Microsoft Office 365Is the cloud right for my company?May 5th, 2011
May 5th, 2011Office 3652
May 5th, 2011Office 3653IntroductionWhy Office 365?Subscription FeaturesImplementationSupport and HelpdeskAgenda
May 5th, 2011Office 365 - Introduction4IntroductionEvolution of the Cloud
May 5th, 2011Office 365 - Introduction5IntroductionEvolution of Microsoft Cloudhttp://blogs.msdn.com/b/mssmallbiz/archive/2010/08/23/microsoft-cloud-computing-amp-cloud-services-so-much-more-than-just-bpos.aspx
May 5th, 2011Office 365 - Introduction6IntroductionOffice 365Spam & Antivirus ProtectionDocuments & CollaborationE-mail & CalendarReal-time Communication & Online MeetingsClient Tools
May 5th, 2011Office 365 - Introduction7IntroductionOffice 365BPOS Microsoft Business Productivity Online ServicesAvailablesince 2009SharePoint Online, Exchange Online, Office Live Meeting, OCSOffice 365 replaces BPOSAllexisting BPOS users willbemigratedto Office 365
May 5th, 2011Office 365 - Introduction8IntroductionOffice 365
May 5th, 2011Office 3659IntroductionWhy Office 365?Subscription FeaturesImplementationSupport and HelpdeskAgenda
Why Office 365?Should I move to the cloud?Costsaver License cost VS subscriptioncost (pay as you go) ALWAYS lessexpensivethan on premise or partner hostingIf you take all the costs into account; IT staff, electricity, …No outdated hardware & softwareYoualways benefit of the newestversionYoudon’t have toworryabout server upgrades“Quick & Easy” Configure servers on-premise = several days/weeksSubscribefor Office 365 = 1 day19 May, 2011Office 365 – Why Office 36510
Why Office 365?Whymovingto the cloudWhatabout Connectivity?Fastandreliable internet connection in the office is crucial Upload speed shouldbe 2MB or more (depending on number of users)Ifyou store large files in SharePointUse Office 2010 (onlysends changes)Invest in high-speed internet (+4MB upload speed)19 May, 2011Office 365 – Why Office 36511
Why Office 365?Pros andCons19 May, 2011Office 365 – WhyOffice 36512Orbit One says:Office 365 is great but you do not always need to use all the components. You can mix and match to get the best solution for your company. Example: Use Office 365 for Exchange only, host your  SharePoint extranet at a partner and keep Lync on-premises.
Why Office 365?Office 365 vs. Partner Hosting vs. On-Premises19 May, 2011Title13
Why Office 365?ConclusionPerfect solution for both small and medium Enterprises
Quick & Easy touseandconfigure
What you see is what you get, almost no customizations possible
Mix and match is key if you have special requirementsOffice 365 = Grown up BPOS thatcancompetewith Google (Gmail, Google Docs, …)19 May, 2011Office 365 – Why Office 36514
May 5th, 2011Office 36515IntroductionWhy Office 365?Subscription FeaturesImplementationSupport and HelpdeskAgenda
May 5th, 2011Office 365 – Subscription16SubscriptionSubscription Types - Overview€22,75*€14,25*€9*free€5,25*Prices per user per month in Europe, subject to change
May 5th, 2011Office 365 – Subscription17SubscriptionOffice 365 For Small BusinessPlan 1, Plan 2 (P1, P2)Pricing: Starting at €5,25 / month* Limited Features: E-mail andCalendarOffice Web Apps Public Websites & Team Site (Limited SharePoint Functionality)Lync Chat & Meetings Maximum 50 users!DuringBeta25 x P1 subscriptions* in Europe, subject tochange
SubscriptionOffice 365 For Small BusinessMay 5th, 2011Office 365 – Subscription18* in Europe, subject tochange
