1. Michelle Bowman
40019 Via Xanthe, Murrieta, CA 92562 • (951) 609-5754 • Email: mjanbowman@gmail.com
Professional Summary
A broad-based knowledge of retail management including product merchandising and display
techniques, forecasting and monitoring operational budgets, utilizing innovative techniques and
creativity to maximize sales of various product. Adept at personnel management, including expertise
in hiring, training, scheduling, supervising, and evaluating my team. A self-starter, detail-oriented,
multi-tasker, with excellent organizational skills. Well-versed in Outlook, Word, Excel, and
PowerPoint.
Professional Experience
Epic Wines and Spirits 2014 – 2016
Sales Representative – Inland Empire
Managed over 125 accounts both on and off premise
Responsible for bi-weekly service calls involving inventory, product placement, and ordering
Increased territory’s accounts and sales by over 15% meeting monthly sales and focus goals
Planned and implemented wine and spirit tasting events
Worked closely with suppliers including monthly showcase ride-alongs
Attended quarterly company-wide trade shows with my buyersclients
South Coast Winery, Temecula, CA 2012 – 2014
Senior Buyer/Retail Supervisor
Buy all merchandise for the winery’s main gift shop (10,000 square feet) including, clothing,
jewelry, wine accessories, logo’d accessories; maintained over $200,000 of inventory
Work on the MAS (inventory) system and implemented change over to UPC system for gift
shop
Manage over 120 vendor accounts including AP/AR
Work with corporate to see that all the Gift Shop accounts are paid when due
Compile monthly inventory of the gift shop and tasting rooms
Hire, train and work with all sales associates to increase knowledge of the merchandise in the
gift shop, promote up-selling, and cross-merchandising of products
Travel to trade shows to keep current with all buying opportunities for the highest quality
merchandise at the best price with negotiated shipping costs
Help plan and execute special events, including Haunted Wine Tours, Blessing of the Vines,
Blessing of the Wines and inter- winery activities
Falkner Winery, Temecula, CA 2012
Wine Club Manager
Responsible for all aspects of Wine Club for Falkner Winery over 1,500 members
Coordinate for all monthly shipments of wine for three wine clubs at Temecula winery
Provide weekly status updates for winery owners-membership including new memberships,
cancellations and retentions
Plan and host monthly events for all Wine Clubs including monthly Wine Appreciation classes
Maintain complete customer satisfaction from wine club members, email, phone and monthly
newsletter
Host Wine Club Saturdays pouring and interacting with all wine club members
Constant updates to Wineware (a software program used to track club members), and social
media
2. Mosaic SalesSolutions Irving, TX 2009 - 2012
District Manager
Covered all California/Arizona/Las Vegas accounts including grocery chains, Staples, Office
Max, Smart and Final, and Sears
Oversee 36 Brand Ambassadors (18 full-time working in retail/grocery chains) representing
Blackhawk gift cards
Hire, train, schedule and supervise brand ambassadors audit all accounts
Prepare weekly status reports; analyze sales reports for all accounts
Monitor district budget and prepare cost analysis for brand ambassadors daily approval of all
time and expense claims
Meet strategic deadlines to facilitate client needs; travel stores with clients on a monthly basis
Communication including reporting and presentations
Creation of incentive programs to encourage sales
Weekly audits to ensure integrity and efficiency
Sourceinterlink, Ontario, CA 2007 - 2009
Account Executive - Accounts included: Albertsons SW, Longs Drug Store, Bristol Farms, Jensen’s
Food Markets, Howe’s, Famima Markets
Coordinate all aspects of in-store magazine, paperback, hardback, and promotional
distribution
Communicate with Category Managers from all accounts to ensure correct distribution
Responsible for all promotional presentations to client buyers
Work closely with Publisher representatives to ensure correct title placement
Closely work with Regional Merchandising Managers and District Supervisors
Supply immediate feedback for all customer service reports
Mosaic Sales Solutions.Irving, TX 2002 – 2007
District Manager
Manage 30+ merchandisers within an individual big box retail partner
Interview, hire and train all merchandisers
Develop Performance Metrics/Program
Represent multiple clients within a single big box retailer
Recruitment, training, and mentoring of all merchandisers
Communication including reporting and presentations for all clients
Create incentive programs to encourage sales
Weekly audits to ensure integrity and efficiency from merchandisers
Education
Long Beach City College, Long Beach, CA
SMS, MAS, ADP, POS (Characters & Visual), Wine Ware, Crystal Reports, WASO Inventory, Mosaic