1. CURRICULUM VITAE
Personal Details
Surname : Sing’andu
First name : Conceallor
Sex : Male
Date of Birth : 9th
August, 1986
Nationality : Zambian
N.R.C Number : 153850/18/1
Marital status : Single
Postal Address : C/o Mrs. J. Phiri,
P. O. Box 256, P/Bag E10, Arcades,
Lusaka. Zambia.
Residential address : Plot No. 8284A, Chinese Complex, Masala, Ndola.
Contact number : +260 978 981 434/ 977 687 022
E-mail : cealz85@gmail.com and conceallor.sing’andu@zm.airtel.com
Academic Qualification
Period School Qualification obtained
2001 – 2003 Hillcrest National
Technical High School
Grade twelve (12) school
certificate
1999 – 2000 Kafue Boys Secondary
School
Grade nine (9) certificate
1992 – 1998 Lotus Primary School Grade seven (7) certificate
Professional Qualification
Period Institution Qualification obtained
2012 June – 2014 June University of Lusaka BSc Marketing
2009 (January – December) Evelyn Hone College Diploma in Marketing
2008 (January – December) Evelyn Hone College Advanced Certificate in
Marketing
2007 (January – December) Evelyn Hone College Certificate in Marketing
2005 (June – December) Marshafield Computer
Training Institute
Certificate in Microsoft
Office
Work experience
5th
September, 2014 to date: Currently working for Airtel Networks Zambia
Position: Territory Sales Manager
Areas assigned: Ndola (Managing Ndola markets)
Previous areas managed include: Kazungula, Mwandi, Mulobezi, Sichili and Sesheke.
Duties include:

2. • Achieving revenue and sales targets within the assigned zones
• Receive sales and revenue targets from the Zonal Business Manager (ZBM)
• Review Distributor stock levels, sales and check if all operational documentation
is updated
• Develop action plans aimed at achieving such targets
• Develop route and call plans and implement.
• Continually monitor own performance against call plans and targets.
• Set & Communicate Volume targets to Distributor partner (Sub dealers)
• Implementing sales and distribution activities in the zone
• Co-ordinate the distribution of Airtel products within the zone to ensure
continuous availability.
• Implement planned activities in the zone to ensure that objectives are met.
• Manage the distribution of branding and promotion materials to enhance visibility
and build consumer/distributor loyalty in the zone.
• Mobilize distributor staff to participate in the implementation of various projects
• Identify requirements for trade promotions and recommend to the Territory
Manager.
• Implement and support promotional activities in the zone.
• Monitor competitor activity within the zone and report with recommendations for
action
• Work with and support distributors
• Support the distributor in developing action plans geared towards the achievement
of the agreed targets.
• Monitor distributor performance against the targets.
• In instances of shortfalls, establish causes and generate remedial actions including
coaching of distributor staff and trade promotions.
• Support and coach distributor staff in the zone
• Work alongside distributor staff from time to time, as part of coaching and
monitoring process.
• Manage communication between distributors and Airtel.
• Completes Distributor Check List for every DISTRIBUTOR once per month, as
addition to Monthly Business Review
• Communicate ASMPQ targets for Distributor Owners & DA’s
• Training and coaching the Distributor partner on Monthly Business Review
(Issue, Action, Who, When) to build capability of DISTRIBUTOR partner to be
able to handle business independently
• Recruit and support retailers
• Continuously seek out and identify potential retailers.
• Provide airtime and other Airtel products to retailers

3. • Recruit and train field sales executives
• Recruit and train sub dealers
• Provide Reports
• Generate monthly, quarterly and weekly reports on the sales trends in the zone
• Generate weekly reports on distributors performance
• Through market intelligence report on competitor activity
13th
Oct, 2011 – 4th
July, 2014: Worked for Varun Beverages (Z) Limited
Position held: Customer Executive
Areas assigned: Livingstone, Kazungula and Sesheke
Duties included:
• Area management.
• Co-ordination, management of markets and distributors in the assigned areas.
• Perform market research and develop marketing plans at operational level to incorporate
into the overall business strategy.
• Evaluate competitor’s data and implement marketing plans as needed.
• Prospecting and opening new accounts.
• Promote additional products and services.
• Produce reports, e.g. dally distributor stock levels, daily and monthly sales reports, clients
secured, targets achieved, etc.
• Keeping contact with our current and prospective clients.
• Oversee all marketing, advertising and promotional activities in the assigned area.
• Developing, executing and maintaining marketing strategies to meet organizational
objectives.
• Collecting payments and orders from distributors.
• Managing company inputs in the markets e.g. fridges, cooler boxes etc.
• Dissemination of information from company to customers and vice-versa.
1st
April, 2011 to 19th
Sept, 2011: Worked for Disnat Consultancy Services a Human
Resource Consultancy firm.
Position held: Business Development Co-ordinator
Duties under marketing included:
• Developing and maintaining marketing strategies to meet organizational objectives.
• Co-ordination, management and delivery of recruitment/selection services to clients.
• Perform market research and develop marketing plans to incorporate into the overall
business strategy.
• Evaluate competitor’s data and implement marketing plans as needed.