May 5th, 2011Office 365 – Subscription19SubscriptionOffice 365 For EducationPlanned Benefits An online learning environment that uses social-networking to enhance collaboration—all within the familiarity of a classroom environment with extensible boundaries Large 25 GB mailboxes and the ability to send attachments up to 25 MB Virtually anywhere-access to email, important documents, contacts, and calendar on nearly any device, including PC, Mac, Windows Phone, iPhone, Android, and BlackBerry Works with the programs students know and use most—Microsoft Outlook®, Word, Excel®, PowerPoint®, and OneNote® Student access to Office Web Apps for viewing, sharing and light editing of documents Team sites to share, manage and search for information and resources Industry-leading, always-up-to-date anti-virus and anti-spam solutionsReplacement for Live@EDU
May 5th, 2011Office 365 – Subscription20SubscriptionOffice 365 For EducationLive@EDU / Office 365 for EDUAllows Schools & Educational institutions to offer their students, alumni & student parents free e-mail and collaboration toolsWhy does Microsoft offer this for free?To familiarize students with the use of Microsoft collaboration products, making it a logical choise when they start a professional career
SubscriptionOffice 365 For EnterpriseE1, E2, E3, E4 Full Office 365 Experience Pricing: €9 - €25,50 / user / monthK1, K2 (Kiosk) “Kiosk workers” without fixed computerExchange & SharePoint Pricing: starting at €3,57 / user / monthIdealfor people whoworktemporary (students/interims/…) or don’tusetheir computer everydayDuringBeta 25 x E3 + 25 x K2May 5th, 2011Office 365 – Subscription21
SubscriptionOffice 365 For Enterprise - KioskMay 5th, 2011Office 365 – Subscription22* in Europe, subject tochange
SubscriptionOffice 365 For Enterprise – E1,E2,E3,E4May 5th, 2011Office 365 – Subscription23** Extra volume: $2,50/GB/month,    Total maximum of 100 GB / site collection* in Europe, subject tochange
May 5th, 2011Office 365 – Subscription24*Orbit One says:For most companies, E1 is the right choice. If you don’t have Office 2010 licenses already or if you need SharePoint with enterprise features, go for E3* Telephony is notyetavailable(2012)
SubscriptionRemarksMinimum number of seats? BPOS = 5 seats Office 365 = 1 seat ! (forallsubscription types)Minimum period? Minimum of 1 yearDecreasing # of licenses/ stopping subscriptionsnotveryflexiblehttp://community.office365.com/en-us/f/149/t/2765.aspxMay 5th, 2011Office 365 – Subscription25
May 5th, 2011Office 36526IntroductionWhy Office 365?Subscription FeaturesImplementationSupport and HelpdeskAgenda
FeaturesBPOS vs. Office 365May 5th, 2011Office 365 – Features27* Notavailable in 2011
FeaturesOffice 365 - GeneralMicrosoft Exchange Online Exchange 2010, OWA, Lync integrationMicrosoft SharePoint Online Features depending on subscription typeMicrosoft Lync Online IM, Lync-to-Lync calls, Lync MeetingsMicrosoft Office Professional Plus  Subscription E3 or E4Office Web Apps Limited version of Office, online collaborationMay 5th, 2011Office 365 – Features28
FeaturesOffice 365 – SharePoint Office Web AppsOffice Web AppsFrom browser, no install needed Most browsers supportedLimited version of Office Word, Excel, PowerPoint, OneNoteOnline collaboration2 options/versions: View: document viewer only, no editing possible Edit: edit documents in your browserReplacement for Office in future?May 5th, 2011Office 365 – Features29Orbit One says:Office web apps is a fantastic product to view Office documents on any device (phones, tablets, computers without Office) – but editing documents is still limited.
