1. 22253 Valerio Street
Canoga Park, CA 91303
Mobile #: 818-314-6779
Email: mcsoriano33@gmail.com
MaryClaudiaSoriano
Objective
My previous experience as the Domestic Syndication Administrator for the Television Client
Relations & Syndication department at Warner Bros. Entertainment Group and Deluxe as a
contractor to WB will provide an excellent foundation for positions in this entertainment
industry.
My WB & Deluxe job tasks have included the delivery of syndicated and cable programming to
Warner Bros business partners. This included managing air schedules, coordinating satellite
feeds with production offices and vendors, writing purchase orders, troubleshooting technical
problems related to content deliverables, ensuring timely delivery of content. This type
experience will prove invaluable in my current and future career path.
I am an all-around team player; this attitude allows me to provide valuable contributions to the
company, as well as, to continue to enhance my professional growth.
Experience
Deluxe, Burbank,CA 03/2016 toPresent
Domestic SyndicationAdministrator
 Similar responsibilities as with Warner Bros. Entertainment Group. WB is now contracting
through Deluxe.
WarnerBros.Entertainment Group,Burbank, CA 11/2014to03/2016
Domestic SyndicationAdministrator
 Worked with executive team from Domestic TV Sales, Media Sales and Production on
program distribution. Maintains records of inventory and order product for stations to fulfill
sales contracts.
 Coordinated with broadcast operations on scheduling of satellite feeds. Provides technical
support and troubleshooting assistance to stations with regards to content delivery and
addresses discrepancy reports.
 Responsible in the maintenance and up-keep of domestic TV distribution website and online
tape ordering system. Includes daily up-keep of format and air schedule distribution, email
lists and stations profiles.
 Worked closely with show producers on delivery of product.
 Responsible for purchase order creation and submission to vendors.
 Assist in the implementation of new processes and technologies.
 Supervised distribution of product (programming/promotional) to cable business partners
via purchase orders to ensure materials were delivered to client’s specifications and meeting
the sales contracts.
 Responsible for daily communication with cable business partners and internal departments
(editorial, mastering, sales, etc.).
Randstad USA, Burbank,CA 2013-2014
Content ServicingAdministrator
Mary Claudia Soriano Page 1

2.  Support distribution and servicing of assets (tapes, digital files, metadata and artwork) to key
clients; per regular release schedules and ad-hoc requests.
 Access various internal systems to enable automated mechanisms for delivery of
metadata/artwork, video content and other assets.
 Constitute a vital part of the supply chain by researching, ordering, and overseeing delivery
of content distributed for use by downstream parties.
 Research the appropriate asset sources to be used in content fulfillment activities and
identified the correct assets.
 Exemplify an extremely high degree of speed and accuracy in handling and coordinating the
research and delivery of requested assets.
 Troubleshoot client delivery issues with root cause analysis, reporting and resolution.
 Communicate effectively and tactfully with all levels of personnel, as well as with
clients/vendors (in person, telephone, written).
 Work collaboratively and exhibit a high degree of teamwork while meeting tight timeframes
and working in a high pressure environment.
 PC skills used – including but not limited to Microsoft Outlook, Excel, Word, Visio,
PowerPoint and SharePoint.
CHAINSAWEdit, Hollywood,CA 2013-2013
Post ProductionBiller
 Process accurate daily billing in a timely manner.
 Maintain good communication with the client with regards to billing.
 Research and respond to billing inquiries in a prompt and accurate manner.
 Review and maintain Bids/Rate Cards and Purchase Orders from clients.
 Communicate with Project Managers/Producers to help expedite work orders.
 Adhere to timeline to ensure accurate monthly closing journal entries and account review.
 Assist with revenue and inventory analysis.
 Understand actual and invoice procedures and be responsible for timely billing.
ModernVideoFilms,Burbank, CA 2011-2013
Customer ServiceRepresentative
 Assess, enter, and schedule orders with internal and external vendors.
 Follow through on all orders and monitor order status from initial input through final billing
cycle. Keep clients updated on any delays, changes, problems, and always provide
alternative solutions.
 Remain up-to-date on all technical specifications and emerging technologies related to our
business.
 Contribute to long term projects related to my job function.
Lightning Dubbs Inc. DBALightning Media,Hollywood,CA 1995–2010
Billing Supervisor
 Responsible for overseeing all aspects of the billing department, including the escalation of
problems for immediate resolution.
 Encouraged growth for my employees by facilitating training and inter-departmental
knowledge sharing on project experiences.
 Extensive Customer Support in relation to pricing and billing issues for both internal and
external customers.
 Performed month-end analysis of work orders.
 Performed tasks for processing of credit applications and credit rating.
Mary Claudia Soriano Page 2

3.  Performed tasks for Cash Receipts.
Voluntary Plan Administrators, Calabasas, CA 1992-1995
CustomerServiceRepresentativeII
 Handled high-volume of customer service calls for short-term disability claims.
 Worked closely with the insurance disability examiners to research medical information for
the timely processing of all claims.
 Performed other general office tasks, such as mail processing, filing, etc.
Education
West Valley Occupational Center, Woodland Hills, CA 1999
 Completed a certificate program for ComputerizedAccounting
L.A. Pierce College, Woodland Hills, CA 1990-1991
 General Education Courses
Training Various Dates
 Seminars for Supervisors
 Customer Service oriented Seminars
 Microsoft Excel workshop
ReferencesAvailable Upon Request
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