Today's fastest-growing, most profoundly impactful companies are using a completely different operating model. We refer to this model as The Responsive Operating System, and we think it'll change the world.
THE RESPONSIVE OPERATING SYSTEM VISIONARY
A new value set. VS. COMMERCIAL LEAN EMERGENT VS. LARGE VS. CONTROLLED OPEN VS. CLOSED Expressed across multiple dimensions of an organization. PURPOSE LEARNING VS. SUSTAINING PROCESS PEOPLE PRODUCT PLATFORM
VISIONARY vs. COMMERCIAL ! !
Responsive companies approach their work with a long-term, ambitious view to everything from employee experience, to market position, to impact.
LEAN vs. LARGE ! !
Responsive companies have a bias toward simplicity and leanness, in service of speed, understanding, and resourcefulness.
LEARNING vs. SUSTAINING ! !
Responsive companies focus on learning and improvement as their primary driver in operations and innovation, as opposed to preserving/protecting status quo.
EMERGENT vs. CONTROLLED ! !
Responsive companies accept the idea that things should be ﬂuid, – that they should serve the business based on circumstance, and that what works will shape/reveal itself.
OPEN vs. CLOSED ! !
Responsive companies favor highly networked conﬁguration resulting in increased transparency and information ﬂow, for both internal and external audiences, partners, and communities.