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Profiles
CheckPoint360◦
Developing extraordinary Leaders
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
In order to best support employees’ Leadership Identification & Development as well
as enhance their knowledge and their natural abilities, first you need to have diagnostic
tool(s) to help you know exactly where:
-their strengths are,
-what are the areas requiring improvement through proper TNA system
It has been found through research that:
Some people are natural leaders in what they do.
Others may not believe they have inborn skills
Moment of Truth…
There is a proven relationship between the success of the organization and the leadership
skills of its management.
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
The Profiles CheckPoint 360° competency feedback system is a:
 multi-rater Feedback process,
 provides managers and leaders with an opportunity to receive an evaluation
of their Leadership performance from the people around them – their boss,
their peers, and the people whose work they supervise,
 managers can compare the opinions of others with their own perceptions,
 positively identify their strengths, and pinpoint the areas of their job
performance that could be improved.
A Leadership Developmental Solution
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
70 Leadership
Behaviors
18 Leadership
Skill Sets
8 Universal
Management
Competencies
It measures…
Grouped in to
Grouped in to
Communication
Leadership
Adaptability
Relationships
Task Management
Production
Development of Others
Personal Development
Listens to Others
Processes Information
Communicates Effectively
Instills Trust
Provides Direction
Delegates Responsibility
Adjusts to Circumstances
Thinks Creatively
Builds Personal Relationships
Facilitates Team Success
Works Efficiently
Works Competently
Takes Action
Achieves Results
Cultivates Individual Talents
Motivates Successfully
Displays Commitment
Seeks Improvement
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
Identify
Participants in
the 360
•Being Self,
Peers,
Subordinates
& Boss(es)
Design an
awareness
campaign to educate
and inform key
stakeholders about
the process &
objectives
•Through Email shots,
workshops and/or printed
material
Participants
receive in their
email the invitation
to complete the
360 survey
•After they have been
registered in Profiles
system
Each participant
completes a
survey or more
Once a 360 is
complete,
Profiles
generates
reports
•Multiple reports
submitted to client
with Top
Confidentiality
The Process
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
The Process
 Each participant or rater (self, boss, peers and subordinates) will receive in their email
the invitation to complete the 360 survey.
 The survey consists of 70 highly targeted questions.
 Each participant or rater (self, boss, peers and subordinates) completes an evaluation,
a process that takes about 20-25 minutes.
 All participants are guaranteed anonymity (except for the 'boss' and 'self') and urged
to be honest and objective in their responses.
 Participants may complete their assignments via the Internet using their Smart
Phones, Androids, iPads or any other media.
 Results from all participants are compiled into a report that is returned to the
manager ('boss') and Self.
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
THE IMPLEMENTATION
Self
Peers Direct
Reports
Boss
TheSELF
Manager receive
feedback from the full
circle of people whom
he interacts.
Web Based
Assessment
All input is processed
by Profiles Service
Center.
Survey Information
provided by Peers &
Subordinates is
completely confidential.
Others
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
Motivate
Lead by
Example
Inspire
Provide Direction Coaching
Team Work
Vision
Success
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
A comparison between how the Manager see himself compared to others
participating in his/her evaluation; being Boss, Peers & Direct Reports
The chance to see the Degree of Alignment between the Manager and
His/Her current Boss
The chance to read others comments about His/Her Leadership Personality
and Ability in addition to inconsistency of perceptions among the raters
Identify Strengths and any Leadership Areas requiring improvement
Develop and embark on a Leadership Individual Development Plan
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
• CheckPoint 360◦ Reports have comprehensive graphs and
charts as well as narrative descriptions of the results to
help the manager read, understand, and effectively use
the data for self-development.
• They have been developed to present complex data in a
meaningful, simple and graphic way.
• They are structured to appeal to all types of users
revealing an increasing level of data page by page.
• The CEO will appreciate the overview given at the
beginning of the report whereas the manager/boss and
individual will need to probe into more detail.
• The report has a special personal growth section that
coaches the manager and helps improve performance in
development areas.
• The CheckPoint 360° Competency Feedback System is an
effective managerial development system that pays big
dividends in improved performance.
>>>Informative High Level Reports
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
The Checkpoint Management System multiple reports:
1. Individual report
Useful to the manager and the manager's superiors.
Describes the manager's skills and competencies.
2. Management report
Useful to the manager and manager's superiors
Provides a means of measuring a participant's progress in developing
leadership qualities and management skills.
3. Executive Overview
Useful for employee.
Compares the feedback from managers with self-reported data.
