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Delegate IT Right
Marina Melnik,
SkillsUp, Founder
Run IT, Co-founder
Luxoft, Program Manager
Some Stats
• 78% of all personnel in major corporations
believe that their “boss, manager, or superior,
with whom [they have] a reporting relationship”
“routinely does work that would be more
effectively done by someone at [my] level.”
https://www.manager-tools.com/
Some Stats
• 66% of managers say they would like to “increase
their use of delegation as a time management
and personnel development tool.”
https://www.manager-tools.com/
Some Stats
• Leaders with high Delegator talent generate
~33% greater revenue
https://www.gallup.com
Why Delegate?
• Be Agile
• Care about your time
• Get better result
• Assess potential to-be-promoted-employee
• Involve and motivate team members
• Develop employees competencies
• …
What to Delegate?
• Time consuming and/or routine tasks
• Interesting tasks
• High-competence tasks
• Tasks someone enjoys to do
• Tasks for growth
• Tasks that are out of your responsibility
• …
Whom to Delegate?
• Experts in a topic
• Experienced employees
• Employees with sufficient soft skills
• Candidates for promotion
• Employees who want to try (highly-motivated)
• Employees who need to improve their skills
When to Delegate?
• The delegate has time to implement the task
• You have clear vision about the task
• You have time/skills to delegate (SMART goals),
monitor, control and provide feedback
How to Delegate?
• SMART goal
• Instruct -> discuss and decide -> ask and approve -> trust
• Note the agreement
• Organize infrastructure
• Inform stakeholders
• Monitor & motivate
• Help, not do (no reverse delegation)
• Provide feedback
Analyze Risks
Have Plan B
Q&A
marina_melnick@ukr.net
https://www.facebook.com/marina.melnick

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Delegate IT Right: The Essential Guide

  • 1. Delegate IT Right Marina Melnik, SkillsUp, Founder Run IT, Co-founder Luxoft, Program Manager
  • 2. Some Stats • 78% of all personnel in major corporations believe that their “boss, manager, or superior, with whom [they have] a reporting relationship” “routinely does work that would be more effectively done by someone at [my] level.” https://www.manager-tools.com/
  • 3. Some Stats • 66% of managers say they would like to “increase their use of delegation as a time management and personnel development tool.” https://www.manager-tools.com/
  • 4. Some Stats • Leaders with high Delegator talent generate ~33% greater revenue https://www.gallup.com
  • 5. Why Delegate? • Be Agile • Care about your time • Get better result • Assess potential to-be-promoted-employee • Involve and motivate team members • Develop employees competencies • …
  • 6. What to Delegate? • Time consuming and/or routine tasks • Interesting tasks • High-competence tasks • Tasks someone enjoys to do • Tasks for growth • Tasks that are out of your responsibility • …
  • 7. Whom to Delegate? • Experts in a topic • Experienced employees • Employees with sufficient soft skills • Candidates for promotion • Employees who want to try (highly-motivated) • Employees who need to improve their skills
  • 8. When to Delegate? • The delegate has time to implement the task • You have clear vision about the task • You have time/skills to delegate (SMART goals), monitor, control and provide feedback
  • 9. How to Delegate? • SMART goal • Instruct -> discuss and decide -> ask and approve -> trust • Note the agreement • Organize infrastructure • Inform stakeholders • Monitor & motivate • Help, not do (no reverse delegation) • Provide feedback
  • 11.