FeaturesOffice 365 – BetaOffice 365 currently in BetaFree subscriptionfor Enterprise or SMB 25 E3 + 25 K1 (Enterprises) or 25 P1 (SMB)until end of October 2011AfterBeta?Youwillbenotifiedwhetheryou want toextendyoursubscriptionTake a paidsubscriptionStop Beta / ServiceSLA is notofferedduring the BetaperiodMay 5th, 2011Office 365 – Features30
FeaturesOffice 365 - LimitationsLync OnlineEnterprise Voice (call non-Lyncphonesand mobiles)Notyet, first in USA, Belgium: ? In beginningonlydial-out, no dial-inOnlyPC-to-PC No replacementforPBX yet Response groupsnotavailable in first releaseMay 5th, 2011Office 365 – Features31Orbit One says:If you want to use Lync as a full PBX replacement today, go to partner- or on-premises hosting
FeaturesOffice 365 - LimitationsExchange OnlinePublic Folders notavailable Microsoft solution: Create SharePoint List	But no Mail-enabled lists in SharePoint Orbit One advice: E-mail Public Folders  Createshared mailbox,Give users full accessCalendar & Contact Public Folders  move to SharePoint listMobile devicesSupportedbut manual configurationneeded (no autodiscover)BlackBerry: BES notsupportedanymore, need BIS (from mobile provider)Mailbox sizedepending on subscription type: 500MB – 25GBSomesubscription plans have e-mail archive (unlimited)May 5th, 2011Office 365 – Features32
FeaturesOffice 365 - LimitationsSharePoint OnlineNo mail-enabled lists!Availablefeatures depending on yoursubscription type Office 365 for SMB: verylimited! Office 365 for ENT: almost full SP 2010 server (notlimitedto foundation features)Currently, OnlyEnterprise usesHTTPsfor Team Site (encryption)!No access to Central Admin, PowerShellneededCustomdevelopment? > onlySandBox solutions supported!Indexingexternal content? NotpossibleyetNo official migration tool 3rd party tools quiteexpensive (MetaLogix)May 5th, 2011Office 365 – Features33
FeaturesOffice 365 - LimitationsOffice Professional 2010Special editionfor the cloudSame feature set as normallicenseInternet connectionneededOffice checks periodicallyifsubscription   is stillvalidLimited functionalityafter 30 daysOffice 2011 for Mac ?Notavailableyetthrough Office 365Buy a normallicense, worksperfectlyAllowedtoinstall on 5 computers (same user)eg: desktop at work, notebook, computer at homeMay 5th, 2011Office 365 – Features34Orbit One says:When people leave your company, no worries about lost licenses!
FeaturesOffice 365 - Service Level Agreement (SLA)Office 365 SLA (tobeconfirmed!)Microsoft guarantees 99,9% uptimeFinanciallybackedguaranteeIflessthan 99,9%  Charge lessforsubscriptions No damage claim possible Critical data is geo-redundanthttp://www.microsoft.com/downloads/en/details.aspx?FamilyID=6c6ecc6c-64f5-490a-bca3-8835c9a4a2eaThe SLA is notofferedduring the BetaperiodMay 5th, 2011Office 365 – Features35Orbit One says:SLA is very good for its price, but higher SLA/support level is not available at extra cost…   (partner opportunity?)
May 5th, 2011Office 36536IntroductionWhy Office 365?Subscription FeaturesImplementationSupport and HelpdeskAgenda
ImplementationSample Deployment ScheduleMay 5th, 2011Office 365 – Implementation37Orbit One says:Using all components trough Office 365 might not be the best solution for you. We can help you make the best choice.
ImplementationOrbit One Deployment StepsMay 5th, 2011Office 365 – Implementation38
ImplementationAddyour domain(s)May 5th, 2011Office 365 – Implementation39* Quick Verification* No Direct impact
ImplementationAddyour domain(s)May 5th, 2011Office 365 – Implementation40
ImplementationAuthentication2 waysto manage users in Office 365:Manuallycreate users in Admin portal Manual configurationConfigure users with Microsoft  Office 365 Desktop SetupUse On-Premise Active DirectoryUse AD FSwith Single sign-on (SSO) No mix possibleMay 5th, 2011Office 365 – Implementation41Orbit One says:Very small companies with limited IT infrastructure should manually create users in Offce365, all others should use ADFS, this will allow them to use other cloud services next to Office 365 and simply manage all their users. The organization is “cloud-ready”
ImplementationAuthentication – AD FS and SSOMay 5th, 2011Office 365 – Implementation42
ImplementationAuthentication – AD FS and SSOAD / AD FS On-Premises down ?Office 365 cannotbeusedManual login onlysupportedforAdmin userDependency! (Single Point of Failure?)Solution: redundant ADFS serversYoucannot combine ADFS with manual loginAll computers and users in domain! “Travelling employees” ?May 5th, 2011Office 365 – Implementation43
