From SPBiz 24 virtual conference.
This session is suited to anyone involved in introducing Yammer or other social business approaches into their organisation. It will complement your technical understanding with insights into the 'soft' issues around motivation, communication and governance. Participants will learn practical techniques for improving Yammer adoption. They will see examples of how other companies have approached it and get tips on how to address common problems such as leadership buy-in, employee privacy concerns and where Yammer fits alongside SharePoint and the rest of O365.
Session Objectives
How to drive Yammer adoption
How to gain leadership buy-in
When not to use Yammer
How to deal with employee concerns
Good practice in other companies
Blueprint for intranet success: Professional Advantage presentation Deloitte Australia
Presentation of the findings of the Worldwide Intranet Challenge intranet end user survey data. The survey has been completed by more than 50,000 intranet end users from more than 180 organisations.
Enterprise social is not about Facebook or Twitter ... its about using contemporary productivity tools to improve communication and collaboration within an organization.
From SPBiz 24 virtual conference.
This session is suited to anyone involved in introducing Yammer or other social business approaches into their organisation. It will complement your technical understanding with insights into the 'soft' issues around motivation, communication and governance. Participants will learn practical techniques for improving Yammer adoption. They will see examples of how other companies have approached it and get tips on how to address common problems such as leadership buy-in, employee privacy concerns and where Yammer fits alongside SharePoint and the rest of O365.
Session Objectives
How to drive Yammer adoption
How to gain leadership buy-in
When not to use Yammer
How to deal with employee concerns
Good practice in other companies
Blueprint for intranet success: Professional Advantage presentation Deloitte Australia
Presentation of the findings of the Worldwide Intranet Challenge intranet end user survey data. The survey has been completed by more than 50,000 intranet end users from more than 180 organisations.
Enterprise social is not about Facebook or Twitter ... its about using contemporary productivity tools to improve communication and collaboration within an organization.
Yammer is revolutionizing corporate communications by enabling people to create private enterprise social networks. Employees can use internal networks to work together internally, or easily create secure external networks to collaborate with business partners, customers, or suppliers
An Infographic by Advaiya to demonstrate the benefits of Yammer for businesses. Yammers allows teams to collaborate seamlessly and share knowledge, as well as enable process automation and decision support from within familiar interfaces with direct access to required information.
Advaiya brings deep technical expertise and sensitivity to business contexts. We have expertise in collaboration, portal, social and integration platforms (like SharePoint, O365, SOA, BI, etc.) with an enterprise architecture based approach. Advaiya can also help you seamlessly integrate and experience enterprise social capabilities across applications - Office 365, Microsoft Dynamics CRM, Yammer, SharePoint and Skype for Business, to implement new ways of knowledge sharing and innovation.
How To Get Your Team Participating and Collaborating More EffectivelyAndy Harjanto
Prescriptive guideline on how team collaboration can be enhanced. Special focus is given to the technology portions. Human behaviors are a very important part, but they're not part of this presentation scope.
An intranet serves as an internal communication tool for employees by allowing them to have varying degrees of access to critical company resources. Intranets are implemented to improve organizational efficiency, employee productivity, and collaboration within a company. Here are 8 steps to intranet optimization that will help you to make your intranet more effective in your organization.
Augmenting your Technical Documentation with User-Generated ContentScott Abel
Presented by Scott Abel at the Society for Technical Communication Summit, June 2, 2008 in Philadelphia.
Your user community can be an invaluable source of information about your product or service. Using Web 2.0 technologies, you can augment your existing technical documentation with user-generated content. The presentation will explore the possibilities, as well as the perils, of leveraging this often-overlooked resource.
In the age of speed, we have to get things done faster and better than ever before. This presentation considers how social media can be used to manage projects so project teams can keep pace.
Presentation for an Acando seminar about social intranets explaining how the traditional corporate intranet will need to be transformed into a platform that provides the opportunity for wide participation by most or all employees in order to deal with the business challenges most organizations are facing.
Mark Bolgiano and Gavin Clabaugh ruminate on the role of a successful CIO within nonprofit organizations. An informal presentation at the NTC, Seattle 2006.
From my archive - Gavin Clabaugh
4 Sharon O'Dea - Intranet features you need right now - Intranet NowIntranet Now
Sharon O'Dea of Standard Chartered talks about useless and useful features at Intranet Now, the first and only independent intranet conference in the UK.
