1. Liyakat Ali Sheik
Al-Muhasinah, Dubai-UAE.
Cell: 971-522522686-skmahmood18@gmail.com
Career Overview
To be employed on prestigious establishment in a position where in my experience will be
enhanced and to hold a competent position that can provide long term career
opportunities, continuous advancement and comprehensive security of tenure. To
maximize my potential in office management and customer service.
Core Strengths
 Active listening skills
 Strong organizational skills
 Energetic work attitude
 Customer service expert
 Telecommunication skills
 Adaptive team player
Accomplishments
 Worked with company systems such as Live Support and diligently completed all
assigned tasks, working overtime as needed.
 Customer Service
 Researched, calmed and rapidly resolved client conflicts.
 Customer Interface
Work Experience
Receptionist
February 2014 to Current
Emrill Services LLC---Dubai
Duties/Responsibilities:
 Greeting and welcoming guests and visitors.
 Assisting desk inquiries, phone inquiries and complaints in the front desk.
 Assisting customers and visitors with right information about building and location.
 Handle Move in and Move outs of the apartments.
 Handling mails received, sorting and delivering to the concerned persons.
 Providing secured access for visitors and residents of the building.
 Daily log in and updating records for visitors, move in booking and details of new
tenants.
 Respond promptly to customer inquiries and bookings.
 Handle and resolve customer complaints.
 Managing day to day reports and forwarding it to higher management.
 Providing guest and residents with fundamental residential and local information

2. Work Experience
Office Boy
January 2012 to August 2013.
National Corporation for Tourism & Hotels--- Abu Dhabi
Duties/Responsibilities:
 To open and close office on a daily basis.
 Greeting and welcoming staff, guests and visitors.
 To deliver and pick-up mail, messages, documents, packages and other items to and
from government offices, the post office, or any other location that may be required.
 To deal with basic administrative duties.
 To make photocopies of reports and correspondence files.
 To coordinate the maintenance and repair of office equipment.
 Prepare and setting up conference hall for meetings.
 Give refreshments to clients and guests such as serving water, tea, coffee and fresh
juices etc.
 Maintain cleanliness and orderliness in work place.
 Establish a harmonious relationship with the clients and guests as well as with the
staff.
Educational Background
High School Diploma: CEC, 2002
BSRV Naidu Junior College---Hyderabad (AP) India
Computer Skills
•MS-office
•Excel
•Windows
• Power Point and Internet
•Auto Cad (civil)
Languages
 English, Urdu & Hindi
Personal Information
 Date of Birth : 26-02-1983
 Marital Status : Single
 Nationality : Indian
 Passport No : H 0068156
 Date of Expiry : 29-07-2018
 Visa Status : Employment (Transferable)
References
Upon request