Sharhan Ali Mohammed is seeking a new position and has extensive experience in retail, customer service, and office roles. He has 10+ years of experience managing stores and teams, meeting sales targets, and developing successful marketing campaigns. Sharhan believes he would be an asset to any team due to his strong work ethic, attention to detail, and enthusiasm for learning new skills.
1. Dear Sir/Madam
I am writing to enquire if you have any vacancies in your company. I
enclose my CV for your information.
As you can see, I have had extensive vacation work experience in office &
outdoor environments, the retail sector and service industries, giving me
varied skills and the ability to work with many different types of people. I
believe I could fit easily into your team.
I am a conscientious person who works hard and pays attention to detail.
I'm flexible, quick to pick up new skills and eager to learn from others. I also
have lots of ideas and enthusiasm.
I have excellent references and would be delighted to discuss any possible
vacancy with you at your convenience. In case you do not have any suitable
openings at the moment, I would be grateful if you would keep my CV on file
for any future possibilities.
Yours sincerely
Sharhan Ali Mohammed
Abu Dhabi UAE
+971556602552
justvip.ae@gmail.com
https://ae.linkedin.com/in/sharhan-atyh-895445126
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Sharhan Ali Mohammed Al Atyah
30128 Abu Dhabi, United Arab Emirates
+971556602552, +971509777997
justvip.ae@gmail.com
Summary
Driven Retail Expert with over ten years’ experience in the stationer & IT
industry, customer care, supervising, Proven track record of success,
including managing the of most performing store in the region, and having the
lowest staff turnover rate of all Abu Dhabi outlets.
Currently out of work due to personal reasons, looking to resume my
professional career. Excellent sales skills, thorough knowledge of all Microsoft
Office programs.
As well as proficiency in minute-taking and extensive experience liaising with
clients. Now fully committed to continuing my career on a full-time basis,
looking for the right opportunity to bring my expertise to a well-established
retail/wholesale brand.
Objective
A career with a progressive organization that will use my education,
skills, abilities and experience, where I can effectively contribute to the
organization's operation and business development in any way that best
matches my skills and experience.
To work in a technically developed environment to enhance my
managerial capabilities, simultaneously climbing up the hierarchy in the
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organization and contributing to achieve the organizational goals and
objective.
A reputed position in the Sales & Marketing or Retail Industry, which
exploits my talents and empowers me to explore new avenues to learn and
perform, with utmost efficiency and competence.
Education
High school | 1997 | Hashwan Yemen.
Skills & Abilities
PERSONAL
Able to speak to both decision-makers and junior staff in a tactful and
sensitive manner.
Establishing good working relationships with colleagues.
Ability to negotiate and influence.
Integrity, humility and an entrepreneurial attitude.
Friendly and upbeat attitude.
MANAGEMENT
Capable of managing project independently.
Strong believer of achieving results through Communication and
Experience.
Responsive to change and amiable with colleagues in environments
requiring attention.
Capable of working under pressure.
Ability to initiate actions & perform critical tasks effectively and timely.
Committed to continual learning & skill development with knowledge on
cutting edge advancement in field.
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SALES
Sound fundamentals of Stationery, Office & School equipments, Desktop
and Laptop Sales' Process along with Retail.
Manages time appropriately and meet all the targets well on time.
Good Communication Skills.
Good at building relationships with Customers.
Hands-on experience in Inventory Management and Stock Planning.
Knowledge of general Sales Strategy and defining plans to sell a range of
products to maximize revenue/profitability.
·
COMMUNICATION & CUSTOMER CARE
Strong communication skills
Problem analysis and problem solving
Organizational skills and customer service orientation
Adaptability and ability to work under pressure
Initiator
SUPER VISONING & LEADERSHIP
Ability to manage through others.
Ability to work well with all levels of the organization.
Superb coaching and mentoring skills.
Prioritising important tasks and ensuring they get done first.
Excellent oral communication skills.
Ability to follow and comprehend complex instructions, short
correspondence, and memos.
Able to quickly identify problems.
