Mutually Supportive Management Systems (MSM) describes how effective control systems rely on the mutual support of both formal and informal systems. The Mackenzie framework of the Seven S's provides conceptual support for MSM, identifying seven mutually supportive systems: staff, skills, strategies, structures, systems, style of leadership, and shared values. A management control system refers to the formal processes and procedures that managers use to influence members of an organization to implement its strategies, with an effective system featuring a recurring cycle of activities.

1. Mutually Supportive Management Systems
(MSM)
By
Suryadev
R.No - 12397104

2. Mutually Supportive Management Systems (MSM)
The effective operation of control systems is a
culmination of the mutual support of several systems,
most of all the formal and informal. They are however,
somewhat discursive in the description of the mutual
supportive systems. A more explicit conceptual
support for the concept is from the Mackenzie
framework of the Seven S.

3. 7s mckinsey Model
3 - Hard
4 - Soft

4. Staff - Number of Staff; How people are hired,
integrated, developed, and socialized into the
organization
Skills - The distinctive skills, capabilities, and
competencies that reside in the organization
Strategies - The initiatives that the organization has
chosen to gain sustainable competitive advantage
and reach its vision
Structures - The organizational structure, roles, and
other frameworks that the organization uses to
guide activities

5. Systems - The formal and informal processes
and procedures that support and govern
activities
Style of Leadership - The leadership approach
of top management
Shared Values - The guiding concepts and
principles used to guide behavior in the
organization

6. A system is a prescribed way of carrying out any
activity or set of activities. The systems used by
management to control the activities of an
organisation are called the management control
system. Management control is the process by which
managers influence other members of the
organisation to implement the organization’s
strategies. Management control is facilitated by a
formal system that includes a recurring cycle of
activities.
Summary

7. Thank You