ImplementationAuthentication – AD FS and SSOOffice 365 + AD FS = Futurefor companiesAD / AD FS On-premises User / Group policiesWDS / Images / … withneeded softwareUse ‘old servers’ as domain controllerCentral directory with usersUsedfor multiple online services: Office 365, CRM Online, Azure, …Office 365 SSO (“invisible” for users) andautoconfigurationDon’tneedtoinvest in new hardwareMay 5th, 2011Office 365 – Implementation44
ImplementationAuthentication – AD FS and SSOOnline Resourceshttp://blogs.msdn.com/b/plankytronixx/archive/2010/11/27/single-sign-on-between-on-premise-apps-windows-azure-apps-and-office-365-services.aspxhttp://community.office365.com/cfs-file.ashx/__key/communityserver-components-postattachments/00-00-00-03-86/HowIdentityFederationWorks.dochttp://vimeo.com/19177993http://www.agileit.com/Blog/Lists/Posts/Post.aspx?ID=840May 5th, 2011Office 365 – Implementation45
ImplementationConfiguration – Desktop SetupMay 5th, 2011Office 365 – Implementation46
Emails / Contacts / CalendarClient-side: direct from Outlook ClientCustomer candecidewhento move emails, andwhatto moveExport PST & Import PST tocloudMigration Tool for batch migrationhttp://onlinehelp.microsoft.com/en-us/office365-enterprises/ff652556.aspxSharePoint documents / sitesNo official migration tool from Microsoft yet3rd party tools (eg. MetaLogix, MetaVis) quiteexpensiveUsersManual creationAD FSMay 5th, 2011Office 365 – Implementation47ImplementationData Migration
ImplementationMixed Scenario’sOffice 365 supports mixed scenario’s, eg:Exchange Online ServicesLync On-premises (Enterprise Voice)Office 365 also supports CoexistenceMay 5th, 2011Office 365 – Implementation48
ImplementationMixed Scenario’sMay 5th, 2011Office 365 – Implementation49
TIP: ConfigurationcanbeautomatedwithPowerShell!http://help.outlook.com/en-us/140/cc952755.aspxhttp://help.outlook.com/en-us/140/cc546278.aspxhttp://blah.winsmarts.com/2011-4-Using_PowerShell_with_Office365.aspxhttp://www.mikepfeiffer.net/2010/11/office-365-connecting-to-exchange-online-with-remote-powershell/May 5th, 2011Office 365 – Implementation50ImplementationConfiguration

Office 365, is cloud right for your company?

  • 1.
    Microsoft Office 365Isthe cloud right for my company?May 5th, 2011
  • 2.
  • 3.
    May 5th, 2011Office3653IntroductionWhy Office 365?Subscription FeaturesImplementationSupport and HelpdeskAgenda
  • 4.
    May 5th, 2011Office365 - Introduction4IntroductionEvolution of the Cloud
  • 5.
    May 5th, 2011Office365 - Introduction5IntroductionEvolution of Microsoft Cloudhttp://blogs.msdn.com/b/mssmallbiz/archive/2010/08/23/microsoft-cloud-computing-amp-cloud-services-so-much-more-than-just-bpos.aspx
  • 6.
    May 5th, 2011Office365 - Introduction6IntroductionOffice 365Spam & Antivirus ProtectionDocuments & CollaborationE-mail & CalendarReal-time Communication & Online MeetingsClient Tools
  • 7.
    May 5th, 2011Office365 - Introduction7IntroductionOffice 365BPOS Microsoft Business Productivity Online ServicesAvailablesince 2009SharePoint Online, Exchange Online, Office Live Meeting, OCSOffice 365 replaces BPOSAllexisting BPOS users willbemigratedto Office 365
  • 8.
    May 5th, 2011Office365 - Introduction8IntroductionOffice 365
  • 9.
    May 5th, 2011Office3659IntroductionWhy Office 365?Subscription FeaturesImplementationSupport and HelpdeskAgenda
  • 10.
    Why Office 365?ShouldI move to the cloud?Costsaver License cost VS subscriptioncost (pay as you go) ALWAYS lessexpensivethan on premise or partner hostingIf you take all the costs into account; IT staff, electricity, …No outdated hardware & softwareYoualways benefit of the newestversionYoudon’t have toworryabout server upgrades“Quick & Easy” Configure servers on-premise = several days/weeksSubscribefor Office 365 = 1 day19 May, 2011Office 365 – Why Office 36510
  • 11.
    Why Office 365?Whymovingtothe cloudWhatabout Connectivity?Fastandreliable internet connection in the office is crucial Upload speed shouldbe 2MB or more (depending on number of users)Ifyou store large files in SharePointUse Office 2010 (onlysends changes)Invest in high-speed internet (+4MB upload speed)19 May, 2011Office 365 – Why Office 36511
  • 12.
    Why Office 365?ProsandCons19 May, 2011Office 365 – WhyOffice 36512Orbit One says:Office 365 is great but you do not always need to use all the components. You can mix and match to get the best solution for your company. Example: Use Office 365 for Exchange only, host your SharePoint extranet at a partner and keep Lync on-premises.
