1. curriculum vitae
Mohd Murshid
D1/341 Street No.5 Vishwakarma colony Jaitpur Part -2 Badarpur New Delhi
Telephone: (Mobile) +917557667877
Email: aalam.murshid628@gmail.com
Date of Birth: August 15, 1991
Have high magnitude with sense of creative forwards the management performs
well under pressure and short notice demand. Have strong desire to grow
professionally and constantly ready to face the challenges.
• B.Com From Indira Gandhi National open university in 2014
• 6 Months diploma course in computers covering MS-office,
Internet.
• Blue Dart Express Ltd. (January 1st 2013 to July 2014)
• Ecom Express Pvt Ltd. (12th July 2014 to May 2015)
• Tolexo India Pvt Ltd. (12th May 2015 to November 2016)
• Safexpress B2C Pvt. Ltd. (6th Dec 2016 to till date)
Safexpress B2C Pvt Ltd. (Position) - Executive BDM (Business)
Key Responsibility Area’s:-
• Maintaining fruitful relationships with existing customers.
• Prospect for potential new clients and turn this into increased business.
• Work with technical staff and other internal colleagues to meet
customer needs.
• Present new products and services and enhance existing relationships
• Submit weekly progress reports and ensure data is accurate with higher
Management
• Track and record activity on accounts and help to close deals to meet
these targets.
• Understand the company’s goal and purpose so that will continual to
enhance the company’s performance.
• Present an image that mirrors that of the client.
Technical Qualification
Education Qualification
Work Experience
CAREER OBJECTIVE
Current Employer

2. Tolexo India Pvt Ltd.(Position) - Delivery Management Executive
(Operations)
Key Responsibility Area’s:-
• Handling NDR Team & Allocating daily jobs and workload to them.
• Attending and participating in team meetings & Client meetings.
• Preparing daily pendency reports & sharing with respective Courier.
• Aging monitoring of non-delivered shipments/ return pickups for them
& Getting them closed with the help of CRM Team.
• Managing all reports regarding delivery TAT & Performance of Couriers
& Sharing with higher Management on daily basis.
• Preparing Daily MIS and control sheet to control pendency & Sharing
wit
• Developing rapport with internal/external constitute of client at all
levels; for maximum client retention and achievement of revenue.
Ecom Express Pvt Ltd. (Position) - Executive Key Accounts
Key Responsibility Area’s:-
• Ensuring all deliveries is made in with in timeline with co-operation of
internal operations.
• Aging monitoring of non-delivered shipments/ return pickups for them
& Getting them closed with the help of CRM Team.
• Managing all reports regarding deliveries and reverse Pickups.
• Preparing Delivery and return pickups Performance report as per the
client’s requirement.
• Preparing Daily MIS and control sheet to control pendency.
• Developing rapport with internal/external constitute of client at all
levels; for maximum client retention and achievement of revenue.
Ecom Express Pvt Ltd.(Position) – Customer Service Executive
Blue Dart Express Ltd. (Position) - Customer Service Executive
Key Responsibility Area’s:-
• Ensuring all deliveries is made in with in timeline with co-operation of
internal operations.
• Aging monitoring of non-delivered shipments/ return pickups for them
& Getting them closed with the help of CRM Team.
• Managing all reports regarding deliveries and reverse Pickups.
Professional Experience
Professional Experience
Professional Experience

3. • Preparing Delivery and return pickups Performance report as per the
client’s requirement.
• Preparing Daily MIS and control sheet to control pendency.
• Playing Cricket
• Listening Music
• Making New Friends
• Father’s Name :- Mohd Sameer
• Date Of Birth :- 15-Aug-1991
• Marital Status: - Married
• Language Known :- Hindi, English, Bengali
I do here by declare that the particulars of information and facts stated herein above are
true, correct and complete to the best of my knowledge and belief.
Place: New Delhi
Date: 25-Jan-2017
Mohd Murshid
Leisure Interests
Declaration
Personal Dossier