Cathy Spencer is seeking a position as an Operations Manager or Logistics Manager. She has over 20 years of experience in logistics, supply chain management, operations, human resources, and training. Her experience includes serving as Deputy Director of Logistics for the US Navy, where she oversaw logistics for 19 Navy centers and 9,000 reservists. She has held various managerial roles involving logistics, operations, training, and human resources for security firms and other companies.

1. Cathy Spencer
12107 Livery Drive
Jacksonville, Florida 32246
Mobile: 843-295-9937
Email: cathy.spencer86@gmail.com or ruby.spencer@navy.mil
OBJECTIVE: To obtain a challenging position with opportunity for rapid upward mobility. Utilizing my Military expertise for
company enhancement.
Target Job Title: Operations Manager / Logistics Management
Experience: 3/19/16- Present: US Navy Jacksonville, Florida
Deputy Director of Logistics/Supply LCPO/ Fire Arms Training Simulator Manager/Operator
Training and Administration of the Navy Reserve, Echelon IV Staff command exercising oversight of 19 Navy Operational Support
Centers and over 9,000 Selected Reservists geographically located in 5 states and the Commonwealth of Puerto Rico.
Served as the Regional APC responsible for managing 20 Authorizing Officials and 33 Card holders, across
19 NOSC's performing command assessments.
Experience: 9/10- 3/2015 Securitas Inc, Columbia, SC- Hilton Head, SC- Pooler,GA
Payroll Coordinator/ Field Supervisor / Training Manager/ SLED Training Manager / Fire Arms Training Mgr Assistant/Assisting
the Branch Mgr in all staffing / human resource operations, Sled applications, fingerprinting, drug testing, uniform issue,
uniform ordering, scheduling, budgeting, office supply ordering, and telephone screening. I am the primary contact with the
weapons supplier in order to maintain all levels of ammo / weapons.
Experience: 4/23/07- 02/04/2010 US Security Associates, Inc. Charleston, SC
Operations Manager / Payroll Coordinator/ HR Coordinator/ Training Manager/ SLED Training Manager / Fire Arms Training
Mgr/Assisting the Branch Mgr in all staffing / human resource operations, Sled applications, fingerprinting, drug testing,
uniform issue, uniform ordering, scheduling, budgeting, office supply ordering, and telephone screening. I am the primary
contact with the weapons supplier in order to maintain all levels of ammo / weapons. Deployed in Sept 2008
Experience: 3/29/2007- 10/2007 Myrtle Beach Aviation Myrtle Beach, SC
Flight line Apprentice / Customer Service Representative
Handle all incoming flights, purchases, fuel orders, catering, rental cars, hotel reservations, baggage, balancing, night auditing,
cash outs, billings, end of the month settlements, and whatever else is required ( to include cleaning / organization). Temp
Contract.
EXPERIENCE: 10/2005 - 01/2007 Securiguard Inc. Charleston, SC
Armed Security Officer – DOD Police Officer
Pepper Spray Qualified, M-9, and M-500 qualified.
2nd
shift officer working on the Naval Weapons Station in Charleston, SC.
Worked both the base DOD Contractor position and my military position until 12/14/05 when the Navy activated my unit to
deploy to Kuwait, (20 miles from the border of IRAQ). Due to my recent marriage and relocation, I was unable to go back to my
position in Charleston with Securiguard Inc. and there are no available positions within reasonable driving distance of the
Myrtle Beach area. We relocated to Myrtle Beach, SC.
EXPERIENCE: 9/2004 - 3/2005 Allied-Barton Charleston, SC
Shift Supervisor
Ensured security of Wild Dunes resort. Assisted with scheduling and payroll.
Supervisor: Capt. Greg Tolson. Left due to Military activation.
EXPERIENCE: 10/2002 - Present United States Navy Charleston, SC
United States Navy Camp Patriot Naval Base, Kuwait
Storekeeper
Activated: Logistics & Supply Financial Specialist / Storekeeper and 27’ & 34’ Patrol Boat Engineer and Crewmember. Provided
water borne port and anchorage security for US and Coalition Forces.