  • 13.
    Why Office 365?Office365 vs. Partner Hosting vs. On-Premises19 May, 2011Title13
  • 14.
    Why Office 365?ConclusionPerfectsolution for both small and medium Enterprises
  • 15.
    Quick & Easytouseandconfigure
  • 16.
    What you seeis what you get, almost no customizations possible
  • 17.
    Mix and matchis key if you have special requirementsOffice 365 = Grown up BPOS thatcancompetewith Google (Gmail, Google Docs, …)19 May, 2011Office 365 – Why Office 36514
  • 18.
    May 5th, 2011Office36515IntroductionWhy Office 365?Subscription FeaturesImplementationSupport and HelpdeskAgenda
  • 19.
    May 5th, 2011Office365 – Subscription16SubscriptionSubscription Types - Overview€22,75*€14,25*€9*free€5,25*Prices per user per month in Europe, subject to change
  • 20.
    May 5th, 2011Office365 – Subscription17SubscriptionOffice 365 For Small BusinessPlan 1, Plan 2 (P1, P2)Pricing: Starting at €5,25 / month* Limited Features: E-mail andCalendarOffice Web Apps Public Websites & Team Site (Limited SharePoint Functionality)Lync Chat & Meetings Maximum 50 users!DuringBeta25 x P1 subscriptions* in Europe, subject tochange
  • 21.
    SubscriptionOffice 365 ForSmall BusinessMay 5th, 2011Office 365 – Subscription18* in Europe, subject tochange
  • 22.
    May 5th, 2011Office365 – Subscription19SubscriptionOffice 365 For EducationPlanned Benefits An online learning environment that uses social-networking to enhance collaboration—all within the familiarity of a classroom environment with extensible boundaries Large 25 GB mailboxes and the ability to send attachments up to 25 MB Virtually anywhere-access to email, important documents, contacts, and calendar on nearly any device, including PC, Mac, Windows Phone, iPhone, Android, and BlackBerry Works with the programs students know and use most—Microsoft Outlook®, Word, Excel®, PowerPoint®, and OneNote® Student access to Office Web Apps for viewing, sharing and light editing of documents Team sites to share, manage and search for information and resources Industry-leading, always-up-to-date anti-virus and anti-spam solutionsReplacement for Live@EDU
  • 23.
    May 5th, 2011Office365 – Subscription20SubscriptionOffice 365 For EducationLive@EDU / Office 365 for EDUAllows Schools & Educational institutions to offer their students, alumni & student parents free e-mail and collaboration toolsWhy does Microsoft offer this for free?To familiarize students with the use of Microsoft collaboration products, making it a logical choise when they start a professional career
  • 24.
    SubscriptionOffice 365 ForEnterpriseE1, E2, E3, E4 Full Office 365 Experience Pricing: €9 - €25,50 / user / monthK1, K2 (Kiosk) “Kiosk workers” without fixed computerExchange & SharePoint Pricing: starting at €3,57 / user / monthIdealfor people whoworktemporary (students/interims/…) or don’tusetheir computer everydayDuringBeta 25 x E3 + 25 x K2May 5th, 2011Office 365 – Subscription21
  • 25.
    SubscriptionOffice 365 ForEnterprise - KioskMay 5th, 2011Office 365 – Subscription22* in Europe, subject tochange
  • 26.
    SubscriptionOffice 365 ForEnterprise – E1,E2,E3,E4May 5th, 2011Office 365 – Subscription23** Extra volume: $2,50/GB/month, Total maximum of 100 GB / site collection* in Europe, subject tochange
  • 27.
    May 5th, 2011Office365 – Subscription24*Orbit One says:For most companies, E1 is the right choice. If you don’t have Office 2010 licenses already or if you need SharePoint with enterprise features, go for E3* Telephony is notyetavailable(2012)
  • 28.
    SubscriptionRemarksMinimum number ofseats? BPOS = 5 seats Office 365 = 1 seat ! (forallsubscription types)Minimum period? Minimum of 1 yearDecreasing # of licenses/ stopping subscriptionsnotveryflexiblehttp://community.office365.com/en-us/f/149/t/2765.aspxMay 5th, 2011Office 365 – Subscription25
  • 29.
    May 5th, 2011Office36526IntroductionWhy Office 365?Subscription FeaturesImplementationSupport and HelpdeskAgenda
  • 30.
