This document discusses professional grooming and etiquette. It defines professional grooming as the way one presents themselves physically, including hygiene, dress, body language and more, which creates a first impression. Proper grooming provides benefits like confidence and positive attention. The document also defines etiquette as rules for conduct in society and explains the need for etiquette in professional and social settings. It outlines different types of etiquette including social, business, and workplace etiquette. Specific etiquette topics covered include introductions, meetings, social media use, and more. The document provides references for further information.