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Muhammad Abdullah
• To define office etiquette and stress the
importance of creating a work
environment conducive to positive
interaction among employees
• To identify behaviors
considered important for
maintaining workplace
etiquette
Etiquette is about governing socially
acceptable behavior
In a professional sense, this includes
behavior towards clients and colleagues
which is in their best interest.
Discuss Etiquette & Manners
UNDERSTAND THE POINT OF OFFICE ETIQUETTE
"office etiquette" may call up as formality, it is in
actual fact very simple.
1
2
3
Time Management is Self
Management
Who is a security Guard?
DRESS APPROPRIATELY
Good personality is
the base of professionalism
STAY AWAY FROM GOSSIP4
ASK BEFORE BORROWING5
6 BE COURTEOUS: SAY PLEASE, THANK
YOU, YOU’RE WELCOME, I’M SORRY
REFRAIN FROM BEING LOUD7
8 BE SENSITIVE TO OTHERS’ PRIVACY &
DON’T CONSISTENTLY INTERRUPT PEOPLE
Employees are bothered by co-workers who:
• Have poor personalhygiene
• Trash or belongings in other people’s
workspace or dirty/ irregular common workplace
• Gossips OR Frequently complaining
• Drop in on you while working and don’t ask if its
okay to interrupt
• Borrow things but forget to return them
• Have outbursts ofanger/yell/curse
• Speak too loudly on the telephone
• Chewing/ eating or trash habit of colleagues
“Don’t reserve your best behavior for
special occasions. You can’t have two
sets of manners, two social codes – one
for those you admire and want to
impress, another for those whom you
consider unimportant. You must be the
same to all people.”
~Lillian Eichler Watson
Remember…!!!
Myth as I can perform
• More productive and true professional relationships
• Teamwork (Synergy effect: whole is greater then
their individual sum)
• Effective in problems/ confrontations solving
(Win-Win situation among all)
How Etiquette will breed organization?
• You can win loyalty
and satisfaction of
your customers
(Internal/ external)
• Develop professionalism in ourselves
• Mutual feelings of respect and care with co-
workers
• Ensures that you don’t become notorious
or unfavorable
• Modifies distracting behaviors and
develops admired conduct in you.
• Enables you to be confident in a variety of
settings with a variety of people
• Increase in the chances of better reviews,
appraisals, promotions and growth
How Etiquette will grow us?
Office etiquette

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Office etiquette

  • 2. • To define office etiquette and stress the importance of creating a work environment conducive to positive interaction among employees • To identify behaviors considered important for maintaining workplace etiquette
  • 3. Etiquette is about governing socially acceptable behavior In a professional sense, this includes behavior towards clients and colleagues which is in their best interest. Discuss Etiquette & Manners
  • 4.
  • 5. UNDERSTAND THE POINT OF OFFICE ETIQUETTE "office etiquette" may call up as formality, it is in actual fact very simple. 1 2 3 Time Management is Self Management Who is a security Guard? DRESS APPROPRIATELY Good personality is the base of professionalism
  • 6. STAY AWAY FROM GOSSIP4 ASK BEFORE BORROWING5 6 BE COURTEOUS: SAY PLEASE, THANK YOU, YOU’RE WELCOME, I’M SORRY REFRAIN FROM BEING LOUD7 8 BE SENSITIVE TO OTHERS’ PRIVACY & DON’T CONSISTENTLY INTERRUPT PEOPLE
  • 7. Employees are bothered by co-workers who: • Have poor personalhygiene • Trash or belongings in other people’s workspace or dirty/ irregular common workplace • Gossips OR Frequently complaining • Drop in on you while working and don’t ask if its okay to interrupt • Borrow things but forget to return them • Have outbursts ofanger/yell/curse • Speak too loudly on the telephone • Chewing/ eating or trash habit of colleagues
  • 8. “Don’t reserve your best behavior for special occasions. You can’t have two sets of manners, two social codes – one for those you admire and want to impress, another for those whom you consider unimportant. You must be the same to all people.” ~Lillian Eichler Watson Remember…!!! Myth as I can perform
  • 9. • More productive and true professional relationships • Teamwork (Synergy effect: whole is greater then their individual sum) • Effective in problems/ confrontations solving (Win-Win situation among all) How Etiquette will breed organization? • You can win loyalty and satisfaction of your customers (Internal/ external)
  • 10. • Develop professionalism in ourselves • Mutual feelings of respect and care with co- workers • Ensures that you don’t become notorious or unfavorable • Modifies distracting behaviors and develops admired conduct in you. • Enables you to be confident in a variety of settings with a variety of people • Increase in the chances of better reviews, appraisals, promotions and growth How Etiquette will grow us?