1. To:
Human Resource Department
Dear Sir/Madam,
Based on the recent information from internal, I heard that your company need an
employee, I am interested in career opportunities in your company and I would like
to apply for Area Manager / Any positions available.
My brief identities are:
Name : Whisnu Nugroho
Education : English Department Faculty of Letters (S1), University of National
Address : Jl. Peninggaran Timur 2 RT 006 RW 09 No. 5 Kebayoran Lama,
Jakarta Selatan 12240.
Phone : (021) 723 8295 / 0812 9131 0666
I have some job experience that may be able to be as your reference understanding.
I was start working for one year as a Marketing Executive in corporate banking at
HSBC Bank in South Jakarta, and one year of experience as sales in
telecommunications companies as Account Representative for five years long in PT.
Bakrie Telecom. One year working in Textile firms my position as a Store Supervisor.
And join with ADE Engineering working with machinery coal crushing for a year. My
latest job experience was in retail industry named Valiram Group International
placed in Victoria’s Secret Outlet’s as Supervisor Operational. I was able to work in a
team or independently, fast learner, willing to work hard and under pressure, I am
also capable to operate the computer well as Microsoft word, excel, power point and
internet access. Good command in English (oral and written). I believe I meet all the
requirements to work in your company.
With this, I also attach a curriculum vitae, copies of transcripts S1, copies of
certificates and a recent photo.
I assure you, that I will do my best to give you entire satisfaction and hope to have
a job interview at any time convenient for you. I really appreciate your attention to
this application, Thank you for all the attention.
Best Regard,
Whisnu Nugroho

2. CURRICULUM VITAE
Name : Whisnu Nugroho
Place, Date of birth : Jakarta, January 24th, 1980
Address : JL. Peninggaran Timur II RT. 006 RW. 09 No.5
Kebayoran Lama, Jakarta Selatan 12240
Phone Number : 021-723 82 95 - 0812 9131 0666
Nationality : Indonesian
Sex : Male
Marital Status : Married
Religion : Moslem
E-mail : whisnu_ss@yahoo.com
whisnu.nugroho1980@gmail.com
Height : 1.80cm
Weight : 95 kg
Skills : Ms. Office, English, Writing.
Hobbies : Watching Movie, Reading and Sports.
Career Objective
I am organized and skilled individual seeking a position. Where my excellent
administrative skills will enable the company realize its potential by reaching its set
goals.
Summary of Qualification
 Good organization skills can multi – task and quick follow
instruction.
 Can operate office equipment
 Skilled in making report, documenting and updating clients
using computer programs.
 Professional and honest in implementing tasks.
 Very good health condition and can work long hours.
Career Experience / Job History:
Sept 2013 – August 2015: Victoria’s Secret as Operational Supervisor
(Valiram Group/Pt. Dunia Luxindo)
PERSONAL DATA

3.  Assist the Store Manager in achieving sales goals, monitoring expenses and
consistently provide customers with highest level service.
 To provide supervision assistance where and when necessary in the Store.
 To take an active role in maximizing sales-individual vs store sales target.
 Own the till experience including the technical (monitoring sales; resolving
discrepancies, preparing reconciling, and recording cash receipts for deposit,
and
Preparing sales reports) and emotional (monitoring & coaching to ensure
cashiers are friendly, efficient and able to increase and update the customer
database.
 Ensure customers’ complaints are handled tactfully in a professional manner
with proper and follow –up.
 Maintain inventory integrity – minimize stock losses & insure monthly & daily
if necessary stock account.
 Partner with SM and Brand Delivery & Customer Experience Managers to
analyze.
 Foster a positive, engaging and ethical working environment.
 Support the implementation of VSBA and <partner> processes and
procedures.
 Own collating data for all reports pertaining to sales, customer service, and
account.
 Adherence to policies in place to manage controllable expenses
 Maintaining controls & records on discounting and giveaways/ discontinued
products.
 Ensuring that general costs and expenses are kept low.
 Ensuring all monies is banked as per operations procedure.
Oct’11 – Nov 2012: Supervisor (Wirako Aspas Ditex) Textileone a textile
industry.
 Establish and identify the market requirements and trends.
 Responsible for formulating marketing and sales strategy to improve business
development of major accounts.
 Attract and secure customers to establish long term business relationship.
 Be responsive to inquiries by customers and ability to resolve customer
complaints.
 Drive customer value by ensuring smooth roll-out with operation team.
 Working to targets for number of sales and achieving monthly/yearly target
 Developing strong relationships with new clients and existing customers
planning, selling and negotiating within the competitive market.
 Receive new outlet data will be registered in the company.
 Make confirmation to the sales area of each outlet in order the equipment to
perform the survey.
 Ensure that order sent and delivered to the outlet.
 To revise the wrong invoice, whether mistake or ordering color material.
 Checking properties every day to proper well.
 Train the team to develop fabric to tailor marketing potential in the area.
 Implement team targets that have been set by the company to achieve sales.

