Presentation at IQPC's Next Generation Workplaces conference, Twickenham, London, UK September 2017

1. Workplace
and Organisation Design
Jon Ingham
@joningham

2. Interlinked disciplines
@joningham
Human
Resources
Organisation
Design and
Development
Workplace Design
Social and Digital Technology
Internal
Communication
Leadership
Development
Learning and
Development
Pic credit: Climacus https://upload.wikimedia.org/wikipedia/commons/7/7d/Cumulonimbus_calvus_cloud_in_2009.jpg

3. Links to people & cultural outcomes
Activities Outcomes
Business
Impacts
Innovated HR
Organization design
Workplace design
Org development
Social leadership
Digital technologies
Analytics
Human capital
Organization capital
Social capital
@joningham

4. Human outcomes: Employee
experience and engagement
@joningham
Source: https://medium.com/jacob-morgan/the-employee-experience-equation-2deb12f42408

5. Organisational outcomes:
Opportunity to participate
@joningham
Source: https://hbr.org/2016/05/7-factors-of-great-office-design

6. Social outcomes: Propensity to
collaborate
@joningham
Interaction between
workplace neighbours
account for 40-60% of their
communications.
- Waber and Magnolia
Source: https://hbr.org/2014/10/workspaces-that-move-people

7. McKinsey 7/8/9S
@joningham
SHARED
VALUES
STRUCTURE
SYSTEMSSTRATEGY
STYLE
STAFF
SKILLS
SOCIAL
RELATIONS
SPACE

8. Organisational Prioritisation Model
@joningham
Work
styles
Work
spaces
Work
places
CommunitiesNetworks Hierarchical
Functions
Horizontal
Teams
Relationships People Infrastructure Work
© Strategic Dynamics, 2016

9. Task focus,
Extrinsic motivation
Human focus,
Intrinsic motivation
Internal
orientation,
Exploitation
of existing
resources
External
orientation,
Exploration
of new
opportunities
Orientation Motivation Matrix
@joningham
Networks
Communities
Hierarchical
Functions
Horizontal
Teams
© Strategic Dynamics, 2016

10. Workplace design needs by group
@joningham
Horizontal teams:
• Project rooms
• Break-out spaces and
meeting rooms
• Team tables
• Team walls
.
Networks:
• Spaces for creativity and
cooperative working
• Opportunities for informal
conversation
• Plentiful white boards
Functions:
• Team spaces (not
necessarily desks)
• Access to quiet and small
group areas
• Informal spaces
.
Communities:
• Huddle areas
• Relaxed, comfortable
meeting spaces
• Supporting personal
choice in locations

11. @joningham
Benefits
• Human capital – people engaged
by being able to do their work easily
• Organisation capital – workplace
supporting and aligned with other
organisational elements
• Social capital – relationships
aligned with groups that
people need to work within
Pic credit: 089photoshootings https://pixabay.com/photo-1979261/

12. jon@joningham.com
linkedin.com/in/joningham
twitter.com/joningham
07904 185134
www.organization.
social
www.koganpage.com
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organization-978074
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