4. Leadership Charisma Report
provides two perspectives on your current Leadership Charisma
5. Comparison Reports
Provides a comparative analysis between 2 separate rounds of 360 per
Manager to compare previous result with current result
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
0
1
2
3
4
5
Favorable
Zone
3.5 – 4.25
S
S
S
S
SS
S
S
Self’s
Rating A
A
A
A
AA
A
A
All Observers
Rating
GAP
>>>Executive Overview
The Norm based
on research
covering 40,000+
Managers
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
Current Rating
1
Never
2
Seldom
3
Some
times
4
Usually
5
Always
Self 3.50
Boss 3.00
Direct 3.00
Peers 2.75
All 2.80
>>>Ratings per Reference Group
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
>>>Development Summary & the IDP
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
The Individual Development Guide
The most significant development opportunities take place on the job and
are totally under the control of the Manager. To begin the process of
growth, the Profiles 360 helps the Manager apply the K-S-S Method:
K actions you should KEEP doing, which are things you already do well.
KEEP doing them!
S actions you should STOP doing. As you analyzed your Feedback Report,
you recognized behaviors that bring negative results - this is an indication
of something you should STOP doing.
S actions you should START doing. You have learned things you could be
doing to enhance your effectiveness. START doing them at the earliest
opportunity. As you add to your knowledge base and acquire ideas for
better leadership performance, form the habit of doing them. Make START
doing a regular part of your development process.
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
What is the value to Subordinates and Peers?
 They will have the opportunity to put forward your perception about their direct
supervisor/Peer in a structured and objective manner
 They will have the opportunity to add their comments about their Supervisor’s/Peer’s
Leadership Skills and Competence level for the purpose of development
 By participating in the process of Developing the Skills And Competencies of their
supervisor/Peer, they are benefiting directly from the positive impact that the
Manager’s development will have over Leading and Empowering the team
 In addition to many more…
Sample of an email invitation
Link will take you to your survey page
Ensure that you select your preferred
language and then click on the right side
button before you click “Continue”
Survey Page
Just follow the screen instructions
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
• Commit
ment to
Process
monitori
ng &
action
Senior
Management
• Checkpoin
t process
• Report
understan
ding
• Feedback
training
Intro &
understanding of
the process
• Take
the first
Checkp
oint
Managers/L
eaders
• Review &
Feedback
Results
delivered
• Match
Leaders
with
organization
's vision and
strategy
Succession
Planning
• Customized
program
specifications
for higher ROI
Training &
Coaching
• Compar
ative
report
Second
round of
Checkpoint
• Measure
progress &
identify
changes in
Leadership
skills/compete
ncies
Training &
Coaching
(12 to 18 months)
Comparison Analysis
between previous and
current year
•Progress
•Strategic changes &
improvement
Executive Analysis
•Prepares
•Deliver
•Vision, mission,
strategy, culture
•Plan for follow-up
DEVELOPMENT OPTIMAL PROCESS
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
360 Technical Specifications:
•Time to Take: 20 - 25 minutes per rater
•Administration: Online or Pencil / Paper
•Languages: 33+ including Arabic
•Report Types: Individual & Organizational Reports
•Results Turnaround: Instant upon completion of all raters
•Investment Fees: Please ask your sales representative
©2013 Profiles International, Inc. All rights reserved.
www.profilesinternational.com
 We highly recommend launching an awareness campaign targeting the raters. Campaigns are typically through
emails but would also include face to face workshops with the Selves and the Bosses. The Campaign would include:
 What is the 360
 What is the objective(s)
 What does it measure
 What is in it for you as a Self and a Boss
 What is in it for the Company
 Who will receive the reports
 How are the reports going to be used
 A typical 360 would involve the participation of:
 Self
 Boss(es)
 Peers
 Direct Reports
 And in some cases “Others”
 Profiles 360 system can accommodate up to 40 people in total
 A minimum of two (2) Peers and/or two (2) Direct Reports are required
 A maximum of 3 Bosses can be added
 A good size 360 would consist of:
 Self
 1 Boss
 4 Peers
 4 Direct Reports
 There is no ideal number of participants for a good outcome. Never the less, the larger the number of people rating
a Manager the better the results. Although this is true, below are potential challenges:
 The amount of time it will take to follow-up with all participants to complete their surveys
 Some risk is involved in the selection of the raters. Meaning, a person may end up receiving an invitation to
rate a Manager that he/she has no interaction with; hence cannot rate objectively
The Success Factors

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CheckPoint 360 Overview

  • 2. ©2013 Profiles International, Inc. All rights reserved. www.profilesinternational.com In order to best support employees’ Leadership Identification & Development as well as enhance their knowledge and their natural abilities, first you need to have diagnostic tool(s) to help you know exactly where: -their strengths are, -what are the areas requiring improvement through proper TNA system It has been found through research that: Some people are natural leaders in what they do. Others may not believe they have inborn skills Moment of Truth… There is a proven relationship between the success of the organization and the leadership skills of its management.
