Mingma Doma Sherpa is seeking a suitable position where his experience can be fully utilized. He has worked as a receptionist at GRT Grand Estancia in Chennai from 2012-2013 and as a front office manager at A&M Residency Hotel in Delhi from 2013-2015. His duties in these roles included welcoming visitors, maintaining security procedures, and resolving guest problems efficiently. He is fluent in English and Hindi.

1. Mingma Doma Sherpa
| Sharjah, United Arab Emirates |
| Cellular: 050-6642517|
PERSONAL DETAILS:
NAME: Mingma Doma Sherpa
Marital Status: Single
Visa Status: Visit Visa
Email: sherpamingma007@yahoo.com bharatiaju007@yahoo.co.in
Nationality: Indian
Date of Birth: 15th July 1989
OBJECTIVE
Seeking suitable position for substantial responsibility where my past and varied experience would be
fully utilized in a career opportunity and where making a significant contribution to the success of my
employer gains me career advancement opportunities.
EDUCATION
 GODWIN MODERN ENGLISH SCHOOL-NIOS
Other Skills and Training
1. Result Oriented.
2. Potential and confidence to function independently desire goal.
WORK EXPERIENCE
GRT GRAND ESTANCIA (Chennai) 2012-2013
Working as a GRE post. (Reception)
DUTIES AND RESPONSIBILITIES:
 Welcomes visitors by greeting them, in person or on the telephone; answering or referring
inquiries.
 Directs visitors by maintaining employee and department directories; giving instructions.
 Maintains security by following procedures; monitoring logbook; issuing visitor badges.
 Maintains telecommunication system by following manufacturer's instructions for house phone
and console operation.

2.  Maintains safe and clean reception area by complying with procedures, rules, and regulations.
 Maintains continuity among work teams by documenting and communicating actions,
irregularities, and continuing needs.
 Contributes to team effort by accomplishing related results as needed.
A&M Residency Hotel (Delhi) 2013-2015
Working as a Front Office Manager.
DUTIES AND RESPONSIBILITIES:
1. Trains, cross –trains, and retrains all front office personnel.
2. Participates in the selection of front office personnel.
3. Schedules the front office staff.
4. Supervises workload during shifts.
5. Evaluates the job performance if each front office employee.
6. Maintains working relationships and communicates with all departments.
7. Maintains master key control.
8. Verifies that accurate room status information is maintained and properly communicated.
9. Resolves guest problems quickly, efficiently, and courteously.
10. Updates group information. Maintains, monitors, and prepares group requirements. Relays
information to appropriate personnel.
11. Reviews and completes credit limit report.
12. Works within the allocated budget for the front office.
KNOWN LANGUAGES
 English (can write and speak very well)
 Hindi (can write and speak very well)
 Reference will be furnished upon request