Yammer is revolutionizing corporate communications by enabling people to create private enterprise social networks. Employees can use internal networks to work together internally, or easily create secure external networks to collaborate with business partners, customers, or suppliers
An Infographic by Advaiya to demonstrate the benefits of Yammer for businesses. Yammers allows teams to collaborate seamlessly and share knowledge, as well as enable process automation and decision support from within familiar interfaces with direct access to required information.
Advaiya brings deep technical expertise and sensitivity to business contexts. We have expertise in collaboration, portal, social and integration platforms (like SharePoint, O365, SOA, BI, etc.) with an enterprise architecture based approach. Advaiya can also help you seamlessly integrate and experience enterprise social capabilities across applications - Office 365, Microsoft Dynamics CRM, Yammer, SharePoint and Skype for Business, to implement new ways of knowledge sharing and innovation.
How To Get Your Team Participating and Collaborating More EffectivelyAndy Harjanto
Prescriptive guideline on how team collaboration can be enhanced. Special focus is given to the technology portions. Human behaviors are a very important part, but they're not part of this presentation scope.
An intranet serves as an internal communication tool for employees by allowing them to have varying degrees of access to critical company resources. Intranets are implemented to improve organizational efficiency, employee productivity, and collaboration within a company. Here are 8 steps to intranet optimization that will help you to make your intranet more effective in your organization.
Augmenting your Technical Documentation with User-Generated ContentScott Abel
Presented by Scott Abel at the Society for Technical Communication Summit, June 2, 2008 in Philadelphia.
Your user community can be an invaluable source of information about your product or service. Using Web 2.0 technologies, you can augment your existing technical documentation with user-generated content. The presentation will explore the possibilities, as well as the perils, of leveraging this often-overlooked resource.
In the age of speed, we have to get things done faster and better than ever before. This presentation considers how social media can be used to manage projects so project teams can keep pace.
Presentation for an Acando seminar about social intranets explaining how the traditional corporate intranet will need to be transformed into a platform that provides the opportunity for wide participation by most or all employees in order to deal with the business challenges most organizations are facing.
Mark Bolgiano and Gavin Clabaugh ruminate on the role of a successful CIO within nonprofit organizations. An informal presentation at the NTC, Seattle 2006.
From my archive - Gavin Clabaugh
4 Sharon O'Dea - Intranet features you need right now - Intranet NowIntranet Now
Sharon O'Dea of Standard Chartered talks about useless and useful features at Intranet Now, the first and only independent intranet conference in the UK.
7 Gabriele Sani - Solutions and results - Intranet NowIntranet Now
Gabriele Sani of Oxfam International talks intranet improvements and testing, testing, testing at Intranet Now, the first and only independent intranet conference in the UK.
2 Elizabeth Marsh and Kate Simmons - Becoming a digital workplace leader - In...Intranet Now
Elizabeth Marsh of the Digital Workplace Group and Kate Simmons of Allen & Overy talk about the the shift from intranet manager to digital workplace leader at Intranet Now, the first and only independent intranet conference in the UK.
19 Jonathan Phillips - The future of work and the digital workplace - Intrane...Intranet Now
Jonathan Phillips of Coca-Cola Enterprises talks about the future of work and the digital workplace at Intranet Now, the first and only independent intranet conference in the UK.
7 things about intranets I learnt the hard waySam Marshall
Being an intranet manager can be demanding, and there isn't always someone else to learn from in your organisation. Based on 15 years as an intranet manager / consultant, I share some experiences of where things can go wrong, and how to avoid them:
* Disappearing Stakeholders
* Change comes from leadership not data
* Too much personalization
* When your intranet should look like your org chart
* Forgetting the late-adopters
* Over-zealous Governance
* trying to change everything at once
The Top 10 Mistakes in SharePoint ProjectsSam Marshall
Although all software has limitations, SharePoint has something of a reputation for difficult intranet projects. Often this has more to do with the implementation than with the technology itself. The most successful projects are the ones that manage to balance business, end user and IT considerations.
In this interactive masterclass Sam Marshall will take the audience along the 10 most common mistakes in SharePoint projects. We’ll explore some of the risks, highlight warning signs and share insights into how to keep your SharePoint intranet on track.
No matter how well designed your SharePoint intranet is, if it’s not used by employees then it won’t add value. However, SharePoint adoption remains a challenge for many companies, with low usage levels and functionality that often ignored as old practices persist. In this session Sam Marshall will guide you through a range of techniques for improving the use of your intranet.