  • 3. ©2013 Profiles International, Inc. All rights reserved. www.profilesinternational.com The Profiles CheckPoint 360° competency feedback system is a:  multi-rater Feedback process,  provides managers and leaders with an opportunity to receive an evaluation of their Leadership performance from the people around them – their boss, their peers, and the people whose work they supervise,  managers can compare the opinions of others with their own perceptions,  positively identify their strengths, and pinpoint the areas of their job performance that could be improved. A Leadership Developmental Solution
  • 4. ©2013 Profiles International, Inc. All rights reserved. www.profilesinternational.com 70 Leadership Behaviors 18 Leadership Skill Sets 8 Universal Management Competencies It measures… Grouped in to Grouped in to Communication Leadership Adaptability Relationships Task Management Production Development of Others Personal Development Listens to Others Processes Information Communicates Effectively Instills Trust Provides Direction Delegates Responsibility Adjusts to Circumstances Thinks Creatively Builds Personal Relationships Facilitates Team Success Works Efficiently Works Competently Takes Action Achieves Results Cultivates Individual Talents Motivates Successfully Displays Commitment Seeks Improvement
  • 5. ©2013 Profiles International, Inc. All rights reserved. www.profilesinternational.com Identify Participants in the 360 •Being Self, Peers, Subordinates & Boss(es) Design an awareness campaign to educate and inform key stakeholders about the process & objectives •Through Email shots, workshops and/or printed material Participants receive in their email the invitation to complete the 360 survey •After they have been registered in Profiles system Each participant completes a survey or more Once a 360 is complete, Profiles generates reports •Multiple reports submitted to client with Top Confidentiality The Process
  • 6. ©2013 Profiles International, Inc. All rights reserved. www.profilesinternational.com The Process  Each participant or rater (self, boss, peers and subordinates) will receive in their email the invitation to complete the 360 survey.  The survey consists of 70 highly targeted questions.  Each participant or rater (self, boss, peers and subordinates) completes an evaluation, a process that takes about 20-25 minutes.  All participants are guaranteed anonymity (except for the 'boss' and 'self') and urged to be honest and objective in their responses.  Participants may complete their assignments via the Internet using their Smart Phones, Androids, iPads or any other media.  Results from all participants are compiled into a report that is returned to the manager ('boss') and Self.
  • 7. ©2013 Profiles International, Inc. All rights reserved. www.profilesinternational.com THE IMPLEMENTATION Self Peers Direct Reports Boss TheSELF Manager receive feedback from the full circle of people whom he interacts. Web Based Assessment All input is processed by Profiles Service Center. Survey Information provided by Peers & Subordinates is completely confidential. Others
  • 8. ©2013 Profiles International, Inc. All rights reserved. www.profilesinternational.com Motivate Lead by Example Inspire Provide Direction Coaching Team Work Vision Success
  • 9. ©2013 Profiles International, Inc. All rights reserved. www.profilesinternational.com A comparison between how the Manager see himself compared to others participating in his/her evaluation; being Boss, Peers & Direct Reports The chance to see the Degree of Alignment between the Manager and His/Her current Boss The chance to read others comments about His/Her Leadership Personality and Ability in addition to inconsistency of perceptions among the raters Identify Strengths and any Leadership Areas requiring improvement Develop and embark on a Leadership Individual Development Plan
  • 10. ©2013 Profiles International, Inc. All rights reserved. www.profilesinternational.com • CheckPoint 360◦ Reports have comprehensive graphs and charts as well as narrative descriptions of the results to help the manager read, understand, and effectively use the data for self-development. • They have been developed to present complex data in a meaningful, simple and graphic way. • They are structured to appeal to all types of users revealing an increasing level of data page by page. • The CEO will appreciate the overview given at the beginning of the report whereas the manager/boss and individual will need to probe into more detail. • The report has a special personal growth section that coaches the manager and helps improve performance in development areas. • The CheckPoint 360° Competency Feedback System is an effective managerial development system that pays big dividends in improved performance. >>>Informative High Level Reports
  • 11. ©2013 Profiles International, Inc. All rights reserved. www.profilesinternational.com The Checkpoint Management System multiple reports: 1. Individual report Useful to the manager and the manager's superiors. Describes the manager's skills and competencies. 2. Management report Useful to the manager and manager's superiors Provides a means of measuring a participant's progress in developing leadership qualities and management skills. 3. Executive Overview Useful for employee. Compares the feedback from managers with self-reported data. 4. Leadership Charisma Report provides two perspectives on your current Leadership Charisma 5. Comparison Reports Provides a comparative analysis between 2 separate rounds of 360 per Manager to compare previous result with current result
