Digital transformation requires

better organisational structures
POST*SHIFT
@leebryant / lee@postshift.com / #SBF14 / Milan
first: why do firms exist?
first: why do firms exist?
bureaucracy is no longer a defensible position
platforms, ecosystems, relationships are the new power
culture of work is changing, productivity now ‘quantum’
we are making progress with digital transformation
but internal structure remains a barrier for large firms
who cares about old firms; we’re all startups now, right?
the next wave is all about software + hardware + data
10
combinatorial innovation demands real org change
10
combinatorial innovation demands real org change
social technology enables
new ways of working …
but it is only an enabler
which comes first: new tech or new ways of working?
Social on the outside, Taylorist on the inside won’t work
Social on the outside, Taylorist on the inside won’t work
we need to recognise the reality of how work gets done
we need to recognise the reality of how work gets done
we need to recognise the reality of how work gets done
hierarchy is only one dimension of organisational structure
we have many new models that emphasise autonomy
Dual organisation Holacracy
Connected
company
New ad hoc
models and
combinations
Cell design
we have many new models that emphasise autonomy
Dual organisation Holacracy
Connected
company
New ad hoc
models and
combinations
Cell designCell design
evolution not revolution: old and new forms can co-exist
Structure
!
•	Decentralised
	•	Resilient
	•	Adaptive & Emergent
	•	Networked
	•	Service-oriented
Culture
!
	•	Open
	•	Customer-centric
	•	Innovative
	•	Experience-led
	•	Passion & purpose
Practice
!
	•	Agile & Iterative
	•	Data-driven
	•	Collaborative
	•	Task-focused
	•	Podular
© Postshift LLP, 2014
target organisational capabilities of a social business
it has never been easier to
grow your own organisational
structure and practice
but where to begin?
find and support islands of good networked practice
then identify areas of the biz that need agility / networks
Services GOV.UK performance Transactions Explorer
Performance ALPHA
GOV.UK overview Departments and policy
GOV.UK performance
Departments and policy
Web traffic
Departments and policy content had 1.46
million visitors last week, a decrease of 2%
from the week before
Weekly unique visitors
Unique visitors per week to departments and policy
and create protected spaces for new ways of working
also: give leaders confidence that this works for them
first step: a strategic framework for social business
*-term

/ level
Short- Medium- Long-
Macro
Connect the org better
Collaborative change
Generate market pull
Introduce agile teams
New org models
Outside-in biz models
Meso
Create social surround
for key processes
Enhance and review
major processes
Move to real-time
data-driven operations
Micro
Identify use cases
Find change enablers
New ways of working
Introduce agile teams
Networked operations
autonomous working
SOCIAL
TECHNOLOGY
ORGANISATION
DESIGN
FUTURE
OF WORK
‣ Social Business strategy
‣ E2.0 / SocBiz platforms
‣ Use cases / process surrounds
‣ Adoption & awareness
‣ Agile / podular teams
‣ Networks and communities
‣ Open / data-driven working
‣ Customer / market pull
‣ New roles and tasking
‣ Network-centric leadership
‣ Business model innovation
‣ New business structures
then go from tech to org reform & the new world of work
thank you for listening :)
thank you for listening :)
{ }Please continue the
conversation with us:
• @leebryant / @postshift
• lee@postshift.com
• www.postshift.com
POST*SHIFT
Image credits and references
http://www.thepoke.co.uk/2013/09/25/contest-over-here-is-worlds-coolest-duck/njmlc4n/
http://www.flickr.com/photos/tinkerszone/3948664111
http://i.imgur.com/Qr3xx.jpg
http://www.flickr.com/photos/the-wanderers-eye/4494147652/
http://www.flickr.com/photos/kheelcenter/5279194177/
http://www.flickr.com/photos/featheredtar/2305070061/
http://www.flickr.com/photos/nicholas_t/3602389004
https://www.flickr.com/photos/christianhaugen/3527748298/
http://image-store.slidesharecdn.com/a606a81e-9bd4-11e3-8016-22000a9aa8cc-large.png
https://www.flickr.com/photos/sneakerdog/315377551/
https://www.flickr.com/photos/ideowl/4529488634/
https://www.flickr.com/photos/jurvetson/6219463656/
http://www.kotterinternational.com
https://www.flickr.com/photos/davegray
!
Dual Organisation: http://hbr.org/2012/11/accelerate/ar/1
Holacracy: http://holacracy.org/how-it-works & http://integralleadershipreview.com/5328-feature-article-
organization-at-the-leading-edge-introducing-holacracy-evolving-organization/
Connected Company: http://connectedco.com/about/
Organise for complexity: http://www.betacodex.org/node/1316
!
http://www.mckinsey.com/insights/business_technology/The_digital_tipping_point_McKinsey_Global_Survey_results?
cid=DigitalEdge-eml-alt-mip-mck-oth-1406