• Why is SharePoint adoption challenging?
• What strategies have leading companies used to successfully introduce social tools?
• How much should we rely on managers and leaders to drive intranet adoption?
• How can you get away from 'big bang' launches?
• How can we encourage people to create content and interact, rather than just reading it?
Best Practices For Getting The Most Out Of Your Intranet & Digital Workplace ...Richard Harbridge
What’s the best way to improve a successful Intranet or Digital Workplace? With intelligence, analytics and targeted insight!
Modernizing your Intranets and Digital Workplaces with the latest version of SharePoint or Office 365 is necessary but not sufficient. The question for many organizations is how we get even more value out of the Intranet after it has been upgraded, migrated and modernized. To achieve greater levels of success you need greater insight and to understand the importance of engagement, analytics and how these can improve employee experiences and content within the organization.
Join Richard Harbridge, Office 365 MVP & Intranet expert, as he shares engagement & analytics real world examples and best practices. These practices have helped successful customers get more from Office 365, SharePoint, their Intranets and their Digital Workplaces.
Many Organizations are struggling with the best way to govern and manage the use of Generative AI in the enterprise. There are many dimensions to this challenge ranging from ethical issues, data architecture and quality, legal and copywrite, operational and more.
This is why a governance framework needs to be carefully designed and put into place so the business can make the most use of this truly revolutionary technology, reduce and mitigate risks, control costs, maintain a positive employee and customer experience and most importantly, find competitive advantage in the marketplace.
Avoiding Failed Deployments Part 2 Interactive Discussion by Joel OlesonJoel Oleson
I had so much content I couldn't include in my keynote and so much I wanted to talk about. I put together a second deck to cover those further details around team forming, process to become a SharePoint Rockstar, and so on. The pictures helped encourage more stories and pull out customer experiences. (Best experienced with Joel)
Many companies decide to use their Internet Web Content Management System for their Intranet too. Web Content Management Systems are excellent in top-down communication. IBM Connections is excellent in peer-to-peer collaboration. Using separate platforms for communication and collaboration causes content overlap, fragmentation and inconsistencies and confronts users and authors with difficult choices: where to publish and where to search content. Governance problems, user frustration and lost potential are the consequences.
The Web Content Management Extension (XCC) enhances IBM Connections with classic Web CMS capabilities and thus integrates the two antipodes of an intranet, i.e. peer-to-peer collaboration with top-down communication. IBM Connections with the Web Content Management Extension XCC creates a beautifully integrated Social Intranet. Learn how to manage internal communications with IBM Connections and why IBM Connections adoption and ROI will increase with XCC.
Intranet 2.0 (Web 2.0) employee engagement, employee benefits presentation to Conference Board in NYC, June 2009, by Toby Ward, Prescient Digital Media. Shortened version.
Mind to Matter: A Way to Model How You Work in SharePoint #SPSTCDCPlanet Technologies
In this session Solutions Architect, James Tramel of Planet Technologies proposes a model to enhance collaboration, increase productivity within SharePoint.
Information architecture in share point 2010James Tramel
Planning a SharePoint implementation is very important, both from a financial/physical resource and knowledge management perspective. Knowing how to combine the most basic information elements into a design can help you implement a working product pragmatically and functionally, rather than blindly. We’ll discuss basic topology and planning of SharePoint 2010, as well as implementation.
What's Changed with SharePoint in the Past Few Years and Why It MattersRichard Harbridge
Office 365 and SharePoint are evolving fast. A few years ago many of us may have begun modernizing our SharePoint environments - planning an upgrade or a migration to SharePoint 2013 or even SharePoint Online. Since that time many things have changed in both SharePoint Server and Office 365, not to mention within our organizations. New services have been added, and many of those services are improving with each passing month. What approaches, strategies and rollout models are other organizations using? What can we learn from their successes?
Join us for this facilitated and interactive discussion where instead of just looking forward, we look back into key changes that we all need to understand better. This discussion will be facilitated by Richard Harbridge, a Microsoft MVP, and internationally recognized expert on Office 365 and SharePoint. Together we will discuss what has changed in the past few years for developers, IT professionals, and SharePoint leads while exploring how organizations are leveraging these services in different ways today.
