Karen Corkum Resume Sept 2016
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This document is a resume for Karen Corkum, outlining her experience as a Digital Prepress Technician with a focus on customer relationship management. Over 15 years of experience, she has worked at three print companies, most recently Transcontinental Dartmouth from 2011-2016. Her responsibilities included managing customer files, ensuring on-time printing and delivery, and training in digital printing processes. She consistently delivered strong customer service and was skilled in multiple production roles, improving productivity and meeting deadlines.
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Large-Enterprise Mailroom Transformation Case Study
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Karen Corkum Resume Sept 2016
- 1. KAREN CORKUM DIGITAL PREPRESS TECHNICIAN –CUSTOMER RELATIONSHIP MANAGEMENT 902.852.4692 Karen.corkum@bellaliant.net Linkedin.com/in/karen CORE COMPETENCIES Customer Service ManagingCustomer Files Digital PrintingProcess CAREER EXPERIENCE Transcontinental Dartmouth, Dartmouth, NS 2011-2016 A high-end print companydedicated to customer satisfaction. DIGITAL PREPRESS TECHNICIAN Reporting to the Supervisor, responsible for managing work on customer files; ensuring documents were printed on time; and managing the editing process. Trained in output of plates, epsons and digital dylux’s. Member of Social Committee. Accomplishments Consistently delivered strong, high-quality customer service,resultingin improved customer relationships. Cross-trained and highly skilled in in bindery (handwork) and led processes,which resulted in higher productivity and completingtasksin accordancewith deadlines. Atlantic Digital Reproduction, Dartmouth, NS 2008-2011 A print company specializing in digitaland offset print. PREPRESS TECHNICIAN Reporting to the Supervisor, responsiblefor managingcustomer files,providingads thathad been proofread and printing final product using Xerox digital printer, leading process of making plates for presses. Accomplishments Consistently led team through utilizingstrongcommunication and interpers onal skills,resultingin greater team cohesiveness. Managed customer serviceprocess through developing and fostering productiverelationships with a wide range of customers. Transcontinental Dartmouth, Dartmouth, NS 2002-2008 A high-end print companydedicated to customer satisfaction. DIGITAL TECHNICIAN Reporting to the Supervisor,responsiblefor leadingtheprocess of manipulatingfiles for customers,running film, and managing dyluxing, stripping and plating jobs.
- 2. 2 | KAREN CORKUM DIGITAL PREPRESS TECHNICIAN –CUSTOMER RELATIONSHIP MANAGEMENT Accomplishments Cross-trained and highly skilled in in bindery (handwork) and led processes,which resulted in higher productivity and completingtasksin accordancewith deadlines. EDUCATION Sackville High, Sackville, NS 1980 High School Diploma PROFESSIONAL DEVELOPMENT Health & Safety Training 2011 WHMIS 2011 5S Training 2011