    FeaturesBPOS vs. Office365May 5th, 2011Office 365 – Features27* Notavailable in 2011
  • 31.
    FeaturesOffice 365 -GeneralMicrosoft Exchange Online Exchange 2010, OWA, Lync integrationMicrosoft SharePoint Online Features depending on subscription typeMicrosoft Lync Online IM, Lync-to-Lync calls, Lync MeetingsMicrosoft Office Professional Plus Subscription E3 or E4Office Web Apps Limited version of Office, online collaborationMay 5th, 2011Office 365 – Features28
  • 32.
    FeaturesOffice 365 –SharePoint Office Web AppsOffice Web AppsFrom browser, no install needed Most browsers supportedLimited version of Office Word, Excel, PowerPoint, OneNoteOnline collaboration2 options/versions: View: document viewer only, no editing possible Edit: edit documents in your browserReplacement for Office in future?May 5th, 2011Office 365 – Features29Orbit One says:Office web apps is a fantastic product to view Office documents on any device (phones, tablets, computers without Office) – but editing documents is still limited.
  • 33.
    FeaturesOffice 365 –BetaOffice 365 currently in BetaFree subscriptionfor Enterprise or SMB 25 E3 + 25 K1 (Enterprises) or 25 P1 (SMB)until end of October 2011AfterBeta?Youwillbenotifiedwhetheryou want toextendyoursubscriptionTake a paidsubscriptionStop Beta / ServiceSLA is notofferedduring the BetaperiodMay 5th, 2011Office 365 – Features30
  • 34.
    FeaturesOffice 365 -LimitationsLync OnlineEnterprise Voice (call non-Lyncphonesand mobiles)Notyet, first in USA, Belgium: ? In beginningonlydial-out, no dial-inOnlyPC-to-PC No replacementforPBX yet Response groupsnotavailable in first releaseMay 5th, 2011Office 365 – Features31Orbit One says:If you want to use Lync as a full PBX replacement today, go to partner- or on-premises hosting
  • 35.
    FeaturesOffice 365 -LimitationsExchange OnlinePublic Folders notavailable Microsoft solution: Create SharePoint List But no Mail-enabled lists in SharePoint Orbit One advice: E-mail Public Folders  Createshared mailbox,Give users full accessCalendar & Contact Public Folders  move to SharePoint listMobile devicesSupportedbut manual configurationneeded (no autodiscover)BlackBerry: BES notsupportedanymore, need BIS (from mobile provider)Mailbox sizedepending on subscription type: 500MB – 25GBSomesubscription plans have e-mail archive (unlimited)May 5th, 2011Office 365 – Features32
  • 36.
    FeaturesOffice 365 -LimitationsSharePoint OnlineNo mail-enabled lists!Availablefeatures depending on yoursubscription type Office 365 for SMB: verylimited! Office 365 for ENT: almost full SP 2010 server (notlimitedto foundation features)Currently, OnlyEnterprise usesHTTPsfor Team Site (encryption)!No access to Central Admin, PowerShellneededCustomdevelopment? > onlySandBox solutions supported!Indexingexternal content? NotpossibleyetNo official migration tool 3rd party tools quiteexpensive (MetaLogix)May 5th, 2011Office 365 – Features33
  • 37.
    FeaturesOffice 365 -LimitationsOffice Professional 2010Special editionfor the cloudSame feature set as normallicenseInternet connectionneededOffice checks periodicallyifsubscription is stillvalidLimited functionalityafter 30 daysOffice 2011 for Mac ?Notavailableyetthrough Office 365Buy a normallicense, worksperfectlyAllowedtoinstall on 5 computers (same user)eg: desktop at work, notebook, computer at homeMay 5th, 2011Office 365 – Features34Orbit One says:When people leave your company, no worries about lost licenses!
  • 38.
    FeaturesOffice 365 -Service Level Agreement (SLA)Office 365 SLA (tobeconfirmed!)Microsoft guarantees 99,9% uptimeFinanciallybackedguaranteeIflessthan 99,9%  Charge lessforsubscriptions No damage claim possible Critical data is geo-redundanthttp://www.microsoft.com/downloads/en/details.aspx?FamilyID=6c6ecc6c-64f5-490a-bca3-8835c9a4a2eaThe SLA is notofferedduring the BetaperiodMay 5th, 2011Office 365 – Features35Orbit One says:SLA is very good for its price, but higher SLA/support level is not available at extra cost… (partner opportunity?)