The Very Best of the Digital Workplace & Intranet Global Forum 2018Toby Ward
Webinar deck from The Very Best Intranets and Digital Workplace showcasing the best intranets, tools, case studies and presentations from the 2018 conference. www.IntranetGlobalForum.com
This is the presentation from our recent business breakfast. This event looked at current collaborative platforms such as SharePoint, Jive, Yammer and how they can fit together to communicate effectively with your employees.
Our portfolio highlighting our work with FTSE and large multinational companies in designing and building there corporate websites. The platforms we worked on include MS SharePoint , Sitecore, RedDot, EPiServer, and bespoke platforms.
Our portfolio highlighting our work with FTSE and large multinational companies in designing and building there corporate intranets. The platforms we worked on include MS SharePoint, Vignette, Google Apps and bespoke.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
4. About us We are. Digital specialists. Based in West London. Independently owned. International client list. 17 years experience. A focus on innovation. Award winning creativity. A passion and commitment to excellence. This is View.
5. We do. Design and communication strategy. Corporate websites & microsites. Intranet planning, design & build. Audience research. Content strategy Corporate reporting. Benchmarking. Support & maintenance. Internal communications. Corporate responsibility communications. Social networking strategy & implementation. This is View. Our Services
18. Our intranet is a little like underwater ballet - kind of lovely, but utterly useless.
19.
20. I scan in my lunch every day and upload a photo. People rate it. Awesome.
21.
22. Our company has a strategy for parking, but not for our intranet.
23.
24. Rentokil View - Intranet Evolved - 14 th April 2011 Google Sites Intranet
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26.
27.
28. The challenges……… Cross domain access – need to view intranet from multiple domains Reuse of content – created small bespoke CMS Design – no access to CSS Page level permissions
29. Next steps……… Development of Divisional homepages Multi-language capability Intranet Governance Data quality
30. Are you in control of your intranet? The Perils and Pleasures of Governance Simon Evans Governance Consultant
34. Simon Evans “ Today a site owner sent me a link to their new intranet site an ad agency created for them. One of its most prominent features? A Flash-animated puppy that did nothing but sit there and wag its tail at you”. http://www.intranetsecrets.com/
39. Simon Evans http://www.intranetsecrets.com/ “ Apparently our wiki is not in line with our 'content strategy' so our IT department refuses to support it. But nobody knew that we had a content strategy. IT wrote it and hasn't shared it with anybody.”
40. Simon Evans “ Our intranet was so $#!(*+ my team created our own version, outside the blessed firewall. And it was lovely” http://www.intranetsecrets.com/
43. Simon Evans Does it support your business strategy? Do you know? What would happen if you switched it off? Are people getting benefit from it? How? Do you know how much it costs? Should we be asking these questions? Why do you have an intranet?
44. Simon Evans What happens if you don’t govern? Reinvention of the wheel (or loss of the wheel!) Proliferation of sites with no value (vanity-ware) Litigation & compliance risks appear Poor content quality Poor search and inconsistent navigation Content arranged by organisation not process No central view of cost Intranet becomes a distraction not a benefit
45. Simon Evans In short..... Frustration Anger Shouting FUD Blame Failure P45
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47. No clear strategic direction , - “Why do we have an intranet?” No agreed framework or “rule book” – no criteria against which decisions can be made or justified No committed senior level sponsorship
48. Simon Evans Domination by IT people and issues Mixing strategic issues with operational leading to loss of interest by senior people “ Not my day job” – people too busy to contribute effectively
49. Senior managers resistant to change Fragmented business environments, no consensus Members of the team are there as delegates of the senior team – must refer decisions
51. Simon Evans So... How do we sort it out? A Structure for Governance 1: WHY? Understand why governance is important and get appropriate Sponsorship and a mandate to act 2: WHAT are you governing? What is your Strategic Vision? What do you want to get out of your intranet for your business? What is the benefits plan? 3: HOW will you govern? What is the framework of rules and standards against you will make your decisions? 4: WHO w ill govern and how will this be organised?
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53. Simon Evans Case Study: Governance Drives Change Global blue chip company - Strong Governance Team in place driving change Required Benefits = 1) Reduction in Cost of Ownership 2) Make it easier to find task related content 3) Make greater use of key information Governance “Rule”= “Content must be consolidated around user tasks not proliferated by organisation” 180 IT Websites Much “Vanity Ware” Low usage of key information (2pcm) Impossible to find anything 180+ site maintainers Old content 5 IT Websites Content Business aligned High usage of key information (8000pcm) 2 maintainers + content providers Fresh content $1.5m savings 6 month Project Funded by Governance
55. Simon Evans Happy people Collaboration Cost savings More effective business Success Recognition Promotion What do we get if we do it right?