Digital transformation requires better organisational structures

  • 1.
    Digital transformation requires
 betterorganisational structures POST*SHIFT @leebryant / lee@postshift.com / #SBF14 / Milan
  • 2.
    first: why dofirms exist?
  • 3.
    first: why dofirms exist?
  • 4.
    bureaucracy is nolonger a defensible position
  • 5.
  • 6.
    culture of workis changing, productivity now ‘quantum’
  • 7.
    we are makingprogress with digital transformation
  • 8.
    but internal structureremains a barrier for large firms
  • 9.
    who cares aboutold firms; we’re all startups now, right?
  • 10.
    the next waveis all about software + hardware + data
  • 11.
  • 12.
  • 13.
    social technology enables newways of working … but it is only an enabler
  • 14.
    which comes first:new tech or new ways of working?
  • 15.
    Social on theoutside, Taylorist on the inside won’t work
  • 16.
    Social on theoutside, Taylorist on the inside won’t work
  • 17.
    we need torecognise the reality of how work gets done
  • 18.
    we need torecognise the reality of how work gets done
  • 19.
    we need torecognise the reality of how work gets done
  • 20.
    hierarchy is onlyone dimension of organisational structure
  • 21.
    we have manynew models that emphasise autonomy Dual organisation Holacracy Connected company New ad hoc models and combinations Cell design
  • 22.
    we have manynew models that emphasise autonomy Dual organisation Holacracy Connected company New ad hoc models and combinations Cell designCell design
  • 23.
    evolution not revolution:old and new forms can co-exist
  • 24.
    Structure ! • Decentralised • Resilient • Adaptive & Emergent • Networked • Service-oriented Culture ! • Open • Customer-centric • Innovative • Experience-led • Passion& purpose Practice ! • Agile & Iterative • Data-driven • Collaborative • Task-focused • Podular © Postshift LLP, 2014 target organisational capabilities of a social business
  • 25.
    it has neverbeen easier to grow your own organisational structure and practice
  • 26.
  • 27.
    find and supportislands of good networked practice
  • 28.
    then identify areasof the biz that need agility / networks
  • 29.
    Services GOV.UK performanceTransactions Explorer Performance ALPHA GOV.UK overview Departments and policy GOV.UK performance Departments and policy Web traffic Departments and policy content had 1.46 million visitors last week, a decrease of 2% from the week before Weekly unique visitors Unique visitors per week to departments and policy and create protected spaces for new ways of working
  • 30.
    also: give leadersconfidence that this works for them
  • 31.
    first step: astrategic framework for social business *-term
 / level Short- Medium- Long- Macro Connect the org better Collaborative change Generate market pull Introduce agile teams New org models Outside-in biz models Meso Create social surround for key processes Enhance and review major processes Move to real-time data-driven operations Micro Identify use cases Find change enablers New ways of working Introduce agile teams Networked operations autonomous working
  • 32.
    SOCIAL TECHNOLOGY ORGANISATION DESIGN FUTURE OF WORK ‣ SocialBusiness strategy ‣ E2.0 / SocBiz platforms ‣ Use cases / process surrounds ‣ Adoption & awareness ‣ Agile / podular teams ‣ Networks and communities ‣ Open / data-driven working ‣ Customer / market pull ‣ New roles and tasking ‣ Network-centric leadership ‣ Business model innovation ‣ New business structures then go from tech to org reform & the new world of work
  • 33.
    thank you forlistening :)
  • 34.
    thank you forlistening :) { }Please continue the conversation with us: • @leebryant / @postshift • lee@postshift.com • www.postshift.com POST*SHIFT
  • 35.
    Image credits andreferences http://www.thepoke.co.uk/2013/09/25/contest-over-here-is-worlds-coolest-duck/njmlc4n/ http://www.flickr.com/photos/tinkerszone/3948664111 http://i.imgur.com/Qr3xx.jpg http://www.flickr.com/photos/the-wanderers-eye/4494147652/ http://www.flickr.com/photos/kheelcenter/5279194177/ http://www.flickr.com/photos/featheredtar/2305070061/ http://www.flickr.com/photos/nicholas_t/3602389004 https://www.flickr.com/photos/christianhaugen/3527748298/ http://image-store.slidesharecdn.com/a606a81e-9bd4-11e3-8016-22000a9aa8cc-large.png https://www.flickr.com/photos/sneakerdog/315377551/ https://www.flickr.com/photos/ideowl/4529488634/ https://www.flickr.com/photos/jurvetson/6219463656/ http://www.kotterinternational.com https://www.flickr.com/photos/davegray ! Dual Organisation: http://hbr.org/2012/11/accelerate/ar/1 Holacracy: http://holacracy.org/how-it-works & http://integralleadershipreview.com/5328-feature-article- organization-at-the-leading-edge-introducing-holacracy-evolving-organization/ Connected Company: http://connectedco.com/about/ Organise for complexity: http://www.betacodex.org/node/1316 ! http://www.mckinsey.com/insights/business_technology/The_digital_tipping_point_McKinsey_Global_Survey_results? cid=DigitalEdge-eml-alt-mip-mck-oth-1406