The document discusses how businesses can maximize their use of e-tools and social media for success. It provides an overview of key concepts like Web 1.0, 2.0 and 3.0 and how people's communication habits are changing. It emphasizes that businesses should focus on their target audiences and objectives before adopting new technologies and that having a strong website is the core element of an online presence. The document also includes tips and recommendations for using tools like blogs, social networks, video and search engine optimization.