56. So, where to from here? Defining an intranet roadmap
57. A new intranet to communicate organisational change, improve management communication and connect people around the Group.
58. A new intranet with improved functionality, collaborative tools and consistent presentation of Group and Business Unit news, content and tools.
59. A new intranet to deliver an engaging user experience, collate social mediaactivity and provide a dynamic platform on which to share news, music andvideo.
60. You are not alone! Which alternatives are there to Sharepoint for an intranet platform? Does anyone have recommended readings (books, websites etc) on building communities internally via the intranet or other internal social?
65. Jason Ross: View CEO Mark Smith: View Creative Director Simon Evans: View Governance Consultant Clara Bermingham: Rentokil Initial Group Intranet Project Lead Q&A with panel 14th April 2011 The Hospital Club, London
Editor's Notes
This slide holds until JR comes on to speak.
Good morning… Thank you for attending todays event. For those of you that don’t know me, my name is Jason and I am Views CEO. Best job in the world! This was our first LinkedIn… So, we’ve got a pretty packed morning planned for you but before we get started… … I just want to make sure that you’ve all wandered into the right room this morning! So hopefully this question will help get us started! Raise your hand if your organisition has an intranet today… Now keep your hand up IF you think your organisation would struggle if the intranet was switched off today.
The truth is we know that every intranet that we’ve worked on, is very different one from the other. Take a second to consider the following statements and decide which one of these holds most true about your intranet. If you answered A, raise your hand. If you answered B, raise your hand. If you answered C, raise your hand. If you answered D, raise your hand. Interesting result – so many of you answered A or B .. Stick around at the end because clearly we need to be picking YOUR brains! Interesting result – so many of you answered C or D .. And we know the feeling – though, at 2014 it will be Renknapp, so we’re hopeful!
Before we get started I wanted to tell you a little about View, for those of you that haven’t heard of us. We’ve been around for over 17 years and during that time our one constant has been the corporate clients we service. We’re aware that not many people have heard of us, but that’s because we don;’t really shout about our successes. Rather, we like to get on with doing what we do best for our clients, and that’s DIGITAL COMMUNICATIONS.
Whilst our strategy to the types of client we like to work with has remained the same throughout the years, the channels we’ve engaged in on their behalfs is obviously constantly changing. And what we prefer to do, instead of shouting about our successes, is to focus on being thought leaders in our field. Our digital swervices span many areas, from websites, intranets and broader digital strategy and roadmaping. We use these events as our chance to give something back. We’ve hosted past events on corporate social networking, digital strategy and corporate websites too – the Viewpoints in front of you have been released at each event and you’ll be amongst the lucky few to receive our latest 5 th edition hot off the press next week (my way of saying there’s been a balls up with the printers!!).
At View we’ve helped a many leading organisations to make sense of their challenges and work with them to create intranets that work for the business. As you’ll see, our experience crosses a number of different industries and a nultitude of areas – from design and branding, content, governance and strategy. So rather appropriately, being in the Hospital Club - if we were doctors, and our client intranets our patience - then safe to say we’ve seen it all - warts and all! And having worked on the range of intranets that we have had the privilege to be involved with,
So today, having worked on the range of intranets that we have had the privilege to be involved with we are delighted to be able to stand here today and offer our insights and thoughts on what it takes to create a successful intranet. And whilst no two intranets are the same, there are certainly some commonalities – themes if you like – which are relevant to all intranet, no matter what your organisation does – and these are some of the things we want to share with you this morning.
So, I think you’ve heard enough from me and we’re ready to dive into some of the We’ve worked to give you a real 360 degree perspective on intranets. We’ve got Clara Birmingham [Job Title] from Rentokil Initial. For those of you that are not familiar with Rentokil Initial, they are a sprawling global organisation, with a wide range of office and non office based staff. Clara works closely on defining Rentokil’s intranet strategy and has recently overseen a recent, radical, upgrade programme. So, I am personally very grateful to Clara for agreeing to be with us here this morning. We’ve also got Simon Evans. After being responsible for GSK’s intranet governance, Simon consults on governance and innovation, with a particular focus on intranets. Finally, we’ve got our own creative director Mark Smith who has played a pivotal role in establishing roadmaps and upgrade plans for, well pretty much most of our intranet projects. For those of you that don’t need to rush off after we finish (which should be by around 10:00), then we’ll also be hosting an open panel with all our speakers and other consultants from View who are dotted around the room. So you’ll have a good chance to pick our brains a little further.
