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Tracey Underwood
22 Weirfield Street Apt#2
Brooklyn, NY. 11221
925-752-2173
traysincentives@gmail.com
Objective
To use my skills and knowledge to the bestof my ability in any work environment,and obtain stability and growth
within the company.
Skills
Detail Oriented
Cash/CreditCard Handling
Great leadership skills
Clerical Skills
Great customer service and communication skills
Outgoing,eager to learn personality
Ability to manage multiple task and deadlines
Security Guard Card
Work Experience
Jackie-O Sunglasses (Online )
Owner
December 2014-July 2015
 Market Analysis:brand positioning,pricing,customer and competitive analysis
 Business Analysis:Sales trends,volume drivers, inventory management
 Social Media Marketing: Tumbler,Instagram,Blogs and retail online boutiques.
 Product development
 Manage Vendors and Investors
 Manage online sales
 Develop Web-site
 Wardrobe styling for models
 Manage Photo-Shoots
 Advertising/developing marketing materials
T rue(San Francisco,CA)
Sales Associates/General Manager
June 2014 –July 2015
 Co-Managed Store Operation with weekly sales volumes in excess of 30,000.
 Managed opening and closing stores.
 Assistpersonal stylist
 Cashier for sales and returns atPOS
 Assist customers with finding merchandising
 Operated fitting rooms
 Manage inventory
 Buyer assistant
 Track SKU in computer system
 Assistwith setting up sales floor,tracking samples,maintain presentation ofproducts.
 Setup Visual Displays on props and mannequins
 Warehouse packaging/organizing/inventory/shipping
Shiekh Shoes (Concord,CA)
Retail Associate
October 2013- December 2014
 Provide customer service
 Ring all transactions atPOS
 Pull Merchandise for clients
 Handle returns
 Selling customers merchandising
 Manage SKU’s on merchandise
 Oversea inventory control
 Manage Photo-shoots
 Product Development
 Exceeded Sales Commission Requirements
En Noir (Los Angeles,CA)
Sales Associates/Internship
Aug.2012-May 2013
 Product Development
 Inventory Management
 Warehouse packaging/Shipping
 Sales Marketing
Concord Pavilion (Concord,CA.)
January 2011 – January 2012
General Office Clerk/ Customer Service Representative
 Responsible for receiving,and sorting,daily incoming checks for processing accordingly.
 In charge of delivering incoming mail to staff in a timely manner.
 In charge of photo copying all confidential documentation,and filing accordingly.
 In charge of the Customer Service Desk:assisted clients with over the counter,and telephone,inquiries.
 Cashier assisting customers with purchases.
Education
Fashion Institute Of Technology (New York) Fashion Merchant Management
Santa Monica College (Los Angles,CA) General RequirementClasses
Deer Valley High School (Antioch, CA) High School Diploma
References Available upon request

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T.Underwood Resume 2015

  • 1. Tracey Underwood 22 Weirfield Street Apt#2 Brooklyn, NY. 11221 925-752-2173 traysincentives@gmail.com Objective To use my skills and knowledge to the bestof my ability in any work environment,and obtain stability and growth within the company. Skills Detail Oriented Cash/CreditCard Handling Great leadership skills Clerical Skills Great customer service and communication skills Outgoing,eager to learn personality Ability to manage multiple task and deadlines Security Guard Card Work Experience Jackie-O Sunglasses (Online ) Owner December 2014-July 2015  Market Analysis:brand positioning,pricing,customer and competitive analysis  Business Analysis:Sales trends,volume drivers, inventory management  Social Media Marketing: Tumbler,Instagram,Blogs and retail online boutiques.  Product development  Manage Vendors and Investors  Manage online sales  Develop Web-site  Wardrobe styling for models  Manage Photo-Shoots  Advertising/developing marketing materials T rue(San Francisco,CA) Sales Associates/General Manager June 2014 –July 2015  Co-Managed Store Operation with weekly sales volumes in excess of 30,000.  Managed opening and closing stores.  Assistpersonal stylist  Cashier for sales and returns atPOS  Assist customers with finding merchandising  Operated fitting rooms  Manage inventory  Buyer assistant  Track SKU in computer system  Assistwith setting up sales floor,tracking samples,maintain presentation ofproducts.  Setup Visual Displays on props and mannequins  Warehouse packaging/organizing/inventory/shipping
  • 2. Shiekh Shoes (Concord,CA) Retail Associate October 2013- December 2014  Provide customer service  Ring all transactions atPOS  Pull Merchandise for clients  Handle returns  Selling customers merchandising  Manage SKU’s on merchandise  Oversea inventory control  Manage Photo-shoots  Product Development  Exceeded Sales Commission Requirements En Noir (Los Angeles,CA) Sales Associates/Internship Aug.2012-May 2013  Product Development  Inventory Management  Warehouse packaging/Shipping  Sales Marketing Concord Pavilion (Concord,CA.) January 2011 – January 2012 General Office Clerk/ Customer Service Representative  Responsible for receiving,and sorting,daily incoming checks for processing accordingly.  In charge of delivering incoming mail to staff in a timely manner.  In charge of photo copying all confidential documentation,and filing accordingly.  In charge of the Customer Service Desk:assisted clients with over the counter,and telephone,inquiries.  Cashier assisting customers with purchases. Education Fashion Institute Of Technology (New York) Fashion Merchant Management Santa Monica College (Los Angles,CA) General RequirementClasses Deer Valley High School (Antioch, CA) High School Diploma References Available upon request