisyon.com/platform
http://www.engadget.com/2015/10/04/daimler-self-driving-truck-test/
https://www.flickr.com/photos/kheelcenter/5279194177/sizes/l/
https://medium.com/swlh/how-slackbot-forced-us-to-workout-7b4741a2de73
http://www.bloomberg.com/news/articles/2014-04-06/humans-replacing-robots-herald-toyota-s-vision-of-future
https://www.flickr.com/photos/capitano_teo/397060137/
https://www.flickr.com/photos/peasap/655111542/sizes/l/
https://www.flickr.com/photos/81133120@N06/14911009117
https://www.flickr.com/photos/tinkerszone/3948664111/
https://www.flickr.com/photos/cambodia4kidsorg/3575872381
https://www.flickr.com/photos/decaseconds/8696247987/

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