Hello, This Presentation consists of Organisation change, Change agents and Quality of Work life. Pls. make use of it and pls. do comment on the work. Regards, V.

1. ORGANISATIONAL CHANGE ,CHANGE AGENTS&QUALITY OF WORK LIFE (QWL)

2. WHAT IS AN ORGANISATION? Group of people intentionally organised to accomplish an overall, common set of goals. An organized structure for arranging and classifying. Creating an arrangement of positions and responsibilities through and by means of which an enterprise can carry out its work.

3. What is change? “Change alone is unchanging” –Heraclitus (535 B.C – 475 B.C.) Change is the law of nature. Change is inevitable. Man has to mould himself to meet new demand and face new situations. It is necessary for organisations for their survival and growth.

4. What is “Organisational change”? The systematic management of new business model integration into an organisation and the ability to adapt this change into the organisation so that the transformation enhances the organisational relationships with all its constituents. Organisational change is an ongoing process in order to bring the organisational systems and process in line with factors prevailing in the external and internal environment of the organisation. It is important to usher in long-term success in an organisation.

5. What is “organisational change”? Organizational change is imperative to increase the knowledgebase of an organization. It facilitates the overhauling of organizational systems and processes. In order to survive, it is imperative for the organization to anticipate any change in the environment and proactively work towards eliminating the effect of the same.

6. Some common examples of organisational change: Change in mission statement. Restructuring operations with the use of new technology. Mergers and major colloborations. Rightsizing the organisation. Total Quality Management (TQM) Business Process Reengineering. (BPR) Implementing Enterprise Resource Planning program (ERP)

7. ORGANISATIONAL CHANGE - MODEL

8. What Provokes "Organizational Change"? Change should not be done for the sake of change – it’s a strategy to accomplish some overall goal. Change is provoked by some major outside driving force. E.g., substantial cuts in funding, address major new markets/clients need for dramatic increase in productivity/ services. Transition to a new chief executive can also provoke changes when his/her new and unique personality pervades the entire organisation.

9. ORGANISATIONAL CHANGE - MODEL

10. ORGANISATIONAL CHANGE - MODEL

12. Change is usually best carried out as a team-wide effort.

13. Communications about the change should be frequent and with the all organisation members.

14. Areas of change by change agents: Change agent may be an outsider or inside the organisation. Change agents can change the following four categories: I. Changing Structure 2. Changing Technology 3. Changing the physical setting 4. Changing people.

18. CHANGE AGENTS

21. LEWIN’S CHANGE THEORY UNFREEZE CHANGE REFREEZE Educate Inform Consult Plan Organise Set performance indicators Monitor and evaluate performance Establish systems to make it happen Coach & Train Lead Manage Help and guidance Regular feedback

23. QUALITY OF WORK LIFE QWL can be defined as “The quality of relationship between Employees and the total working environment.” It is a process by which an organisation responds to employee needs for developing mechanisms to allow them to share fully in making Decisions that designs their lives at work. The QWL appraoach considers human as an ‘asset’ rather than a ‘cost’.

24. Factors affecting Quality of work life: Career and job satisfaction. Working conditions. General well being Work life balance Stress at work Control at work Attitude Opportunities

25. QWL

26. Questions / Suggestions:

27. Presented by: Vijayanarayanan.A.G. II M.Com