Ernesto "Ernie" Barajas has over 10 years of experience in retail sales, customer service, and operations management. He has held several management roles including store manager positions at GameStop and assistant manager roles at Autozone and Kragen/O'Railey. Barajas is bilingual in English and Spanish and has a background in journalism from Santa Ana College. He has strong computer, communication, and problem-solving skills.

1. Ernesto “Ernie” A. Barajas
Santa Ana, CA, 92706 (714) 865-0133 erniebarajas@gmail.com
Experience:
November 2015 - April 2016 - GKN Aerospace, Santa Ana, CA - General Machinist
II
Worked materials on different machines (including CNC, serrator, presses and press
welder) in order to supply other departments more supplies and material needed in
order to produce final product.
July 2014 - November 2015 - Autozone, Santa Ana, CA - Parts Sales Manager
Helping customers find parts they need to help maintain and fix their vehicles; working
the parts counter and sales floor; helping Store Manager achieve store sales goals;
delivering parts to commercial clients; running point-of-sales transaction and performing
opening and closing duties.
August 2012 - July 2014 - Radioshack, Huntington Beach, Ca - Senior Sales
Associate
Ran Point of Sale transactions; helped train new employees in service provider
knowledge and sales techniques on the sales floor ; solved customer's electronic
problems by helping them find the complete solution; in charge of opening and closing
duties when manager was off; helped meet and exceed store sales goals.
May 2006 - October 2009 - GameStop, Santa Ana, CA
● June 2007 - Promoted to Store Manager. Responsible for overall store
operations; oversaw and approved point-of-sale transactions; managed daily
receipts and made bank deposits; opened/closed the store; managed stock
levels and shipments; implemented loss prevention procedures; performed
managerial duties and human resource functions including maintaining store
compliance with current HR laws, managing staffing levels and schedules,
developing employees, delegating duties and projects to subordinates, promoting
customer service and handling elevated customer issues; performed marketing
and sales promotions to reach sales goals.
● February 2007 - Promoted to Assistant Manager. Performed all duties delegated
by the store manager, including training new staff members, managing the sales
floor, interacting with customers and handling customer satisfaction issues,
maintaining a clean and safe work environment for employees and retail
environment for customers.
● May 2006 – Hired as Senior Game Advisor. Performed all duties and projects
delegated by management; supported management in reaching sales goals;
contributed toward maintaining a clean and safe environment for both staff and
customers; oversaw daily shipments; assisted customers; performed sales;
operated the cash register.

2. October 2005 - May 2006 - Dave & Buster’s, Orange, CA - Midway Technician
Cleaned and maintained arcade areas; assisted customers; opened the store and
performed minor janitorial duties; performed event set-ups.
October 2004 - October 2005 - Kragen/O’Railey, Santa Ana, CA - Assistant
Manager
Assisted customers; worked the sales floor and parts counter; helped achieve store
sales goals; trained new staff; performed point-of-sale transactions and cash register
closing duties.
Education:
2010, Santa Ana College - General education with major in Journalism
2000, Graduated Middle College High School, Santa Ana, CA
Skills:
Bilingual (English/Spanish)
Computer and internet savvy (Windows Vista/7/8.1 Microsoft Office programs, search
engines)
10-key by touch
Personal Attributes:
Flexible, honest, reliable, conscientious team player; willing to do whatever it takes to
get the job done including overtime as needed, ‘can-do’ attitude, quick learner, aptitude
for numbers, critical and analytical thinker
References:
Richard Chaibun, Store Manager Mentor, GameStop – 714-736-0142
Winter Davis, MBA, MFA 509-793-5501