  • 39.
    May 5th, 2011Office36536IntroductionWhy Office 365?Subscription FeaturesImplementationSupport and HelpdeskAgenda
  • 40.
    ImplementationSample Deployment ScheduleMay5th, 2011Office 365 – Implementation37Orbit One says:Using all components trough Office 365 might not be the best solution for you. We can help you make the best choice.
  • 41.
    ImplementationOrbit One DeploymentStepsMay 5th, 2011Office 365 – Implementation38
  • 42.
    ImplementationAddyour domain(s)May 5th,2011Office 365 – Implementation39* Quick Verification* No Direct impact
  • 43.
    ImplementationAddyour domain(s)May 5th,2011Office 365 – Implementation40
  • 44.
    ImplementationAuthentication2 waysto manageusers in Office 365:Manuallycreate users in Admin portal Manual configurationConfigure users with Microsoft Office 365 Desktop SetupUse On-Premise Active DirectoryUse AD FSwith Single sign-on (SSO) No mix possibleMay 5th, 2011Office 365 – Implementation41Orbit One says:Very small companies with limited IT infrastructure should manually create users in Offce365, all others should use ADFS, this will allow them to use other cloud services next to Office 365 and simply manage all their users. The organization is “cloud-ready”
  • 45.
    ImplementationAuthentication – ADFS and SSOMay 5th, 2011Office 365 – Implementation42
  • 46.
    ImplementationAuthentication – ADFS and SSOAD / AD FS On-Premises down ?Office 365 cannotbeusedManual login onlysupportedforAdmin userDependency! (Single Point of Failure?)Solution: redundant ADFS serversYoucannot combine ADFS with manual loginAll computers and users in domain! “Travelling employees” ?May 5th, 2011Office 365 – Implementation43
  • 47.
    ImplementationAuthentication – ADFS and SSOOffice 365 + AD FS = Futurefor companiesAD / AD FS On-premises User / Group policiesWDS / Images / … withneeded softwareUse ‘old servers’ as domain controllerCentral directory with usersUsedfor multiple online services: Office 365, CRM Online, Azure, …Office 365 SSO (“invisible” for users) andautoconfigurationDon’tneedtoinvest in new hardwareMay 5th, 2011Office 365 – Implementation44
  • 48.
    ImplementationAuthentication – ADFS and SSOOnline Resourceshttp://blogs.msdn.com/b/plankytronixx/archive/2010/11/27/single-sign-on-between-on-premise-apps-windows-azure-apps-and-office-365-services.aspxhttp://community.office365.com/cfs-file.ashx/__key/communityserver-components-postattachments/00-00-00-03-86/HowIdentityFederationWorks.dochttp://vimeo.com/19177993http://www.agileit.com/Blog/Lists/Posts/Post.aspx?ID=840May 5th, 2011Office 365 – Implementation45
  • 49.
    ImplementationConfiguration – DesktopSetupMay 5th, 2011Office 365 – Implementation46
  • 50.
    Emails / Contacts/ CalendarClient-side: direct from Outlook ClientCustomer candecidewhento move emails, andwhatto moveExport PST & Import PST tocloudMigration Tool for batch migrationhttp://onlinehelp.microsoft.com/en-us/office365-enterprises/ff652556.aspxSharePoint documents / sitesNo official migration tool from Microsoft yet3rd party tools (eg. MetaLogix, MetaVis) quiteexpensiveUsersManual creationAD FSMay 5th, 2011Office 365 – Implementation47ImplementationData Migration
  • 51.
    ImplementationMixed Scenario’sOffice 365supports mixed scenario’s, eg:Exchange Online ServicesLync On-premises (Enterprise Voice)Office 365 also supports CoexistenceMay 5th, 2011Office 365 – Implementation48
  • 52.
    ImplementationMixed Scenario’sMay 5th,2011Office 365 – Implementation49
  • 53.
  • 54.
    May 5th, 2011Office36551IntroductionWhy Office 365?Subscription FeaturesImplementationSupport and HelpdeskAgenda
  • 55.
    Support and HelpdeskWhois your support contact?19 May, 2011Office 365 – Support and Helpdesk52Orbit One says:The Microsoft helpdesk can only be contacted directly for technical / administrative related questions. Orbit One is there to offer you personal training and support.