Thank you Andy. Good morning everyone. I just wanted to spend some time with you discussing some trends within the corporate digital space, and what they may mean for you as communications specialists and your organisation.
Thank you Andy. Good morning everyone. I just wanted to spend some time with you discussing some trends within the corporate digital space, and what they may mean for you as communications specialists and your organisation.
Thank you Andy. Good morning everyone. I just wanted to spend some time with you discussing some trends within the corporate digital space, and what they may mean for you as communications specialists and your organisation.
Thank you Andy. Good morning everyone. I just wanted to spend some time with you discussing some trends within the corporate digital space, and what they may mean for you as communications specialists and your organisation.
Thank you Andy. Good morning everyone. I just wanted to spend some time with you discussing some trends within the corporate digital space, and what they may mean for you as communications specialists and your organisation.
Thank you Andy. Good morning everyone. I just wanted to spend some time with you discussing some trends within the corporate digital space, and what they may mean for you as communications specialists and your organisation.
Thank you Andy. Good morning everyone. I just wanted to spend some time with you discussing some trends within the corporate digital space, and what they may mean for you as communications specialists and your organisation.
Thank you Andy. Good morning everyone. I just wanted to spend some time with you discussing some trends within the corporate digital space, and what they may mean for you as communications specialists and your organisation.
Thank you Andy. Good morning everyone. I just wanted to spend some time with you discussing some trends within the corporate digital space, and what they may mean for you as communications specialists and your organisation.
Thank you Andy. Good morning everyone. I just wanted to spend some time with you discussing some trends within the corporate digital space, and what they may mean for you as communications specialists and your organisation.
So, you’ve heard a lot from the panel who I’d like to thank for all the valuable insights. Defining an intranet roadmap can be a great way to start shaping your intranet Define a vision – an intranet story. What should your organisation be looking to achieve, over the next 3 years. And that’s when things get exciting… Search… Collaboration… Features…
So, you’ve heard a lot from the panel who I’d like to thank for all the valuable insights. Defining an intranet roadmap can be a great way to start shaping your intranet Define a vision – an intranet story. What should your organisation be looking to achieve, over the next 3 years. And that’s when things get exciting… Search… Collaboration… Features…
So, you’ve heard a lot from the panel who I’d like to thank for all the valuable insights. Defining an intranet roadmap can be a great way to start shaping your intranet Define a vision – an intranet story. What should your organisation be looking to achieve, over the next 3 years. And that’s when things get exciting… Search… Collaboration… Features…
So, you’ve heard a lot from the panel who I’d like to thank for all the valuable insights. Defining an intranet roadmap can be a great way to start shaping your intranet Define a vision – an intranet story. What should your organisation be looking to achieve, over the next 3 years. And that’s when things get exciting… Search… Collaboration… Features…
Drawing inspriration is a good starting point. And there is so much out there. LinkedIn groups like Intranet Professionals and Worldwide intranet challenge.
Slide share is loaded with relevant presentations – including many clients sharing their intranets
Intranet Design Annual 2011 and IBF
Workshops…
Before we open up the panel to questions, we wanted to make this pretty exciting offer to you for your attending today. For those of you who feel you’re ready to explore the possibilities, we’re running a small competition with two different prizes on offer. We’re giving away 3 free intranet audits. The audits will result in a strategic report highlighting the strong and weak parts of your intranet as well as giving you strategic recommendations for improvements that you could be considering. The other prize, is an interactive workshop, which we will run on you behalf. The idea of the workshop is to arrive at the same point as with the audit – strategic recommendations – but where the recommendations are driven by the attendees of the workshop. We’re giving away 3 of each and if you’d like to be entered into the random draw, please drop your business cards – into the container on your way out, or kindly let us know on the questionairres on your table. We’ll be starting the Q&A with the panel in 5 minutes for those of you that would like to stick around please feel free to wait here and could I kindly ask you all to complete the questionairres so that we can hear your thoughts on how the useful the morning has been for you.