SlideShare a Scribd company logo
Facilities
Over crowded
Dock
No place for
returns
Not enough
fork trucks
People
Insufficient
training
Team not used
properly
Shipping
turnover
Inexperienced
supervisors
System
Computer failures
Engineering
changes
Errors on bill of
ladding
Not enough fork
trucks
Insufficient
training
Engineering
Changes
No place for
returns
Computer failures
Over crowded
dock
Shipping
turnover
Team not used
properly
Error on bill of
ladding
Inexperienced
supervisors
Affinity Diagram
Affinity Diagram/ New 7 QC Tools Shakehand with Life

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New 7 QC Tool-Module 1 | Affinity diagram

  • 1. Facilities Over crowded Dock No place for returns Not enough fork trucks People Insufficient training Team not used properly Shipping turnover Inexperienced supervisors System Computer failures Engineering changes Errors on bill of ladding Not enough fork trucks Insufficient training Engineering Changes No place for returns Computer failures Over crowded dock Shipping turnover Team not used properly Error on bill of ladding Inexperienced supervisors Affinity Diagram Affinity Diagram/ New 7 QC Tools Shakehand with Life