2. M-9, M-16, M-500, 50 Cal, M-60, M-240 and M-203 qualified. Microsoft Office, Quick Books, Quick Books Pro, Access, and Excel
proficient, Inventory Specialist, Procurement, Purchasing, Hazmat Specialist, Hazwoper, Transportation of Materials, Material
Handling Specialist, Shipping, Receiving, Research and Inspections, MSDS, Safety Inspection Certified, Controlled Materials
Specialist, Material Handling Specialist, Financial / Budget Reporting, Contracting Review Specialist. Preformed all supply
logistics duties and daily watch duties on the 34’ Patrol Boats. Mission was Harbor Security and Defense. While deployed
continued my education in Safety Management and Hazardous Material Transportation / Response. Obtained Hazardous
Material Specialist designation and certified IBU 27 and MIUWU 205’s equipment for return to the states.
EXPERIENCE: 9/2003 - 7/2004 Mobile Mini Inc. Charlotte, N.C.
Office Manager, Dispatcher, and Branch Safety Director
Managed all accounts receivable, accounts payable, customer accounts, DOT records, PMS records for all equipment and
repairs, office and manufacturing supplies, safety and security records and training, training records, computer backup’s,
manufacturing deadlines, driver routes, payroll, screened all applicants for interviews, checked backgrounds, scheduled pre-
employment drug screen, and fork lift qualified for the branch. Separated and began divorce process- Moved to Charleston, SC
EXPERIENCE: 1/2003 - 7/2003 Burlington Coat Factory Brick, NJ
Customer Service Manager
Working with the Store Manager, the Assistant Store Managers and Department Managers as part of the management team, the
Customer Service Manager is responsible for the day-to-day management of the front end, overseeing the functioning of the cash
registers and supporting equipment, and all duties of the cashiers. Responsibilities include staffing, training, scheduling, inventory
control, equipment maintenance, and loss prevention. Customer Service Managers are also responsible for ensuring the highest
level of customer service throughout the store. A Customer Service Manager is a role model and leader and must solve problems,
make informed decisions and manage the department wisely in order to achieve maximum results. Assist in the recruitment and
hiring of the most qualified applicants to meet the needs of the front end. Train, coach and manage all cashiers in all front-end
policies and procedures, including new cashiers and cross training of other associates, and conduct monthly customer service
audits. Supervise and schedule cashiers and ensure compliance with payroll budgets. Be aware of all areas of possible loss due to
theft, shoplifting, free-bagging, fraud, and/or carelessness. Communicate all information to cashiers regarding special promotions
and sale items. Expedite front lines, direct flow of customers, and ensure that each customer receives outstanding customer
service by providing a friendly environment. Ensure that all transactions that affect the store inventory are processed accurately by
auditing the Sales Exception Reports. Authorize and ensure validity of customer returns, exchanges, check authorizations, voids,
and discretion discounts. Oversee compliance of cashiers with established Company policies and standards, such as safekeeping of
Company funds and property, personnel practices, security, sales and record-keeping procedures. Provide orderly maintenance of
front-end equipment and supplies. Help solve problems that affect the service, efficiency, and productivity of the front end.
Father Passed away and husband lost his contracted position- We moved to Concord, NC
11/2002 - 12/2002 Costco Brick, NJ
Front End Associate
Prioritize assignments to as projected. Maintain cleanliness and organizational standards throughout the store per directives given.
Effectively communicate with both internal and external customers. Provide prompt, courteous and knowledgeable service to both
internal and external customers. Assure that front line activities are efficient and well managed. Accuracy and efficiency of all front
end transactions. Observe, and train front end, bakery, seafood road show, and associates to ensure coverage, compliance and
customer service skills as per supervisor's directives.
Temp Holiday Position
7/2002 - 11/2002Pet Smart Atlanta, GA
Specialty Associate
Assisted in coordinating all daily activities associated with the Specialty department. To ensure the safety and security of pets, (to
include the care of quarantined animals), customers, associates and other visitors and ensures the proper care of all creatures
great and small in the Specialty department. Performs opening and closing procedures for Specialty department. Train and coach
all new specialty associates daily.
