1. Dawn Nheecore S. Baclao
Receptionist /Administrator
UAE EXPERIENCE
Corporate Concierge /Receptionist
Cofely Besix Facility Management LLC│ Feb 2016 – Present
To act as the first point of contact for visitors and callers to Alert and to undertake a
range of other administrative task as identified by the Facility Manager. Serve visitor
by greeting, welcoming, directing and announcing them appropriately, Answer,
screen and forward any incoming phone calls while providing basic information when
needed. Receive and sort daily mail / deliveries /couriers. Maintain security by
following procedures and controlling access (monitor logbook, issue visitor
badges.)Update appointment calendars and schedule meetings/appointments.
Perform other clerical duties such filling, photocopying, collating, faxing etc.
Receptionist
Euro Balls Toys Manufacturing LLC │Jan 2013-Dec 2014
Ensure adequate cover is in place .Arrange Temporary cover when necessary
Report on staff performance, Produce monthly management reports
Lead from the front – be the first point of contact if clients have any urgent issues.
Motivate and mentor the team – bringing out the best in their customer service
standards of excellence, Manage conference rooms and ensure liaison with all
providers is up to the required standard, Monitor conference room support and
produce exception reports, Suggest and implement service level improvements,
Meeting and greeting clients and visitors, Operating the main switch board console ,
Co-coordinating bookings for the client meeting rooms.
Booking taxis for client’s visitors and staff, Collating daily visitors/client lists. Liaising
with Training department for all .Training room bookings. Answering various queries
by either phone or email
Executive Secretary
Golden Strom FZE │May 2012- October 2013
Responsible for supporting high-level executives and management or entire
departments. Provides administrative support and performs numerous duties,
including scheduling, writing correspondence, emailing, handling visitors, routing
callers, and answering questions and requests
AL Rashidiya Dubai, UAE
+971-56379117
http///www.linkedin.com/in/dawn-
nhecore-baclao-b8887a111
hqind.nicole@gmail.com
admin1-cb54@cofely-besix.com
PROFILE
Proactive and highly skilled Administrative Assistant with 5 years’ hands-on experience
working in diverse office environments. A team player who works collaboratively and
effectively communicates with all levels of staff. Documented success in using MS Word,
Excel, PowerPoint and QuickBooks.
ACADEMIC QUALIFICATIONS
UNIVERSITY OF NUEVA CACERES,
Philippines
BS Information Technology [It]
2010
Associate in Computer Technology
– 2 Years
TRAINING & SKILLS /KNOWLEDGE
► Excellent in using FSI system
► Attended few Trainings in Timesheet and Telephone Etiquette
► Exceptional Organization and Customer Service Skills
► Keen Attention to Detail
► Proficient in Microsoft Suite, Advanced Publisher Skills (Both MAC and PC
Computer Savvy)
► Commitment (First Person In, Last Person to Leave Mentality)
► Professional Demeanor
► Detail Orientated, Accurate, Flexible and Reliable
► Team Player with the Ability to Work Effectively in any Environment
► Ability to Develop, Execute, Integrate, and Track Creative Materials
Date of Birth: March 10, 1991
Status: Single
Nationality: Filipino /Philippines
Visa Status: Employment – Cofely
Besix Facility Management –
Concierge Receptionist