1. Jennifer R Gamble
25 Shermanta Drive  Duncannon PA 17020  (717) 729-4025  jennifergamble77@yahoo.com
Objective ______________________________________________________________________
To expand my knowledge and to improve my management skills.
Profile ________________________________________________________________________
I am a very ambitious person who believes that teamwork, good organization skills and multi tasking is the
way to get things done. I am determined to achieve my goals in life and will work hard to reach them. Doing
anything less than my best is not an option. My work ethic has been applauded on many occasions. That, along
with my experience and enthusiasm, will make me a great addition to your team. I am looking to continue my
career by influencing good work ethics, excellent customer service, safety, & efficiency.
Skills Summary _________________________________________________________________
 Project Management
 General Office Skills
 Insurance Claim
Investigation/Reporting
 Project Consulting
 Customer Service
 Report Preparation
 Payroll
 Scheduling
 Training
 Mentoring/Coaching
 Safety Manager
Professional Experience __________________________________________________________
COMMUNICATION
 Maintain professional relationships with customers and employees.
 Communicate to many departments within Waste Management.
TECHNOLOGY
 Rapidly learn varied computer programs and applications:
o MS Office: Word, Excel, PowerPoint
o Qlikview
o Opus
o EMAP
o Pace Management
o Sharepoint
o Kronos
o OCSD/OCS
o AIMS
o PMT
o SMART
o Capacity Planner
o DriveCam
o eRoute Logistics
o Fastlane
o PeopleSoft
o SnapShot
o Talent Management
CUSTOMER SERVICE
 Always ensure customers get the attention they deserve and answers they need.
 Staying proactive with learning and training others to provide efficient, accurate information at all times.

2. Jennifer Gamble
Employment History _____________________________________________________________
ROUTE MANAGER/ALL LINES OF BUSINESS – Waste Management
12/2012 to present
Currently manage 32 employees for Commercial, Industrial and Residential. My support and coaching
abilities drive employees to reach our ultimate goal of Safety and Efficiency. In 2012 introduced
Onboard Computers and Drivecam. These 2 programs drove Waste Management into newer
technology. Training employees on correct usage and encouraging their positive attitude made both
programs a success. Much of my focus for this position is coaching, asking open ended question
empowing employees to know the answers and know what to do for productivity and safety.
ONBOARD COMPUTER TRAINER – Waste Management
04/2012 – 12/2012
Supported new Professional growths for the entire company going paperless worldwide. Over 9
months traveled from site to site in Central Pennsylvania, New Jersey areas. Training employees at 26
sites on the use if Onboard Computer Unit (OBU). Also conducted separate training for office
personnel for office tool of OCS- OCSD. This was the communication side of the OBU.
INDUSTRIAL DISPATCHER – Waste Management
12/2010 to 04/2012
Industrial dispatcher. Very complex position had to be a quick thinker and to be able to juggle multiple
things at one time. Multitasking is a must. Scheduled drivers load every day. Loads changed by the
minute. Had to learn multiple counties. Supported drivers in Adams, Lancaster, and Cumberland,
Dauphin, Lebanon, Schuylkill and York counties. Working with Contractors, sales, billing, customer
service and managers to ensure completion of there assigned routes. Supported management in staying
compliant with D.O.T regulations, hours and truck inspections.
COMMERCIAL DISPATCHER – Waste Management
04/2009 to 12/2010
Commercial dispatcher. Supported drivers on there daily routes. Contacting customers, sales, billing,
customer service and managers to ensure completion of there assigned routes. This was a whole new
Customer base. This was a more proactive line of business. We contacted customers while drivers
were on site to eliminate any service issues to ensure timely pickup for our customers. Drivers were
held to be compliant with D.O.T regulations, municipal contracts, limits and time ordinances.
RESIDENTIAL DISPATCHER – Waste Management
03/2004 to 04/2009
Supported drivers on their daily routes. Contacting customers, sales, billing, customer service and
managers to ensure completion of there assigned routes. Ensuring drivers were compliant with D.O.T
regulations, municipal contracts, limits and time ordinances. This department trained me on different
computer systems, customer based and productivity.

3. Jennifer Gamble
ACCOUNTS PAYABLE/RECIEVABLE--Georges’ Flowers
08/02 to 03/04
Opened store daily. Reconciled registers, inbound & outbound orders. Payroll, Paid all business
expenses, salaries. Employee Benefits, health and retirement. Also monthly billing.
DISPATCHER—Penske Logistics
10/99 to 8/02
Assigned all loads throughout the shift. Ensure all trucks/loads were covered. Printed and assigned
BOL for Fleet drivers.
Education _____________________________________________________________________
BIG SPRING HIGH SCHOOL – Newville, PA
General, Graduated 1996 - Diploma
CUMBERLAND-PERRY AREA VOCATIONAL TECHNICAL SCHOOL - Cosmetology
1994-1996 Certificate of Completion/License in Cosmetology
DALE CARNEGIE COURSE IN PUBLIC SPEAKING – Waste Management
13 week course completed January 2008
References:
Jen Law 610 N Market St Duncannon, Pa 17020 717-798-6500
Michael Aunspach 58 Haas Dr Duncannon, Pa 17020 717-649-1185
Tammy Gitt 278 Walnut Bottom Rd, Shippensburg Pa 17257 717-532-8240