1. NADER WALAAN HAMDY WAHEEB
Address : 48 ELkholafa-ST feryal company, Assiut, Egypt
Mobile No. : 01227166338
Home No. : 088 / 2299929
Email : nader.walaan87@gmail.com
Personal Data
Career Objective
Date of Birth : 27/10/1987
Marital Status : Single
Passport : Valid
Military Status : Exempted
Looking forward to a position with development potential in the fields of
accounting, management, marketing or customer service where my abilities and
prior achievement can be best utilized.
Education
Current Job
Graduated from, Faculty of Commerce, Accounting Department, Assiut
University. (2009).
• From Feb2016 till now as Relationship Officer in Credit Agirecole
Bank.
• Position Responsibilities:
 Manage a portfolio of customers achieving revenue goals, sales/services
and portfolio growth targets across a range of products and services for a
specific pre-defined set of customers to create a profitable durable
relationship.
 Provide the assigned portfolio of intermediate customers with
personalized services, so as close relationships, achieve maximum
profitalbe contribution for the bank and retain their loyalty.
 Actively identify new customers, grow affulent customers protfolio by
introducing higher numbers of "NTB" new to bank affluent customers.
 Leadership and management.
 Marketing & Selling skills.
 Respond to Compliance Department inquirements by obtaining proper
approvals.
 Maximize profitability from the priority base.
 Communication & Interpersonal skills.
 Time management & organizational skills.
 Follow up with others, departments, pipeline credit / operations Dept. on
pending cases.
 Ensure implementation of all bank policies / procedures / KYC
requirements.

2. Previous
Experiences
 Ensure following set procedures as per designation.
• From October 2013 till Feb2016 as Relationship Assistant in
Credit Agirecole Bank.
• Position Responsibilities:
 Manage a portfolio of customers achieving revenue goals, sales/services
and portfolio growth targets across a range of products and services for a
specific pre-defined set of customers to create a profitable durable
relationship.
 Maintain customer contact.
 Minimize customer attrition
 Up-sell and cross-sell other bank products and services to existing
customers.
 Ensure delivery of customer promise and practice brand values, continue
to maintain and improve the quality of service offered.
 Ensures handling and covering all customer requests / inquiries to
deliver services excellence.
 Efficiently handles customers complaints , escalating as appropriate.
 Follow up with others, departments, pipeline credit / operations Dept. on
pending cases.
 Ensure implementation of all bank policies / procedures / KYC
requirements.
 Ensure following set procedures as per designation.
• From January 2012 till October 2013 as Assistant store manager
in mobile shop Bran. Assiut
• Position Responsibilities:
 Assist in Planning and preparing work schedules and assignments of
employees to specific duties.
 Assists and supervises employees engaged in sales work, taking of
inventories, reconciling cash with sales receipts, keeping operating
records and preparing a record of transactions or performs work of
subordinates, as needed.
 Ensures compliance of employees with established security, sales, and
record keeping procedures and practices.
• From July 2010 Till end of 2011 as Senior Sales in mobile shop
Bran. Assiut
• Position Responsibilities:

3. Courses
Languages
Personal Skills
Hobbies
 Responsible for the daily and weekly stock tracing
 Responsible for the weekly and monthly Reports.
• From December 2009 Till July 2010 as Sales Maker at mobile
shop (MERCATO MALL branch ,Sharm EL-Sheikh)
• Position Responsibilities:
 Responsible for all types of customer payment for the sold products.
 Responsible for display and merchandising of the on floor items.
• From July 2009 Till November 2009 as Sales Maker at Canon
store (Sharm EL-Sheikh)
• Position Responsibilities:
 Present and sell company products and services.
 Identify sales prospects.
 Develop and maintain sales materials and current product knowledge
 Banking:
• Credit Risk
• Financial Risk
• Basic Creitificate 1 & 2
• Credit Analysis
• CBS
• Fraud
• Allianz
 Communication skills
 Selling skills
• Operating systems: windows (98/2000 / XP)
• General application: office 2003-2007 :
 Word
 PowerPoint
 Excel
 Access
Other courses :
• ICDL
• Computerized Accounting 2008 ( Excellent )
• English course in Axson center
Arabic: Mother Tongue.
English: Very good "Written and Spoken".
• Surfing through internet.
• Hard worker, Meeting deadlines, Cooperative, Serious, Fast learning
and Work under pressure.
• To deal with Foreigners from all over the World.
• Interpersonal skills.
• Problem solving and ability to make a decisions and essential required
for handling customers requests / complaints.
• Product knowledge
Sports : Volleyball (Professional Player), Swimming , Handball

4. Interests : Listening Music
"I hope my qualifications meet your requirements"