  • 12. ©2013 Profiles International, Inc. All rights reserved. www.profilesinternational.com 0 1 2 3 4 5 Favorable Zone 3.5 – 4.25 S S S S SS S S Self’s Rating A A A A AA A A All Observers Rating GAP >>>Executive Overview The Norm based on research covering 40,000+ Managers
  • 13. ©2013 Profiles International, Inc. All rights reserved. www.profilesinternational.com Current Rating 1 Never 2 Seldom 3 Some times 4 Usually 5 Always Self 3.50 Boss 3.00 Direct 3.00 Peers 2.75 All 2.80 >>>Ratings per Reference Group
  • 14. ©2013 Profiles International, Inc. All rights reserved. www.profilesinternational.com >>>Development Summary & the IDP
  • 15. ©2013 Profiles International, Inc. All rights reserved. www.profilesinternational.com The Individual Development Guide The most significant development opportunities take place on the job and are totally under the control of the Manager. To begin the process of growth, the Profiles 360 helps the Manager apply the K-S-S Method: K actions you should KEEP doing, which are things you already do well. KEEP doing them! S actions you should STOP doing. As you analyzed your Feedback Report, you recognized behaviors that bring negative results - this is an indication of something you should STOP doing. S actions you should START doing. You have learned things you could be doing to enhance your effectiveness. START doing them at the earliest opportunity. As you add to your knowledge base and acquire ideas for better leadership performance, form the habit of doing them. Make START doing a regular part of your development process.
  • 16. ©2013 Profiles International, Inc. All rights reserved. www.profilesinternational.com What is the value to Subordinates and Peers?  They will have the opportunity to put forward your perception about their direct supervisor/Peer in a structured and objective manner  They will have the opportunity to add their comments about their Supervisor’s/Peer’s Leadership Skills and Competence level for the purpose of development  By participating in the process of Developing the Skills And Competencies of their supervisor/Peer, they are benefiting directly from the positive impact that the Manager’s development will have over Leading and Empowering the team  In addition to many more…
  • 17. Sample of an email invitation Link will take you to your survey page
  • 18. Ensure that you select your preferred language and then click on the right side button before you click “Continue” Survey Page
  • 19. Just follow the screen instructions
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25. ©2013 Profiles International, Inc. All rights reserved. www.profilesinternational.com • Commit ment to Process monitori ng & action Senior Management • Checkpoin t process • Report understan ding • Feedback training Intro & understanding of the process • Take the first Checkp oint Managers/L eaders • Review & Feedback Results delivered • Match Leaders with organization 's vision and strategy Succession Planning • Customized program specifications for higher ROI Training & Coaching • Compar ative report Second round of Checkpoint • Measure progress & identify changes in Leadership skills/compete ncies Training & Coaching (12 to 18 months) Comparison Analysis between previous and current year •Progress •Strategic changes & improvement Executive Analysis •Prepares •Deliver •Vision, mission, strategy, culture •Plan for follow-up DEVELOPMENT OPTIMAL PROCESS
  • 26. ©2013 Profiles International, Inc. All rights reserved. www.profilesinternational.com 360 Technical Specifications: •Time to Take: 20 - 25 minutes per rater •Administration: Online or Pencil / Paper •Languages: 33+ including Arabic •Report Types: Individual & Organizational Reports •Results Turnaround: Instant upon completion of all raters •Investment Fees: Please ask your sales representative
  • 27. ©2013 Profiles International, Inc. All rights reserved. www.profilesinternational.com  We highly recommend launching an awareness campaign targeting the raters. Campaigns are typically through emails but would also include face to face workshops with the Selves and the Bosses. The Campaign would include:  What is the 360  What is the objective(s)  What does it measure  What is in it for you as a Self and a Boss  What is in it for the Company  Who will receive the reports  How are the reports going to be used  A typical 360 would involve the participation of:  Self  Boss(es)  Peers  Direct Reports  And in some cases “Others”  Profiles 360 system can accommodate up to 40 people in total  A minimum of two (2) Peers and/or two (2) Direct Reports are required  A maximum of 3 Bosses can be added  A good size 360 would consist of:  Self  1 Boss  4 Peers  4 Direct Reports  There is no ideal number of participants for a good outcome. Never the less, the larger the number of people rating a Manager the better the results. Although this is true, below are potential challenges:  The amount of time it will take to follow-up with all participants to complete their surveys  Some risk is involved in the selection of the raters. Meaning, a person may end up receiving an invitation to rate a Manager that he/she has no interaction with; hence cannot rate objectively The Success Factors