4. • Using the designed marketing plans, source clients for organization.
• Promote additional products and services.
• Produce reports, e.g. clients secured, targets achieved, etc.
• Keeping contacts with our current and prospective clients.
• Oversee all marketing, advertising and promotional activities.
Duties under recruitment and selection included:
• Co-ordination, management and delivery of recruitment/selection services to clients.
• Receive from the client details for job specifications for assignments.
• According of timing of the Standard Operating Procedure (S.O.P), select candidates to
be invited for interviews and book within 24 hours.
• Prepare list of assessment tests and questionnaire for each vacancy & have them
approved by the managing consultant.
• Carry out face-to-face interviews on specified candidates according to Standard
Operating Procedures (S.O.P).
• Ensure final short-list is approved.
• Initiate weekly update meetings on departmental operations.
• Supervise subordinates and assist other staff members where necessary in performing
their duties as well as performing adhoc duties.
• Preparing training material and training clients (business managers) in business
management, marketing & sales management skills and motivation of staff.
1st
Sept, 2010 – 31st
March, 2011 : Worked for Standard Chartered Bank.
Position held: Direct Sales Representative.
Duties included:
• Prospecting and then turn the prospects into company customers
• Opening and closing sales.
• Marketing company products and services.
• Maintaining good healthy relationships between company and customers.
• Customer relations management.
Achievements
• Appointed as Librarian at Hillcrest National Technical High School
• Appointed as President for the Family Life Club at Hillcrest National Technical High
School. The club was under PPAZ.
• Appointed as Vice President for the Anti-Aids Club at Hillcrest National Technical High
School.
• Appointed as Publicity Secretary for the Anti-Drug Club at Hillcrest National Technical
High School.

5. • Appointed as Choir Coordinator, Choir Master (Conductor), Chairman of the
Disciplinary Committee for the school choir at Hillcrest National Technical High School.
• Awarded a certificate for second prize at a Junior Engineers Technicians and Scientists
(J.E.T.S) fair which was held at the University of Zambia.
Aspirations
To pursue further studies in order to enhance my career in marketing and for self development.
Hobbies
Making friends, travelling, reading, watching football and singing.
Attributes
Very co-operative, hardworking, self starter and able to work under minimum supervision. Able
to communicate in English, Tonga, Nyanja and Bemba fluently.
Referees
Mr. Mayimbo Kalengo Indira Hakafwamba
Zonal Business Manager, Finance & Admin. Officer,
Airtel Zambia, Zambia Civil Society Centre,
P.O. Box 320001, Lusaka, Zambia
Lusaka. Zambia. Contact No.: +260978988817
Contact No.: +260978981214
Miss. Natasha K. Mulowa Mr. Francis Simfukwe
VAS_Voice Executive, P&I Marketing, Zonal Business Manager
Airtel Zambia, Airtel Zambia
P.O. Box 320001, P.O. Box 320001,
Lusaka, Zambia. Lusaka, Zambia
Contact No.: +260978981249 Contact No.: +260978981329
Mr. Vivek Gupta Mr. Kashabila Sakala
Trade Development Manager, Marketing Development Coordinator
Varun Beverages (Z) Ltd (Pepsi), Varun Beverages (Z) Ltd (Pepsi),
P.O. Box 30007, P.O. Box 30007,
Lusaka, Zambia. Lusaka, Zambia.
Contact No.: +260962256006 Contact No.: +260967208380
Contact No.: +260971405013

6. • Appointed as Choir Coordinator, Choir Master (Conductor), Chairman of the
Disciplinary Committee for the school choir at Hillcrest National Technical High School.
• Awarded a certificate for second prize at a Junior Engineers Technicians and Scientists
(J.E.T.S) fair which was held at the University of Zambia.
Aspirations
To pursue further studies in order to enhance my career in marketing and for self development.
Hobbies
Making friends, travelling, reading, watching football and singing.
Attributes
Very co-operative, hardworking, self starter and able to work under minimum supervision. Able
to communicate in English, Tonga, Nyanja and Bemba fluently.
Referees
Mr. Mayimbo Kalengo Indira Hakafwamba
Zonal Business Manager, Finance & Admin. Officer,
Airtel Zambia, Zambia Civil Society Centre,
P.O. Box 320001, Lusaka, Zambia
Lusaka. Zambia. Contact No.: +260978988817
Contact No.: +260978981214
Miss. Natasha K. Mulowa Mr. Francis Simfukwe
VAS_Voice Executive, P&I Marketing, Zonal Business Manager
Airtel Zambia, Airtel Zambia
P.O. Box 320001, P.O. Box 320001,
Lusaka, Zambia. Lusaka, Zambia
Contact No.: +260978981249 Contact No.: +260978981329
Mr. Vivek Gupta Mr. Kashabila Sakala
Trade Development Manager, Marketing Development Coordinator
Varun Beverages (Z) Ltd (Pepsi), Varun Beverages (Z) Ltd (Pepsi),
P.O. Box 30007, P.O. Box 30007,
Lusaka, Zambia. Lusaka, Zambia.
Contact No.: +260962256006 Contact No.: +260967208380
Contact No.: +260971405013