Hanna Sommerlatte is seeking a position that utilizes her experience in management, customer service, and sales. She has over 10 years of retail experience in bridal shops and clothing stores, holding positions such as General Manager, District Manager, and Human Resources Manager. She has a B.A. in Psychology from the State University of West Georgia.

1. HANNA SOMMERLATTE
1012 Gloria Grand Blvd (704) 743-8187 - Cell
McDonough, Georgia 30252
mrssommerlatte@yahoo.com- E-mail
OBJECTIVE To apply extensive experience in management, customer service
and sales. To utilize strong communication, interpersonal and
organizational skills in a challenging and innovative environment.
EDUCATION B.A. Psychology
STATE UNIVERSITY OF WEST GEORGIA, Carrollton, Georgia
EXPERIENCE
Nov. 2014- KELLY’S CLOSET, ATLANTA GA
Present Bridal Sales Consultant
• Assist brides in selecting and ordering their wedding gown
• perform daily administrative operations such as answering
phone/e-mail inquiries and managing appointments
• Write purchase orders and process order confirmations.
Receive and enter merchandise into inventory.
Aug. 2011- NITSA’S APPAREL AND BRIDAL, Charlotte NC
Aug. 2014 General Manager
• Increased store sales by offering exceptional customer
service and extensive knowledge of high end garments and
alterations
• Completed day to day operations for the bridal department,
such as writing purchase orders, maintaining vendor
relationships and managing appointments
• Facilitated in buying merchandise for the store by analyzing
sales reports and fashion trends
Mar. 2008- K-LA BOUTIQUE, Charlotte, NC
Jul. 2011 District Manager, All locations
• Responsible for ensuring the highest level of customer
service throughout all stores
• Participated in the development of company policies,
procedures and long term goals
• Acted as the liaison between the business owners and store
managers to ensure compliance with company objectives
General Manager, Charlotte, NC
• Managed sales and promoted new business through social
media and marketing within the community
• Managed day to day store operations
• Responsible for visual merchandising and inventory
management

2. Nov. 2006- J. CREW, Norcross, Georgia
Mar. 2008 Human Resource Manager
• Completed all HR functions such as recruiting, hiring and
training of sales associates
• Responsible for processing payroll and making schedules
• Assisted in day to day store operations
Aug. 2004- BANANA REPUBLIC, Multiple locations, Georgia
Oct. 2006 Customer Experience Manager, Perimeter Mall
• Completed weekly schedules
• Trained and developed sales associates
• Functioned as a floor supervisor
Visual Merchandising Manager, Atlantic Station
• Responsible for merchandising and inventory management
• Trained and developed visual specialists
• Served as a member of the visual/merchandising team for
new store openings.
Stock Room Manager, Avenues at Peachtree City
• Functioned as assistant to the visual merchandising
manager
• Responsible for leading the shipment delivery process
• Trained stock associates
Sales Associate, Avenues at Peachtree City
TRAINING HR Law 2010, Fred Pryor Seminar, 2010
Diversity and Ethics in the Workplace, J.CREW, 2007
Interview Workshop, Banana Republic, 2005
APPLICATIONS Microsoft Office, Microsoft RMS, StaffWorks, RetailPro
REFERENCES Available upon request.