4.  Set up shop every day to keep it comfortable, tidy and clean.
 Daily, weekly or monthly via email about everything going on in the store to
the head office.
November’2006 – Sept 2011: Account Representative (Bakrie Telecom)
esia SIM card, Handset & Dongles.
 Controlling sales distribution in the outlet.
 Preparing the handset if have a problem after sales
 Sales plan to make it more attractive to the community esia.
 To judge the work of the competitors who will do the same so that the work
of the sales team to do more maximum results.
 Provide a good steward to the customers who do not yet understand about
the products we sell.
 Sales task daily sales targets in areas that have been determined and
implement branding as a means of promotion at each outlet with contractual
agreements or partial.
 Participation of every major promotional events and sales at the booth as
project.
 Working to targets for number of sales and achieving monthly/yearly target
 Be responsive to inquiries by customers and ability to resolve customer
complaints.
 Generation of weekly, monthly sales, and forward planning reports.
 Developing strong relationships with new clients and existing customer
planning, selling and negotiating within the competitive market.
 Etc.
June’2004 – Sept’2005: DSR in HSBC (Loan Finance)
 Reporting the journey every day.
 Explains to the user that I was offered a loan of money within their existing
requirements.
 Preparing the data of the customers who want to start borrowing or who have
been borrowing from HSBC to want to borrow money to us.
 Responsible for formulating marketing and sales strategy to improve business
development of major accounts.
 Generation of weekly, monthly sales, and forward planning reports.
 Be responsive to inquiries by customers and ability to resolve customer
complaints.
 Drive customer value by ensuring smooth roll-out with operation team.
 To coordinate and align with other departments within the organization in line
with the company's strategy.
 Working to targets for number of sales and achieving monthly/yearly target
 Generating leads and new clients
 Developing strong relationships with new clients and existing customers.
 Inbound and Outbound Cold Calling.
 Etc

5. EDUCATION MAJOR YEAR
ELEMENTARY SCHOOL ANY 1987 - 1993
JUNIOR HIGH SCHOOL ANY 1993 - 1996
SENIOR HIGH SCOOL SOCIAL ECONOMIC 1996 - 1999
LECTURER ENGLISH DEPARTEMENT OF
LITERATURE
1999 - 2007
EDUCATION MAJOR YEAR
MICROSOFT OFFICE COURSE MITRA COMPUTER COURSE 2002
PLACE POSITION YEAR
BUMI PUTRA BANK Tbk. MARKETING EXECUTUVE 2002
HSBC DSR 2004 - 2005
BAKRIE TELECOM Tbk ACCOUNT REPRESENTATIVE 2005 - 2011
TEXTILE ONE STORE SUPERVISOR 2011 - 2012
ASIADEVELOPEMENT
ENGINEERING
SALES CONSULTANT 2012 - 2013
VALIRAM GROUP INT SUPERVISOR OPERATION 2013 - 2015
COMPUTER LITERATE ( MS WORD, MS EXCEL, POWER POINT, OTHER )
E MAIL AND FAST REPORTING
INTERNET LITERATE ( EXPLORER, MOZILLA FIREFOX, OPERA MINI, GOOGLE CHROME, SOCIAL
MEDIA )
ENGLISH FLUENTLY IN BOTH CONVERSATION AND WRITTING
PEOPLE MOTIVATOR AND MANAGEMENT
FORMAL EDUCATION
NONFORMAL EDUCATION
WORKING EXPERIENCES
SPECIAL SKILLS AND QUALITIES

6. ORGANIZATION PLACE YEAR
THE CHAIRMAN OF SENATE
OF THE LETTERS FACULTY
NASIONAL UNIVERSITY 2001 - 2002
ORGANIZATION