1. CURRICULUM VITAE-Amit Singh
PERSONAL DETAILS Amit Singh
Area of Interest Hotel Reservation /Sales & Marketing/Customer Service
Residential Address: Sunday Market Aya Nagar (New Delhi)
Mobile: +91-9643902980
Email: amittr666@gmai.com
Date of Birth: 15/07/1990
Nationality: Indian
CAREER OBJECTIVE
To be an integral part of the Hospitality Industry through smart and hard work, enthusiasm, initiative and a
learning attitude towards any assignment taken up, working with the sole aim of guest satisfaction and
achievement of organizational goals.
CAREER ACHIEVEMENTS
September 2014 – yatra.com (Yatra online private limited)
Designation- SeniorTravel Service consultant
Roles & Responsibilities
Manage an efficiently operated shift that is in accordance with the agreed standards and
regulations
Use every possible opportunity to gain knowledge in all areas.
Promoting and marketing the business.
Dealing with customer queries and complaints & refunds.
Arranging accommodation.
Using the booking system to secure holidays.
Collecting and processing Payments.
Advising clients on travel arrangements.
Sending out tickets/vouchers to clients.
Keeping clients up to dates with any changes.
Providing first call resolution and wow experience to clients.

2. EROS Hotel – Managed by Hilton May 2013 – Sept 2013
Industrial Trainee
Departments Covered – Front office, Housekeeping, F&B Service, F&B Production and Human Resources.
Done two weeks training in Fairmont Jaipur.
Other achievements
I got the appreciation letter from Eros Hotel – managed by Hilton for the outstanding performance in Front
office, Housekeeping and F&B Service.
Have been a part of various off Premises Caterings of prestigious organizations like EROS Hotel – Managed
by Hilton, Fairmont Jaipur, etc at Lucknow and surrounding areas representing the college team.
ACADEMIC ACHIEVEMENTS
Date: Completed June 2013
Course: M.B.A in Hospitality Management
Institution: Punjab Technical University.
Date: June 2011
Course: Bachelor Degree – B.A
Institution: Lucknow University.
Date: Completed 2007
Course: Higher Secondary School
Institution: U.P Board Allahabad
Date: June 2005
Course: Senior Secondary School
Institution: U.P Board Allahabad
Service Skills
Comprehensive problem solving abilities, excellent verbal and written communication skills, ability
to deal with people diplomatically, willingness to learn, team facilitator & hard worker.
Excellent skill in customer handling
Language Ability:
English : Fluent
Hindi : Excellent
Hobbies:
Keeping and gaining Knowledge Related to services, making friends and nook corner of the
world.

3. Hobbies:
Keeping and gaining Knowledge of food & beverages services, making friends and nook
corner of the world.
1 Notice period required 15 days
2 Current salary 25000/- INR
3 Expected salary NEGOTIABLE