Kharkiv PMDay 2017 Андрій Павлюков - "Motivation and Engagement (Management 3.0 Moving Motivators game)"

1. Motivating and
Engaging
Workers

2. 2
Andrii Pavliukov / andrii@andriipavliukov.com
Andrii Pavliukov is licensed Management
3.0 trainer and Agile Coach at
andriipavliukov.com with many years of
experience working with variety of
organizations from small to enterprise
scale.The main focus of Andrii's trainings
is application of Agile Leadership
practices in different contexts

3. Story

4. How do we motivate people?
How can we improve
engagement?

5. When did you last
enjoy your work? And
why?
Short table talk (5 mins)

6. Business leaders and human resource
managers consider the “lack of
employee engagement” one of their top
priorities.
But why do many workers not feel
engaged?

7. Without motivation,
nothing would be
produced.
Firms exist to coordinate
and motivate people’s
economic activity.
- John Roberts, “The Modern Firm”

8. A motivated
worker is not
necessarily an
engaged worker.

9. Technically, we cannot make people feel motivated
or engaged. But we can certainly set up the right
conditions that maximize the probability that it will
happen (even though success is never certain).

10. Managers are responsible for making
engagement a built-in property of the
organization.

11. Is employee engagement about intrinsic or
extrinsic motivation?
Does an author write books because she loves the writing
process? Or because she loves the support and
encouragement from readers? Maybe a bit of both?

12. The CHAMPFROGS model
deals specifically with
motivation in the context of
work-life.
It consists of ten motivators
that are either intrinsic,
extrinsic, or
a bit of both.

13. The CHAMPFROGS model is
influenced by several other
models of human
motivation.
• Two-Factor Theory, Frederick Herzberg
• The Hierarchy of Needs, Abraham
Maslow
• Theory of Self-Determination, Edward
L. Deci and Richard M. Ryan
• 16 Basic Desires Theory, Steven Reiss

14. Curiosity
The workers have plenty of
things to investigate and to
think about.

15. Honor
Workers feel proud that
their values are reflected in
how they work.

16. Acceptance
Colleagues approve of what
people do and who they
are.

17. Mastery
The work challenges
people’s competence
but it is within their
abilities.

18. Power
There’s enough room for
workers to influence what
happens around them.

19. Freedom
People are independent
of others with their
work and
responsibilities.

20. Relatedness
People have good social
contacts with the others in
their work.

21. Order
Workers have
enough rules and
policies for a stable
environment.

22. Goal
The people’s purpose in
life is reflected in the
work that they do.

23. Status
People have a good
position and are
recognized by their
colleagues.

24. Managers must seek ways for
the CHAMPFROGS motivators
to become systemic
properties of the firm.
For example, laboratories
and research centers
typically satisfy people’s
need for curiosity.

25. Which companies have
which motivators built
into their system?
What about your
organization?
Short table talk (5 mins)

26. Manage the
system, not the
people.

27. https://management30.com/product/moving-
motivators/
Exercise:
Play Moving Motivators!

28. 1. Put the motivator cards in order, from unimportant
to important
2. (You may leave out any cards you don’t want to use.)
Exercise: Moving Motivators
28

29. 3. Consider an important change in your work (for
example, becoming a more Agile organization)
4. Move cards up when the change is positive for that
motivator; move them down when the change is
negative
Exercise: Moving Motivators
positive change
negative change
29

30. 5. Explain 1 or 2 of the changes
6. Repeat for each player
Exercise: Moving Motivators
30

31. Debrief

32. Motivation factors matrix
32

33. Who Am I? – Steven Reiss http://bit.ly/1osd01T
Self-Determination Research – Ryan Deci http://bit.ly/1QVTaFC
Drive – Daniel H. Pink http://bit.ly/1OBZO1G
Motivation and Personality – Abraham Maslow http://bit.ly/1Rqbo49
The Motivation to Work – Frederick Herzberg http://bit.ly/1QVTqV2
Reading List

34. Want to work with your peers to solve problems
facing today's change management?
Learn to increase employee engagement at a
Management 3.0 workshop!
https://management30.com/events/
http://www.andriipavliukov.com

35. info@management30.com
Text: Jurgen Appelo ♦ Illustrations: Chad Geran ♦ Design: Muuks