This document discusses the importance of listening skills. It defines listening as the ability to accurately receive and interpret messages. There are three basic steps to real listening: hearing what is said, understanding it, and judging if it makes sense. Different types of listening include casual, focused, intensive, and extensive. The document provides tips for being a good listener such as giving full attention, letting the speaker finish before responding, listening for main ideas, asking questions, and giving feedback. It also discusses how to teach listening skills, such as recognizing the effort required, actively interpreting what is heard, employing strategies to identify sounds and meanings, and providing authentic practice opportunities.