The document is a resume for Sherri Neely that outlines her career experience and skills. She has over 10 years of experience in office administration, customer service, and accounting roles. Her most recent role was as a Relief Manager at EZ Stor Mini Storage where she professionally handled phone calls, customer information, daily reports, invoices, payments, rentals, and mail. She has a range of skills including Microsoft Office, accounting, customer service, and administrative tasks.

1. SHERRI NEELY
12621 N. 30th Ave.
Phoenix, AZ 85029
(602) 558-0526 sneely349@yahoo.com
CAREER SUMMARY
Detail oriented professional with extensive experience supporting high profile executives.
Flexible, quick learner, personable team player with background in office management,
administration, benefits management, human resources support, accounting and customer service.
SKILLS/CHARACTERISTICS
 Successfulin customer service for all business operations including; clientele, bankers,
vendors, suppliers and insurance companies
 Experienced in Microsoft Office Suite including; Word, Excel, Power Point, Photo Editor,
Outlook, Windows and Internet Explorer
 Strong PC & internet search
 Skilled in ACT, MLS, Capital Stream Advantage Programs and SiteLink
 Compile, prepare and distribute reports
 Open, sort, prioritize mail
 General office/administrative duties
 Answer phone(s) professionally
 Maintain confidential information
 Type 40+ wpm with 97% accuracy
 Procured consumer credit information and scoring for both individuals and companies for
banking and or leasing reference
 Time management and multi-task
 Positive attitude & problem solver
 Order office supplies
 Scanning/faxing/copying
 File creation & maintenance
 Applied small and large scale marketing campaigns for existing and future clients
 Provided accounting for; million dollar budgets companies, in-house financing, payroll,
accounts payable and receivable
 Facilitated all supervisor calls for on-site problems reported by builders or sub-contractors
with large volume follow-up and tracking for multi-level personnel
 Handle deposits and monies
 Verified and adjusted stamp meter count and monies
 Supported phone centers,return departments and cashiering with reconciled register receipts
 Maintain office equipment
 Exercise sound judgment
 Outbound mail processing

2. EXPERIENCE
EZ Stor Mini Storage – Peoria,AZ - 01/2016-Present
ReliefManager
Professionally answer all phone calls, create and maintain all customer information, run daily
open and close reports, mail invoices and late payments, balance daily monies, make daily
deposit of all monies, handle incoming and outgoing rental vehicles, start new leases for storage
units, take payments by cash/check/credit cards,maintain incoming and outgoing mail, maintain
office appearance
Alliance Leasing & Financial Services, Inc. – Scottsdale,AZ - 06/2015-12/2015
Office Assistant
Professionally answered all phone calls, create and maintain all customer information, run credit
checks on individuals and/or company, maintain confidentiality, copy/scan/fax documents,
outbound calls to banks and insurance companies for customer to receive product, search all
avenues for product customer is requesting, exercise sound judgment, maintain incoming and
outgoing mail.
Aramark – Phoenix, AZ - 01/2013-01/2015
Cash Vault
Work sports and entertainment venues, as called upon. Balance safe,hand out monies to
appropriate vendors, create monies for vendors for next venue, balance safe,hand out any change
needed, receive end of venue drops, count all drops, balance safe then make end of venue deposit.
Take in and count monies to be added to daily balance of safe.
Valle Travel Stop, LLC – Valle, AZ - 08/2013-11/2013
Cashier
Cashier for convenience/gas station. Greet customers,maintain money in register, help customers
with any questions/problems, take credit card payments, maintain products in store, receive all
products from vendors, maintain machines in store and at gas pumps, deposit register monies.
Grand Canyon Inn – Valle, AZ - 08/2012-11/2012
Front Desk Receptionist
Answer and respond to all phone calls professionally, respond to any/all faxes,maintain front
desk cash register, book reservations, book reservations from faxes and website, maintain daily
housekeeping reports, handle all walk-in customers, book reservations from charter bus
companies, maintain upkeep of lobby, receive all products from vendors.
Mollen Immunization Clinics, LLC - Scottsdale,AZ - 2010-2012 Administrative
Support/Scanning, Billing Dept.
Receive and disburse all incoming and outgoing mail, copy/scan/fax documents, answer phone
calls regarding billing, aide customer in resolving any/all problems associated with billing,
correct any information, maintain confidentiality, receive payments from insurance company for
customers, aide insurance company with information needed for payment.

3. EXPERIENCE
Vangent, Inc./Census 2010 Paper Data Capture Center,
Phoenix AZ - 01/2010-06/2010
Manual Check-In Clerk/Transcriptionist
Processed over 75 Million Census forms, transcribed census documents for easy reading of the
scanner,resolved any/all document issues to get each counted, team player for each department
in which I participated.
Alliance Leasing & Financial Services, Inc. – Scottsdale,AZ - 2008-2010
Office Assistant
Professionally answered all phone calls, receive walk-in customers and help, created and
maintained all customer information, ran credit checks on individuals and/or company,
maintained confidentiality, copy/scan/fax documents, assisted in maintaining website page,
outbound calls to banks and insurance companies for customer to receive product, search all
avenues for product customer is requesting, receive and deposit any/all monies for account
payments, exercised sound judgment, maintained incoming and outgoing mail.