1. DESHBANDHU SOOD
Phone: 9910470037
E-mail:- dbsood@gmail.com
Enthusiastic professional with 17 years of experience in Hotel Industry’s, & MNCs like Knight Frank
Property Services Pvt. Ltd. In Operation, Facilities, Support Services, Hospitality covering building
maintenance/ housekeeping, cafeteria management & all other administrative functions of a large sized
state of the art facilities.
Work History
Knight Frank Property Services Pvt. Ltd. In Operation (Aug 2007 to till date)
Post – Operation Manager (FMS-North)
Managing North, IndusInd Bank account
Facilities with 252 Branches, 6 Zonal offices & 1 corporate office with approx. 4.50,055 sq ft captive
infrastructure for approx.785 + employees
Administration Management Facilities Management
o Vendor Management
o Compliance Management
o Liaison with Govt. Authorities
o Security & Safety Management
o Procurement
o Invoice processing
o Payments Systems
o Invoice Processing , Provisioning
o All the documentations – Reports
o Housekeeping Management
o Repair & Maintenance
o Guest House Management
o Pest Control
Key Result Areas
 Ensuring regular track for all Housekeeping attendance & consumable goods for day to day operation.
 Preparing the consumption reports & looking after all the inventories.
 Doing a routine site visits to note down the area concern which need to be done for the upkeep
 Co-ordinated with the client’s for the Preventive maintenance as per schedule & day to day maintenance
of Branches (including Soft service, electrical & plumbing work)
 Selecting vendors, awarding the contracts in coordination with central procurement.

2.  Working on succession planning of the workforce, appraising the member’s performance & providing
feedback.
 Feb’05- Aug.’07 with Shangri-la Hotel, New Delhi as Service Leader.
 Responsible for all V.I.P & regular guest in house.
 Responsible for floor consumption & guest room inventories, minibar & lost & found.
 Responsible for General Maintenance & fellow up with purchase for the pending items.
 Responsible for the departmental training for all the new recruits.
 Achievements
 I was awarded with the “Proclamation of Appreciation” certificate for being a part of opening team
member.
 Implemented training courses for the new recruits-speeding profitability.
 Representing housekeeping department in all the operational meetings.
 Feb’05- Aug.’07 with Shangri-la Hotel, New Delhi as Service Leader.
Achievements
 I was awarded with the “Proclamation of Appreciation” certificate for being a part of opening team
member.
 Appointed as departmental trainer to implement training courses for the new recruits-speeding
profitability.
 Active member of ERT team.
 July’01- Dec’03 with Cecile (An Oberoi Hotel) Shimla as Housekeeping associates &
Housekeeping Supervisor.
Responsibilities
 Supervising & Responsible for the all the guest floors & Public area.
 Responsible for mini bar consumption, Store & guest room inventories.
 Was active team member of the firefighting team.
 Ensuring maintenance of optimum inventory levels in the stores, Mini bar and coordinating with engg. &
purchase department for the procurement of necessary items for the department.
 Coordinating with various departments for smooth operational flow. Implemented training courses for the
new recruits-speeding profitability.
Achievements
 I was awarded as “Employee of the quarter front of the house” for quarter ending Sept.1998. towards
contribution to team effectiveness, customer orientation, training efforts, quality consciousness & overall
performance at work.
 Appointed as “BOSS” trainer for the department.
 Completed the fixed assets inventory successfully.

3. Educational Qualification
• Graduation from Himachal Pradesh University in 1993
• Post Graduate Diploma in (Hotel Management) from IHM Kufri (HP)
Personal information
• Date of Birth : 6th
April 1971
• Marital Status, : Married
• Gender : Male
• Residential Address : D-129/6 D-Block Laxmi Nagar Near Metro Station,
(Deshbandhu Sood)