 Knowledge of complex retail terminologies and concepts.  Excellent Sales Ability  Operate Cash Register/Process Payment  Strong Communication Skills  Speaks English fluently  Proficient in Microsoft Word, PowerPoint, and Excel and Outlook

1. Career Profile: With total of 8 years of valuable experience in various sales working & Good
customer service environments such as Audio & video , Gadgets, IT Products, Home Appliances,
Digital Photography and etc.... (2008-Present)
A top sales performer with a proven records and excellence relationship with customers. Strong sales
skills – Reliable, energetic, enthusiastic, punctual, hardworking and recognized for handling
additional responsibilities.
CURRICULUM VITAE
M.SIRAJUDEEN MOHAMED HANIFA
MOBILE NO : 050-5071344
EMAIL ID : SIRAJUDEEN16884@GMAIL.COM
Career Objective
To obtain a position as a sales associate in an organization that will provide me with the opportunity to
offer exceptional results across sales & customer service field. Extremely focus on elevating company
standards, sales goals, and client expectation and satisfaction.
Employment History
GRAND STORES: (July 2011 to Present – End of Contract on August, 2017)
Sales Associate/Sales Representative
Duties and Responsibilities:
• Answer customer queries and help locate the proper merchandise.
• Present product’s features/benefits and demonstrated the usage/operation of products.
• Answered/addressed customers’ questions – Provide information about specifications,
• Warranties, financing available, maintenance of merchandise and delivery options.
• Checking of e-mails, memos for promotions and standard operating procedures by Management.
• Receiving all sort of payments, cash, debit, check, charge payment and invoicing, daily
• checking of DSR(daily sales report)
• Maintained sales records, reviewed sales prices.
• Cascade and evaluate proper display or merchandise.
• Organized the goods exchanges – Repair or alteration of merchandise.
• Arranged the stock inventory and the requisition of new stock.
• Resolving customer’s complaints.
• Maintain cleanliness of displays
• Provide customer intimacy for Future references & repeat business
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2. Employment History
ABBA ELECTRONICS, LLC UAE: (2008 to 2010)
Sales Officer (Retail Business Al abbas Group)
Duties and Responsibilities:
• Show merchandise to customers in order to interest them in buying a product or a line of products
• Help people decide what types of products or services would best suit their needs
• Demonstrate products and explain how using those products can reduce costs and increase sales.
• Attend trade shows, mall tour promotions and exhibits at which new products and technologies are
showcased
• Makes the preliminary contact with customers, introduces the company product, and closes the sale
• Makes sure that goods are available at the right time and at the right price.
• Planning the range of products to be sold, with buying team
• Analyzing sales figures and trends
• Setting prices and achieving sales target
• Controlling stock levels, moving stock and making sure that best selling products are always
available
Educational Qualification
 Bachelor of Business Administration (BBA)
 Madurai Kamaraj University
Computer Proficiency
Accounting Software : Tally 7.2
Packages : Power User of MS Office products, particularly MS-Word, Excel and
Power point and an avid Internet User & Photoshop
Operating system : Windows, Mac,
Strengths & Skills
 Knowledgeable in Oracle System.
 Knowledge of complex retail terminologies and concepts.
 Excellent Sales Ability
 Operate Cash Register/Process Payment
 Strong Communication Skills
 Speaks English fluently
 Proficient in Microsoft Word, PowerPoint, and Excel and Outlook
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3. Personal Data
Date of Birth : 19th
May 1984
Sex : Male
Marital Status : Married
Nationality : Indian
Passport no : J6228200
Languages Known : English, Hindi, Tamil & Malayalam
Visa Status : Employment
Driving License : Valid UAE driving license (Manual)
Declaration
“I am energetic and presentable. I possess excellent skills in communication and self-
Correspondence I am as well capable of maintaining a smooth decorum and environment in an
office. If given a chance, I will serve your institution with the best of my capacity."
(M.SIRAJUDEEN)
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