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Office 365 Change Management

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Using the ADKAR change management model can greatly increase your success in moving to Office 365 (or other systems). Here are some success factors and activities to consider for your next initiative.

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Office 365 Change Management

  1. 1. Office 365 Change Management BadgerPoint Solutions
  2. 2. To change an organization you have to focus on changing each person individually. Both technical and leadership skills will be necessary. It won’t happen overnight and will need to be nurtured over time. Organizational Change Management (using ADKAR)
  3. 3. Building Awareness … of the business reasons for change. Success Factors Activities • Executive Sponsorship • Leadership Coaching • Effective Communication • Access to Information • Identify Sponsors • Create Success Plan • Prep Leaders • Build Communication Plan • Start Sharing Information!
  4. 4.  Office 365 Group  Outlook  Teams  Yammer  RSS Connector(s)  Multiple Microsoft Sources Available! Stay Informed with RSS Connectors
  5. 5. Creating Desire … to engage and participate in the change. Success Factors Activities • Engaged Sponsors • Managers Ready to Lead • Engaged Employees • Incentive Programs • Build the Business Case & Backlog • Leadership Coaching • Communicate WIIFM • Surveys & Assessments • One to One Meetings • Town Hall Meetings
  6. 6. Building Knowledge … about how to change. Success Factors Activities • Share Future State Vision • Support During Change • Use Multiple Formats to Deliver Training • Communication! • Training Sessions • Job Aids • Technical Coaching • Internal User Groups • Communities (i.e. Yammer)
  7. 7. Fostering Ability … to implement the change at the required performance level. Success Factors Activities • Manager Involvement • Hands-On Opportunities • Set Clear Priorities • Hard Work & Persistence! • Technical Coaching • One to One Meetings • Pilot Groups • Proof of Concepts • Internal User Groups • Communities (i.e. Yammer) • Usage Monitoring
  8. 8. Reinforcement … to ensure change sticks. Success Factors Activities • Give Meaningful Recognition • Communicate Progress • Ability to Fail • Accountability • Usage Monitoring • Showcase Solutions • Dashboards on Progress • One to One Meetings • Celebrations & Rewards • Surveys • Reduction of Backlog • Technical Coaching
  9. 9. Thank You!

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