2/2000 - 7/2002 Building One Service Solutions Atlanta, GA
Business Development/Sales/Warehouse Manager
Started as a Contractor and was promoted to an employee in March of 2002. Managed a 3 Million dollar Warehouse, Repair and
Distribution Center.
7/1997 – 12/2002 Riley's Quality Cleaning & Specialty Services Hiram, GA

3. 5/1989 – 12/1993 Riley’s Quality Cleaning & Specialty Services Jacksonville, NC
President, Marketing, Sales, Accounting/ Finance, Budget Review, OSHA Control, Inventory Control, Contracting, Customer Service,
Security, Identification/ Uniform Control, Human Resources, Facilities Administration.
6/1994 - 2/1998 Perimeter Maintenance Corporation Atlanta, GA
Account Manager-Asst. Property Mgr
Managed accounts and crews for this fortune 500 company, buildings from 1.9 to 3.2 million square feet. Conducted building
inspection, (safety, security, maintenance, janitorial), and managed all special events, (New Years Eve Parties, Art Exhibits Etc.
Buildings included: Bank of America Plaza, High Museum and Woodruff Arts Center, Perimeter Center (North, South, East, West),
and the Atlanta Financial Center.
2/1992 - 6/1994 ACOG Atlanta, GA
Facilities Administrator & Coordinator
Managed Security Systems, Badges, Access Control, Security Database, Managed Keys, locks, access cards, maintenance, janitorial
crews, and the ACOG Hotline. Managed all access control points for Staff, Athletes, Contractor’s, Visitor’s and Volunteer’s.
1989-1993 Riley's Quality Cleaning - Jacksonville N.C. (Owner)
5/1988-5/1989 Lane Bryant Inc. Jacksonville, N.C. (Co. Mgr.)
5/1988-5/1989 Blue Water Security, Emerald Isle, N.C.- (Security Officer)
10/1987-5/1988 Unemployed- Child Birth and moved from NY.
4/1985-6/1986 Pinkerton Inc. Binghamton, NY- (Lt. Assistant to Capt. and Undercover Investigations Officer)
4/1984-2/1985 Continental Security Atlanta, Ga Lt. Account Supervisor
8/1983-5/1984 Nimslo 3-D Atlanta, Ga- Editor, Splicer, Developer-branch closed and all employees were given severance pay for
shutdown.
6/1982-8/1983 Unemployed-Child Birth -then moved to Atlanta, Ga.
11/1979-5/1982 US Air Force- E-3 Supply/Warehouse Specialist Supply Supervisor USAF
6/1975-10/1979 Hester’s Drive Inn- Waitress, Curb Hop, Short Order Cook, closing and opening reconciliations, Stock person, and
clean up crew.
EDUCATION
6/1994 NCAPM-US-GA-Atlanta Professional Business Mgmt./Property Mgmt.
6/1989 NCCPT US-N.C.-Jacksonville Certification
Certified Pool Technician-N.C. State Board Tested-Certified
5/1982 UNC/USAF US-GA-Valdosta, GA Moody AFB
Associate Degree
Business Management/Law
5/1980 Facilities Material Handling & Distribution US-GA-Valdosta, GA Moody AFB
Vocational
Material Handling/ Distribution- Advanced qualifications certification- USAF
HAZMAT Certification – USAF
Work Center Safety Operations Supervisor- USAF
6/1979 WCHS US-N.C.-Wilkes High School- Diploma
5/1979 WCC- US-N.C.-Wilkes Community College- GED
AFFILIATIONS 1/2000 – 12/2004 BSCAI Member
8/1997 – 12/2004 NAFE Member
1/1992 - Present USTA Member
ADDITIONAL INFORMATION 2ndt Degree Black Belt- Kenpo, Brown Belt- Okinawan Style Karate, 1st Degree Black Belt-
Tae Kwon Do, Self Defense/ Escape Counselor- Rape Crisis Center Atlanta, GA, Self Defense Instructor-Camp Patriot Naval Base,
Kuwait, Poetry Published, Still & Video Photography Modeling & Acting, Miss Teen USA (1979)