Proficient with MS Office and various other forms of technology.
Improving product quality and customer communications.
Computer Skills
Microsoft OS,( XP, 7, 8 & 10) Moderate
Microsoft Office, (Word, PowerPoint, Excel, publisher & Outlook) Expert
Graphic Designing, (Adobe Photoshop & Adobe Illustrator) Junior.
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Languages
ARABIC Native (Speaking, Writing & Reading)
ENGLISH Fluent (Speaking), Moderate (writing & reading)
Experience
Worked as RETAIL & MARKETING EXECUTIVE with DAR AL-HARMAIN
STATIONERIES From DEC. 2012 to RECENTLY.
RESPONSIBILITIES
Handling all aspects relating to Operations and turning the units as Profit
Centre.
Managing the stock for the dealers.
Taking care of standards, operations, revenue, costs and P & L
statements.
Looking after quality of service being provided to customer.
Acquiring the network of Dealers.
Handling shop-floor interaction with customers for effective resolution of
grievances and obtaining feedback on the same.
Interfacing with Stores Department for ensuring adequate stock &
placing timely orders.
Responsible for the zone target.
Ensuring effective control on stock losses and implementing effective
stock
Audits.
ACHIEVEMENTS
1. Boosted sales of IT & craft products that representing a 12% increase
sales
2. Set up a whole sales rate for big customers that reduced response times
by 10% and increased customer satisfaction by 15%.”
3. Negotiated lower rates with suppliers which enabled the company to
purchase more stock and increase its volume of sales.
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4. Devised and implemented a new scheme to work with print press which
saw an uptake new customers and new orders that benefits cover about
10 % of operating expenses for the branch”.
5. Developed a direct marketing & sales to the big customers and cleared
end-of-season stock with a 15% profit margin.
6. Conducted customer service competence program that view to
standardizing sales and customer service behaviors across all of its retail
stores.
7. Seconded by national sales manager to support sales teams in other
regions and ensure that their quarterly targets were achieved
8. Led a team of sales and marketing executives in a promotional campaign
that resulted in increased sales and the company exceeding its annual
sales targets by 25%
Senior Store Coordinator For DAR AL-HARMAIN STATIONERIES from JULY 2009,
to DEC. 2012.
RESPONSIBILITIES
Handling day to day store operations.
Customer service.
Efficient in sales.
Responsible for the store profitability.
Rotation of staff in shifts.
Boost up the team to their targets.
Helping customers to solve their problems.
Managing stock, Daily inventory
Daily sales report, Sales recon, Stock report.
Responsible for the store profitability.
Responsible for smooth selling with team.
Rotation of staff in shifts.
Boost up the team to their targets.
Helping customers to solve their problems.
Managing stock, Daily inventory
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ACHIEVEMENTS
1. Met sales targets by a 100% between the years 2010 and 2012
2. Increased customer base by 50% following a series of dedicated sales
campaigns
3. Coordinated efforts with the marketing team and increased sales
4. Decreased cost of sales campaigns by through suggesting other suppliers
and find other resources
5. Reorganized the product stocking system which resulted in a 20%
decrease in actual shelf stocking time
Worked as a SALESMAN with DAR AL-HARMAIN STATIONERIES. From SEP. 2006
to JULY 2009.
RESPONSIBILITIES
Responsible for smooth selling.
Responsible for customer query.
Responsible for direct selling of broad band & land lines.
Co-ordination with the subordinate/Seniors to make the operations
smoother & efficient.
ACHIEVEMENTS
1. Trained and developed a team of new field sales executives who achieved
an average of 12% of their sales targets within their first four months
2. Launched new services and business field based on web services and
Increased my territories client base by 30%
3. Build up a new IT network that connect all devices
Personal Details:
Date of Birth: 01/01/1980
Permanent Address: 30128 Abu Dhabi, United Arab Emirates
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Place of Birth: Yemen
Visa Type: Work Visa, Transferable
Hobbies
Photography,
Graphic Design,
Reading,
Descriptive / Persuasive Writing (Mostly In Arabic)
References:
Available upon request